Atlanta Basements LLC

Atlanta Basements LLC impressed us right away with their responsiveness in getting us a quote and tentative design. They returned our call the SAME DAY, visited us the following weekend, and got a quote to us a week after that. We tried 2 other companies prior to Atlanta Basements LLC; the first company took 2 weeks more than estimated to get us a quote, and we never heard back from the second one. The work got started a little late, but once started it went very fast. Communication was top-notch; they send Google Calendar invites for when they expect specific work to be done (framing, pluming, electrical, etc.) and update the calendar when things don't go as planned. The company puts a lock on your basement door and locks themselves out of the rest of your house, so they can get contractors in to do work when you're away from home (at work, etc.) My wife and I would come home and checked progress every evening, sometimes they were still there working. When they were not there and we had questions, the project manager ALWAYS answered his phone to discuss the work being done (again, top-notch communication). There were hiccups and issues, but the company always did what they could to make things right. For example, we had an extra programmable thermostat that we supplied in place of their non-programmable standard offering. Unfortunately, one of their contractors walked off with it. The Atlanta Basements project manager made sure he got us another (programmable) one installed. There were also small repairs that the project manager handled, at no extra charge! We asked for quotes to fix them, and in some cases he just took care of them. The price was a little more than we were expecting to pay, but we upgraded a few fixtures, carpet, and tile from the standard offerings (which increased the price), and after seeing the finished product, we are really happy. Some advice to anyone finishing their basement: it REALLY helps to know what you want. Have as much detail as possible. Put tape on the floor where you want the walls to go; draw pictures of any built-in shelves you want made. Study drawings and mock-ups that the contractors send you, and provide feedback early. It's much easier to change lines on a drawing than it is to knock down a finished wall. And listen to advice of the experts; they have done this before a few times.

Excellent. They really stand behind their work and are perfectionists with the results.

Atlanta Basements did a fantastic job, they worked quickly and were a pleasure to work with!