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Baltimore's Best Tub Refinishing
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Ceramic and Porcelain - Repair,
About us
Baltimore’s Best Tub Refinishing does complete bathroom refinishing services. BBTR accepts checks, cash, or money orders as form of payments. We also give quantity discounts so please ask for them if our services are needed for multiple properties or homes. We provide our services to homeowners, property management companies, contractors and apartment managers. BBTR quality refinishing work is the best in the industry.
Business highlights
27 years of experience
Services we offer
BBTR refinishes tubs, ceramic, countertops, fiberglass, porcelain and acrylic. BBTR also installs bathtub Linears and wall Linears. BBTR installs wall surrounds and shower doors. BBTR also repairs cracked fiberglass shower and bathtubs with acrylics inlays and repairs chips in tubs and sinks., shower stalls, sinks, tile walls, vanities, wall surrounds
Amenities
Free Estimates
Yes
Reviews
4.854 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 54 reviews
Adam C.
Feb 2020
Fine. They worked quick, and it came out well. Friendly and flexible.
Tamara B.
Jul 2018
They did a great job and were very honest and easy to communicate with!
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback it’s greatly appreciated."
Unit L.
Jul 2018
First of, Bruce is an awesome businessmen, his advices and suggestions were very helpful. He also was very flexible with our time frame, I remembered changing our schedules couple of times due to tenant issues, and he is very friendly. His guys did a wonderful job on both our rental property bathtubs. Both bathtubs look new and fresh. Thank you Bruce
Response from Baltimore's Best Tub Refinishing
"We appreciate the work and very happy you are satisfied."
Terry M.
Feb 2018
Extremely well, from initial response of owner, to timeframe for work completed. The gentleman who worked on the tub was courteous and professional. He took all steps necessary to protect the bathroom and the surface of the tub as he performed his job. The tub looks better than new! One word of warning for others, the fumes generated from this process are intense, so opening windows in the house while work is being done is highly recommended.
Response from Baltimore's Best Tub Refinishing
"We strive to be the BEST at what we do in all areas of business and appreciate your encouraging feedback. Also I would like to comment on your mention of fumes. During the process of spraying the finish on the tub fumes are released but are immediately removed from the premises by using a ventilation system. No fumes linger through the house. Now all paint gives off an odor which I’m sure the comment is directed about. We combat odor with a scent agent and low VOC paint. So we do everything possible to combat the fumes and odor. Also the best way for the odor to dissipate is bringing in fresh air from open windows to circulate with the odor. Under the correct conditions the odor dissipates within hours and someones sense of smell may play a key roll with odor as well. Again thanks for you feedback and please call us with any questions or concerns we will gladly address them all."
Tamara B.
Jan 2018
They were great! Bruce and his team were timely, professional, and got the job done. Furthermore, the team overcharged me a bit (by $10) and Bruce called to apologize, check how the job was done, and then days later sent me $10 in the mail.
Response from Baltimore's Best Tub Refinishing
"Thank you for your review [Member Name Removed] it’s greatly appreciated. I’m glad I was able to see the error and correct our mistake. Thank you again."
Bill G.
Oct 2017
The job went very good
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback it’s greatly appreciated."
Beverly H.
Oct 2017
Excellent, looks like a new tub. We also paid a little extra for a new drain stopper that is working well.
Response from Baltimore's Best Tub Refinishing
"Thanks for your positive feedback."
Paul F.
Sep 2017
Overall very good!
Response from Baltimore's Best Tub Refinishing
"We appreciate your positive feedback and thank you for your business."
Jeff C.
Aug 2017
Perfect - great job, they took care to offer me different options and explained how to care for the finish.
Response from Baltimore's Best Tub Refinishing
"I'm very glad that you are happy with the tub refinishing work we performed. As well your feedback is greatly appreciated too."
Rose D.
Jul 2017
I highly recommend having a dawn my bathtub looks brand-new. The gentleman that came to do the work were professional. The owner was very reasonable to deal with.
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback. The paint doesn't give off an odor when dry. The customer I believe had left rite after the tub was done for vacation and if there is no air circulation and everything is locked down the smell may linger for a while. The best way and fastest way to remove the smell is air circulation from open windows so fresh air can come in to remove the paint odor from the premises. Now we do use a vent system during the process to eliminate all the fumes while spraying the tub. The paint does give off an odor while drying and to mask that smell we use a scent. We do everything possible to eliminate the paint smell during the refinishing process. Under the correct circumstances the odor should only last no more then a day or by the next morning or sooner when the tub is ready to use. We apologize for any inconvenience the process of refinishing and paint odor may cause to our customers. THANY YOU AGAIN FOR YOUR FEEDBACK AND I HOPE THIS INFORMATION MAY HELP YOU UNDERSTAND MORE ABOUT THE ODOR."
Sheryl D.
May 2017
Mar 30, 3:22pm Money well spent. My two tubs look brand new. The two technicians who performed the job were efficient, professional and neat. They took the time to explain the process and completed the job within 4 hours. I forgot to check the time but I was pleased with their efficiency. Will recommend BBTR to my family and friends
Response from Baltimore's Best Tub Refinishing
"I'm very happy to hear your positive feedback and we appreciate any referrals that you may give us in the future. Also if you have any questions or concerns please call. THANK YOU!!!"
Daeshon T.
Apr 2017
They did a beautiful job.
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback."
Robert B.
