This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Atlanta City Appliance Repair, Inc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Atlanta City Appliance Repair, Inc. provides professional appliance repair throughout Alpharetta, Atlanta, Roswell, Sandy Springs, Buckhead, Brookhaven, Johns Creek, Milton, and North Atlanta. We specialize exclusively in appliance repair and do not offer installation or uninstall services. Our technicians repair refrigerators, freezers, ice makers, ovens, ranges, cooktops, washers, dryers, dishwashers, and garbage disposals. We service many major brands, including Whirlpool, Frigidaire, Kenmore, GE, Maytag, Amana, KitchenAid, Samsung, LG, Bosch, Viking, Dacor, Wolf, Sub-Zero, GE Profile, and more. Main Line: (404) 903-1453 Text Line: (470) 223-5959 Book Online 24/7: https://atlantaappliancesrepair.net/appointment/ Service Call Fees: $65 standard residential service call, applied toward repair when service is completed. $85 for commercial or high-end appliances. Proud Super Service Award Winner for 10 consecutive years.
Business highlights
36 years of experience
Memberships & Affiliations
Appliance Repair, Appliance Service
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8437 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 437 reviews
Donna L.
Oct 2026
Fridge, Freezer or Ice Maker Repair or Service
My 30-year-refrigerator began freezing, or below, at the bottom while it was 40 degrees or more at the top. No temperature adjustment worked. I called Atlanta City Appliance Repair, which had provided good service for me before. The repairman came, said the problem was a part that was not functioning and could not be replaced because my fridge was so old. So, I was researching new refrigerators when we did a little more research (googled it), and found a site that recommended unplugging the fridge for a few hours to let built-up ice melt. We did that (and gave it a good cleaning in the process.) Fridge is cooling properly now. I surely don?t understand why a refrigerator repairman who charges $65 to walk in the door did not know to suggest such a simple fix. I won?t use Atlanta City again.
Response from Atlanta City Appliance Repair, Inc
"Thank you for sharing your feedback. We are sorry to hear about your frustration, especially since you have been a returning customer and we have successfully serviced your appliances on several previous occasions. We do wish you had contacted our office to discuss your concerns with one of our technicians or managers before posting this review. Given our history of providing service at your home, we would have appreciated the opportunity to review the situation, explain our findings, and address your concerns directly. Regarding your 30-year-old Amana refrigerator, we would like to clarify a few important technical details. The symptoms you described?freezing temperatures in the lower section while the upper section remains too warm?can indicate an airflow restriction caused by ice buildup/cooling-system issue. Unplugging the refrigerator for several hours can temporarily restore normal temperatures by allowing accumulated ice to melt. However, **this does not necessarily mean the refrigerator has been repaired.** If a defrost component, temperature control, or another related part is malfunctioning, the same issue may return within days or weeks. At Atlanta City Appliance Repair, we focus on proper, manufacturer-recommended repairs rather than temporary workarounds that leave the underlying problem unresolved. Our technicians aim to identify the actual cause of a malfunction and recommend a reliable, long-term solution whenever possible. While manually defrosting a refrigerator may provide temporary relief, we also have to consider what happens if we recommend that approach and the same problem returns shortly afterward. A customer could understandably be frustrated and leave a negative review because the suggested solution did not last. This is why we believe it is important to distinguish between temporarily restoring an appliance's operation and actually repairing it. We are glad your refrigerator is currently cooling properly and sincerely hope it continues to do so. Looking back, we acknowledge that the temporary defrosting option and its limitations could have been communicated more clearly. We value the trust you placed in our company during your previous service visits. Although we are disappointed that this experience resulted in a negative review, we remain committed to providing professional, transparent, and reliable appliance repair services. We would still welcome the opportunity to discuss your experience directly. Thank you again for your past business. Atlanta City Appliance Repair Management"
Brittni R.
Jul 2026
Clothes Washer or Dryer Repair or Service
Tech was professional and very helpful in fixing my washing machine. I would fully recommend them to anyone I know.
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your kind review! We are glad to hear you had a great experience with our team and we fix your washer. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Alex B.
Jun 2026
Clothes Washer or Dryer Repair or Service
Kale repaired my Maytag washing machine in less than an hour. He diagnosed the problem immediately. He clearly communicated what parts needed replacing and we agreed on a fair price. I was most surprised that he saw me on the same day I reached out. Thank you!!
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your kind review! We're so glad to hear you had a great experience with our team and we fix your Maytag washer. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Donsherilyn H.
Feb 2026
Clothes Washer or Dryer Repair or Service
Work was completed about 1 hour
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your kind review! We're so glad to hear you had a great experience with our team and we fix your appliance. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Al C.
Dec 2025
Fridge, Freezer or Ice Maker Repair or Service
Great job...will rehire
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your review! We're so glad to hear you had a great experience with our team. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Sebastian T.
Nov 2025
Clothes Washer or Dryer Repair or Service
Quick response time and fix.
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your kind review! We're so glad to hear you had a great experience with our team and we fix your washer/dryer. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Brent F.
Jun 2025
Excellent service, honest, and prompt.
Response from Atlanta City Appliance Repair, Inc
"Hello, Thank you for your kind review! We're so glad to hear you had an excellent experience with our team. Providing honest, prompt, and dependable service is always our goal, and it’s great to know we delivered that for you. We truly appreciate your support and look forward to assisting you with any future appliance repair needs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Julie V.
May 2025
This company was communicative, professional, and had a next day appointment to diagnose my dryer hinge, then a next day appointment to fix it. Balal was courteous, efficient and knowledgeable. The person I texted with was courteous and answered my questions about payment in advance. Balal quicky fixed my dryer problem and it now works well! I will use this company again!
