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AZ Roof Restoration LLC
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Repair,
About us
Roofing restoration service at its finest! Trusted by many homeowners and commercial clients, AZ Roof Restoration LLC is your premier source for Roof Restoration Services and Roof Repair Services in Tucson, AZ. Our excellent reputation and long list of satisfied clients on both residential roofs and commercial roofs attest to our superior workmanship and customer service. At AZ Roof Restoration LLC we put customer satisfaction above everything else. We strive to achieve top quality results using only top quality products. All of our skilled roofing professionals are personally trained to be the best roofers available and to provide you with the highest quality of roofing possible. As a result, a high percentage of our business is from repeat customers and referrals (list is available upon request). Family owned & operated. Award winning.
Business highlights
18 years of experience
Services we offer
Coatings, deck maintenance, gutter & roof cleaning, preventative roof maintenance, preventative roof repairs., roof coatings, roof leaks, roof maintenance, roof repairs, roof restorations, skylights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7178 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 3% |
Showing 1-25 of 178 reviews
JAMES S.
Apr 2018
ok 12345678910
Gene J.
Mar 2018
It went fine in Feb 2017 when work was done, paid for and 2 year warranty recceived. Now, the problem is that I need a minor service call for some minor repairs or possibly some warranty work but the company refuses to return my voicemails or email requests. I have left 5 voicemails and 3 emails. Over several weeks. Very disappointed. Poor service.
TAMIR W.
Feb 2018
I tried emailing and calling them repeatedly and got no answers. I called Angie's List support who were going to try and get them to answer but no luck. Meanwhile I'm out the price of the coupon because it's past 30 days of purchasing the coupon. Very unhappy about that, and would advise others to not use this vendor as they are not responsible or reputable. In short I paid them money and got NO SERVICE. I'd also advise people not to buy coupons from Angie's unless you first check out the vendor thoroughly to make sure there are no other bad experiences. If I had done that I would have seen that others have had the experience as well.
Suzanne S.
Jan 2018
This company did not respond to multiple attempts by me, and by Offer Assistance at Angie's List, to try to schedule the prepaid service I purchased on Angie's List. I have now filed a formal complaint against this company with the BBB and am seeking its assistance in securing a refund for services they did not perform.
Leslie P.
Dec 2017
They got busy and were not available when I contacted them a few months after their initial estimate to perform additional roof work. When I called again, I was told they would need to provide a new estimate since a 4 or 5 months had passed. I sent a request by email and got no response. They never responded to follow up phone call or email requesting a new estimate. I hired someone else to actually perform the repair work to the roof tile and skylights, so I can't comment on the quality of their actual work.
Vel S.
Dec 2017
We purchased a “$149 Tile Or Shingle Roof Tune-Up” with AZ Roofing Restoration nearly a month ago. We used the email address listed on the purchase information and tried to contact them right away. They never responded. Angie’s List reps contacted us to see how things were going, and gave us there phone number to try. We phoned them and were told that someone would call us back to schedule the work. This hasn’t happened. At nearly 30 days out, we are asking for a refund under the 30 day money back guarantee.
Response from AZ Roof Restoration LLC
"I apologize for this situation. I unfortunately never received any purchase notification from Angie's List through email as I normally do. I have gone back to verify this and still can not find any email notification in the email. I also unfortunately have been going through some health issues and during this time period mentioned I was in and out of the hospital. As far as speaking to somebody and them saying somebody would get back with you to schedule I am not sure on that because it could have only been myself that would have some that and I didn't do it nor did I speak to anybody regarding this deal. Also since as stated services were never performed this review should not have been marked as services performed reviews marked as services performed carry more weight and affect a companies rating allot more than reviews marked as services not performed and services were definitely NOT performed on this property or at this address. I do again apologize for this situation and it is obviously not how things are normally handled here.."
Paul F.
Oct 2017
They did my roof a little over 2 years ago. The repairs were guaranteed for 2 years. At about 18 months it needed some touch up and they did that under warranty with no questions asked. When I needed the roof redone I didn't hesitate to use them again, and the special offer from through Angie's list was great.
William G.
Oct 2017
Very good I am pleased
DAN B.
Aug 2017
Excellent service all around. I would highly recommend and will use again when needed.
