A Superior Air Conditioning Company

Our service is always on time, thorough and our systems running great despite the harsh environment. Technicians are always very professional and friendly. Could not be happier.

Excellent service. Very informative. Explained every aspect of service, needs and cost to rectify issues.

Just wanted to pass my sincere compliments to Nathan Hurley who has been conducting preventative maintenance on our relatively new home HVAC installed by Superior Air. I had some concerns with lingering HVAC performance issues that he was able to answer and contacted his manager for confirmation. Nathan is very pleasant, consistently professional, informative, and very tedious with his work during my observation. The HVAC is working flawlessly now and I have a better confidence any chronic issues that existed have been resolved. Thanks for the awesome customer service and support, Nathan!

Maxwell did a fantastic job, explained everything he was doing and throughly went over everything with me and my options!

Micheal was friendly, courteous and communicated well with us. He was not rushed and spent time talking with us.

Work went very well they were very professional

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As far as I know it's kind of alright.  It was as thorough as I felt it could but at the time there was more sales pitch than was absolutely necessary.  We set up the time and I think he was right on time.

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<p>Office made contact soon after Angie;s listing; set appt. and followed up prior to showing up. Tech. was sharp and knowledgeable. Gave a full overview and pointed out different thoughts if/when changing/upgrading in future. All systems were "go" relieving my mind on going forward with remodeling home. This was my first step in planning budget for building. Would use Superior again! Good experience.</p> <br />

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Will not go into details. Just would never ever suggest anyone use them! <br />

Have had a few return issues following new installation. Initially new unit worked. Next day it didn't and tech returned quickly to fix (new thermostat needed). Next day worked. Following day it wouldn't blow cold air. The tech returned quickly (main drain not initially flushed and was clogged). Has been working ever since however all rooms do not cool easily which admittedly could be other issues like insulation.

<p>Jerimiah was very thorough and professional. I discussed with him my concerns about the system and he addressed everything and even gave me some hints as to how to be more efficient with the air and furnace. He was courteous about entering the home with booties over his work shoes. I would highly recommend this company to anyone! Great value working with Angie's List on the deals. But I would have this company back even without the deal.</p> <br />

They performed the most basic service they could. After discovering a leak during the service it was misdiagnosed. The tech told me the drain pan was rusted through. It turns out that the drain was clogged, simple fix. They did not check any pressures and the overall service seemed very superficial.

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Very timely response once they received the work order from Angie's List. There was an additional $40 charge for a <br /> part needed. The next day the system had a problem & they had to come back and did so within 2 hours to adjust something concerning the coolant. Has been working great ever since. <br />

<p>I had used them for preventative maintenance in my rental condo at Splash.  Several bad experiences with them.  Had set up a recurring auto-pay bi-annual checkup and assumed it was still occurring.  Found that there was a problem on their end, and unknown to me, they stopped 18 months prior.  While I wasn't being charged for the service, all preventative maintenance had also lapsed and stopped.  I discovered this when I had a "no cooling" scenario, called the company under my "maintenance plan", and found that it had lapsed due to "change in front office personnel".  company dispatched on 4/1/11, replaced the condenser and charged me a "discounted rate" of $1,073.  I am not certain that preventative maintenance would have eliminated this breakdown, but can't help but believe it would have at least delayed it.  I didn't call around to compare prices, but found out a week later that another condo owner (same HVAC system) had his compressor replaced by Comfort Systems for $900.</p> <p>I kept using this company, and when my remote internet thermostat lost internet connectivity and I could no longer access it remotely, company went out to diagnose - resulting in this company removing my existing $400 thermostat, replacing it with the exact same model sold at Home Depot for $59, and charging me $350!!  In addition, in the process of removing my old thermostat, company also disabled my "auto shut-off" that turns off the HVAC system if the balcony doors are left open.  Not only did this result in much higher electric bills throughout the summer, but cost me another $150 to have another contractor come out and figure out which wires were cut, and re-install.</p> <p>I should have stopped using this company immediately upon the first mis-hap, but living in Ohio and remotely managing my rental condo from 1,000 miles away, it was easier to continue to use this inept company. I would not recommend using them, and have most recently been using Rousso's - who have done a most thorough and complete preventative maintenance for the last year.</p> <br />

Superior did a great job communicating with me as soon as I placed the order on angieslist. The special price of $49 was excellent for a 20 point a/c tune-up compared to what I was quoted at Peaden and they arrived the first day I was available which was about 3 days after I placed the order. The serviceman was very courteous professional and prompt. Would recommend. <br />

<p> Services not performed are bold and italic.</p> <p>The technician was friendly and knew what he was doing so no complaints in the company's service technician. Technician said the add was wrong and should have been changed. I was definitely taken by surprise and not real happy with my first Angie's List deal.</p> <br />

Very professional.  From the start, showed up on time and scoped out the work.  Needed a few extra items and sent back for them while other tech continued dismantling the existing system.  Completed the unit installation and clean-up in a little over 7hrs...very clean and efficient.  Took care to not damage flooring or mare doorways, moldings...excellent work.   After a days running, noticed an unusual noise that was not present with old unit...let Superior know that it seemed unusual...Owner came out and personally check unit out at my convenience, turned out to be nothing more than a compressor mounting bolt/ vibration damper issue...resolved on the spot...and we are very comfortable in our new humidity controlled house...unit works like advertised.   Would highly recommend Superior to our neighbors.... <br />