Response from Atlanta City Appliance Repair, Inc
"Hello Thank you so much for your thoughtful review! We're thrilled to hear that you had a smooth and efficient experience with our team. Bilal takes great pride in his work, and it's wonderful to know he was able to resolve your dryer issue quickly and professionally. We also appreciate your kind words about our communication and customer service. Your satisfaction means a lot to us, and we look forward to helping you again whenever you need appliance repairs. Sincerely, Atlanta City Appliance Repair, Inc Management Team"
Janice C.
May 2025
Quick response. Very professional. Great experience!
Response from Atlanta City Appliance Repair, Inc
"Dear [Member Name Removed]! Thank you for your review, we are glad that we were able to fix your appliance Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team"
Jesse D.
Sep 2024
The technician quickly diagnosed what was wrong with our GE refrigerator and ordered the needed part. After only a couple of days, he came with the required part and efficiently made the repair. Would hire again.
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review, if you have any concerns or questions please call us to discuss Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)[Member Information Removed]-1453"
Bridget B.
Apr 2024
Went well.
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review, if you have any concerns or questions please call us to discuss Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
David M.
Jun 2023
Great Job. Schedule the very next day, then they were able to send someone a little earlier than expected. The work was done quickly and for a fair price. I would call them back anytime I needed appliance repairs. David, the technician was great. He was very competent, polite and professional. The service was great!!!
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review and good words about our technician, [Member Name Removed]! Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Kim W.
Apr 2023
Repaired dryer and ensured it was working correctly before leaving.
Response from Atlanta City Appliance Repair, Inc
"Dear [Member Name Removed]! Thank you for your review. If anything we could better next time please let us know Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Robyn D.
Apr 2023
This is the ONLY appliance repair company that called me back, and they were so prompt and amazing to work with. Warren was in touch with me continually, and flexible when it came to organizing a convenient time for both of us to assess the problem with my washer. Although he could not find the part anywhere to fix my 7 year old Maytag washer, he did offer options including finding a refurbished part. In addition, he offered professional advice when I asked him what to do next, and what brands he would recommend if we bought new. I would highly recommend talking to Warren-he was so helpful and a pleasure to work with!
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review and good words about our technician, Warren! Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Stan B.
Nov 2022
I've used Atlanta City Appliance Repair several times. Outstanding service is provided from the time the appointment is made to when the technician completes the job.
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review and good words about our technician Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Terry W.
Aug 2022
Great service call price ($65). And better than what I expected for repair cost. The tech: Gennal was very knowledgeable and honest (not like some repair folks). I have referred them to several of my friends. And will definitely use them again.
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review and good words about our technician Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Ella A.
Mar 2022
The repair person showed up on time and diagnosed the problem. He replaced the bad part. Then ran washing machine and an added a cleaning solution to wash since the water had been sitting for a few days. I will definitely hire again for any appliances problem I have in future. Great job! Thank you!
Response from Atlanta City Appliance Repair, Inc
"Dear customer! Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Kathryn R.
Mar 2022
Genna was punctual and always called in advance to let me know he was on his way. The hinge on my wall oven door had broken so door just hung open. They had to order a new part but the front desk person was quick to call and setup the followup appointment once they knew the day the part was supposed to arrive. Genna was very efficient and fixed it quickly and even was able to bend the inside of my door back into place where it had come away at the sides.
Response from Atlanta City Appliance Repair, Inc
"Dear [Member Name Removed]! Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Joshua S.
Oct 2021
Excellent. Prompt response and we’re at my house within 2 hours. Technician was able to do a fast diagnosis and explain what he found. Tried two parts that didn’t work, so went out and got the right part that did work. All done within the same day. Price was ok. Not cheap, but didn’t seem excessive.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Sue P.
Mar 2021
Very pleased with the company and service on our Kenmore washing machine and dryer. We decided to have the dryer vent cleaned at the last minute. The technician, Genna, was on time and professional. He also took the time to look at our dishwasher and ordered a part to be shipped to our house. He gave suggestions on maintaining our appliances. Our issues were resolved at a reasonable price. Will use them again!
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team (404)903-1453"
Richard C.
Feb 2021
They are prompt, they know the appliances and they have done an excellent work.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team"
Richard C.
Feb 2021
They did good work, they were on time and easy to work with, very prompt.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team"
Leslie T.
Jan 2021
30-minute visit; fee was as expected for this type of repair. Oven now works fine.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future and let us know how we can improve our service to get an “A” from you Sincerely, Atlanta City Appliance Repair, Inc Management team"
Janet C.
Dec 2020
David was on time and diagnosed the problem with the washer. Was able to fix the problem and cleaned up after he was done. He was very personable and I was impressed as his professionalism. I would recommend this company to anyone needing appliance repairs.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team"
Sterling R.
Dec 2020
I hired this company to fix my mother's stove. She gave the technician the most enthusiastic recommendation. Its nice to know there are still honest and nice technicians who don't take advantage of the elderly. You have exceeded all expectations. Thank you Atlanta City Appliance Repair.
Response from Atlanta City Appliance Repair, Inc
"Dear customer Thank you for your review Please do not hesitate to call us back for any appliance issues in the future. Sincerely, Atlanta City Appliance Repair, Inc Management team"
Licensing
State Contractor License Requirements
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FAQ
Atlanta City Appliance Repair, Inc is currently rated 4.8 overall out of 5.
Atlanta City Appliance Repair, Inc accepts the following forms of payment: CreditCard
Yes, Atlanta City Appliance Repair, Inc offers free project estimates.
No, Atlanta City Appliance Repair, Inc does not offer eco-friendly accreditations.
No, Atlanta City Appliance Repair, Inc does not offer emergency services.
Yes, Atlanta City Appliance Repair, Inc offers warranties.