Response from AZ Roof Restoration LLC
"Thank You very much for your review and for your feedback. It was truly a pleasure to work with you and we look forward to working with you again in the future anytime you should need us. Also it has come to my attention that you did not receive your Angie's List 5% discount so I will be mailing you a check for that ASAP. Thank You Again!"
Kevin A.
Aug 2017
Very well. They were curtious and punctual.
Mike L.
Aug 2017
AZ Roof Restoration responded within two days and provided a proposal the next day, Two weeks after the proposal they were on my roof making repairs. They were exceptional for their customer service. If I need any further repairs I will contact AZ Roof Restoration.
Response from AZ Roof Restoration LLC
"Thank you very much for your review and your feedback. It was an absolute pleasure to work with you and we truly appreciated your business and your trust in us. We hope to be able to work with you and do business with you again in the future should you ever need roofing services again. Please never hesitate to contact us by any one of the numerous contact methods should you ever need us for any reason. Thank You!"
Angelique T.
Aug 2017
It was a smooth and easy process
Response from AZ Roof Restoration LLC
"Your feedback is much appreciated and we thank you again for your business and your trust in our company. We hope to be able to see you again in the future should you ever need roofing services again. Thank You!"
Dan A.
Aug 2017
Perfect. He arrived on time and did the work. He also cleaned up thoroughly which I appreciate.
Response from AZ Roof Restoration LLC
"Thank you for your review and your feedback. It was great working with you and we hope to be able to have the pleasure again should you ever need roofing services again in the future. Thank You!"
Linda P.
Aug 2017
They were easy to work with, did a great job, were prompt, pleasant and knowledgeable.
Response from AZ Roof Restoration LLC
"Thank you very much for your review and your feedback. It was a pleasure to work with you and we hope to have the opportunity again in the future to provide you with our services. We truly appreciated your business and we thank you again."
JAMES S.
Jul 2017
It was good. Everything seemed to be fine. The deal was for 1200 sq ft and our house is twice that size. It was fine. It was exactly what we wanted. I haven't been up there so I can't say on the quality. They were pretty responsive. They got it done quickly. They did one coat on one day and then a second coat the following day. We asked for the additional coat so we paid for that.
Response from AZ Roof Restoration LLC
"Thank you for your review. We enjoyed working with you and doing business with you and we hope to have the great pleasure of doing so again in the future should you need roofing services at any point. Please contact us anytime through one of the numerous contact methods should you ever need us for anything. Thank You Again!"
James S.
Jul 2017
Outstanding customer service. The work was completed in 4 day process requiring roof cleaning and 3 coatings. Joshua provided me daily e-mails explaining what was done that day and what would be completed on following day. They also inspected the surrounding stucco wall and provided me with pictures of repair work needed. They also provided me with a name of a contractor for the stucco repair. I would highly recommend this company.
David P.
Jul 2017
OK XXXXXXXXXXXXXXXXXXX
Eleanor L.
Jul 2017
Good service, reasonable rate and results were good.
Chris L.
Jun 2017
Very professional, knowledgeable and friendly.
Joe T.
Jun 2017
It was done on time and professionally.
Paul A.
Jun 2017
It met all of my expectations
John F.
May 2017
So far so good
Trina T.
May 2017
I hired them for general roof review and maintenance. I had them back out for repair of some of the roof area's. Both times, James showed up on time and the work performed was done quickly and without issue.
Maria S.
Apr 2017
They were so fast in coming to do the estimate and the work. I truly appreciated it since I was dealing with a leak. I have used them before and I will use again. Great work!
Rob W.
Apr 2017
Quality and professional service at a reasonable price. Josh, James and staff were a pleasure to work with. I quoted at least 5 different companies and their quote was the most complete and fair. James explained exactly what I needed and why. They were very responsive to my questions and called to let me know when they would be on the job and to give me status of the job over the 3 days they were there. I am very happy with their work and will be calling them for future roofing needs.
Licensing
State Contractor License Requirements
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FAQ
AZ Roof Restoration LLC is currently rated 4.7 overall out of 5.
AZ Roof Restoration LLC accepts the following forms of payment: CreditCard
Yes, AZ Roof Restoration LLC offers free project estimates.
No, AZ Roof Restoration LLC does not offer eco-friendly accreditations.
No, AZ Roof Restoration LLC does not offer emergency services.
No, AZ Roof Restoration LLC does not offer warranties.