Autumns Plumbing Repair LLC

Not one job we paid the agreed upon price for was successfully completed. We currently have limited income as I only get just under $1000 a month to support 3 people and 25 animals so they quoted us a price of $500 for installation as long as we purchased the supplies ourselves which we agreed with. They told us what to buy and then we got extra because we knew we'd have moore plumbing projects in the future. We agreed on plumbing repair or a cap of the leaking pipes. They decided to bypass the original plumbing all together probably to greater cost but easier installation. The original plumbing was not bypassed and still rains into our kitchen. We requested installation of washer hookup. I must admit that I don't know if it works due the the fact that we can't turn on the water because of the raining kitchen. We requested the installation of a water heater. There's no hot water and it leaks. We requested a functional bathroom sink because it originally leaked. It may or may not work but he told us that he needed to put in a new faucet because the connections were incompatible and he did put that in but we have no idea what he did with the sink stopper that came with the faucet because that wasn't installed. Requested installation of shower fixtures. He put in 2 toilets that we never requested instead and started to install the fixtures but left the pipes hanging from the walls with no fixtures. He says they did $500 worth of work and if we want them to come back and finish the work we requested they want another $225 for gas and labor. I fail to see why we are responsible for paying for the fact that he put in 2 toilets by mistake but I refuse to pay any more money to a couple of people that can't answer phones or return calls and when you do manage to set up an appointment for them to come do the work they never show up on time if at all. If they do show up the appointments would be for 9-10 in the morning and wouldn't show up till around 2:30. They spend so little time during one day of work that they keep having to come back and then charge you for each trip. On top of that he left garbage all over the place and stole our extra plumbing supplies. He tried to steal the saw that my sister purchased to work on our house before she called him on it and tried to steal another piece of equipment she bought before he found out she forgot to buy the battery and figured it wasn't worth it. They also tried to accuse us of destroying their truck even though we don't know where their home or business is located just so they could try to cover the fact that he destroyed their truck again when he was drunk and their insurance would not cover those kinds of damages anymore. The day after my sister gave them the check for the agreed upon $500 before the work was even remotely close to finished she received a text stating that the married couple that owns/runs the business is getting a divorce and that autumn's plumbing llc. would no longer be in business while wishing us well. These people sent my sister to an institution with all of the b.s. they have pulled and I would not only recommend that you steer clear of their business but warn others about them as well.

It was good, very good. They were very friendly.