Apr 2017
After the crew completed the work we discovered that there had been a misunderstanding about the desired color. The next business day we were contacted and arrangements were made to repeat the process at no additional cost using the correct color. The final result looks like a brand new tub,
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback as well I apologize for any misunderstanding and inconvenience with the color change. Now I'm very satisfied that your very happy with the final results and we try our best to make all our customers completely satisfied."
Anya R.
Apr 2017
Techs showed up during time window, setup, and got to work. Fortunately, all three rooms in addition have windows, so techs could use sheltered one in laundry room to exhaust fumes (the day was rainy, and bathroom window is on east side). WARNING: Fumes are STRONG! The tech said tub would be ready for use in 24hrs., but I found I had to give it three days, with window cracked open, before fumes dissipated enough to enter room. Glaze seems to be holding up. Had non-skid surface added for additional fee, as original glaze was slippery. There are some small imperfections, as though dust had settled into the glaze, but that is mentioned in the initial contact. Overall, love that I could save my tub!
Response from Baltimore's Best Tub Refinishing
"Thank you for your positive feedback and your concerns about the process that I would like to address at this time. Now fumes are produced by spraying the tub but are vented out of the premises completely during the process using a ventilation system. The odor which can be strong dissipates very quickly with in hours and we also use a scent to mask the paint odor. We do everything possible to eliminate the fumes and odor while performing the refinishing. Wet paint will give off an odor for a period of time and under circumstances which deviate from the standard job may have odors linger longer. We do apologize for any issues the paint odor may have caused. In reference to surface debris it is common in all refinishing and happens when dust, dirt or debris lingers in the air or may be kicked up then lays on the paint in between the finish drying and skimming over so dust doesn't cling on to the finish. Its within the time of the last coat sprayed on the tub and 15-30 minutes afterwards. It clings on to the tub by 1/10 the diameter of a human hair and with regular use will release itself from the finish but most of it will wipe right out of the tub prior to using. I hope this information helps you more understand the process and we do apologize again for any misunderstanding and THANK YOU FOR YOUR TIME AND AGAIN FOR YOUR FEEDBACK."
Judy S.
Apr 2017
Tube looks great. Left me information on how the tub should be cared for, which was very helpful.
Response from Baltimore's Best Tub Refinishing
"Your positive feedback is appreciated and the Care Sheet will help you get many years of use from your newly refinished tub."
Cheryl M.
Apr 2017
The bathtub and tile looks great. The workers were professional. It was a pleasure to work with the owner.
Response from Baltimore's Best Tub Refinishing
"Thank you for your positive feedback. It is greatly appreciated and a pleasure working for you."
Tetyana M.
Feb 2017
2 guys did the job - worked very efficiently - finished the job in just a little over 2 hours. Our tub had no cracks, was not chipped, just had some dark and rusty spots. Now it looks brand new - white and smooth. We are happy with the work they performed, and feel that the money spent well worth it.
Response from Baltimore's Best Tub Refinishing
"I'm glad to hear you are very happy with the work and appreciate the positive feedback. Thanks you!!!"
Carol S.
Feb 2017
I'm a bit of a perfectionist and have high expectations when I must hire someone to do work that I'm unable to do myself. I must say, this company met my high expectations, and the team did, in fact, do a perfect job--right down to the straight and neat caulk application around the tub. The tub looks brand new, and I couldn't be more pleased. These are experienced and highly skilled professionals who clearly take pride in their work.
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback it is greatly appreciated. We do strive to live up to our name and maintain the BEST technicians."
REGINA M.
Dec 2016
unknown
Response from Baltimore's Best Tub Refinishing
"I'm glad to hear your very happy with our Tub Refinishing service. We strive to make sure every customer of ours is 100% satisfied with the final product."
Rick B.
Dec 2016
Very well. Quality work. Workers professional
Response from Baltimore's Best Tub Refinishing
"Thank you for your feedback it is greatly appreciated. Please call us with any questions or concerns."
Ilene C.
Nov 2016
It went great. They showed up on time in the morning, and were finished within less time than they anticipated. The tub looks great, and I am very happy with the work.
Response from Baltimore's Best Tub Refinishing
"Thank you for your positive feedback we strive to be the best. Please call us with any questions or concerns thank you and have a great day."
ANNETTE T.
Nov 2016
The technicians did damage to my hardwood floors and when my husband brought it to their attention they denied it and left. I followed up with the owner who never came out to see the damage only requested pictures. He denied the claim stating that it looked like a barefoot print and his technicians always wear shoes. He would not listen to any other possibilities and continued to insist it was a barefoot. The damage was clearly done by a chemical or substance that ate through the stain on my hardwood floor. I don't think someone could walk around safely with something that would eat through stain on a hardwood floor. There was more than one mark and when I questioned about the other mark (that resembled a banana) and made no remarks. He just kept insisting that this was not from them. There was a horrible smell for days that I was not warned about. I would definitely not recommend this company.
Response from Baltimore's Best Tub Refinishing
"I'm sorry and surprised that you have given my company an "F". The tub refinishing work was completed to satisfactory condition based on our conversations. I know that you are upset with damage to your floor that is in question. However, through our conversations, pictures, and emails I feel we have ruled out my guys based on the shape and size of the foot print. My workers never take their shoes off and this was a footprint as depicted in the picture. Shoes are a vital protection against injury from our equipment and sharp tools which is why I am saying the damage was not from the workers. The damage was 7 inches in length and none of the workers have a foot that size. In addition, the footprints are located in a part of the house where no work was completed. The only time the tech was in the vicinity was when all tools and supplies were already put into the van and he was going over the care instructions for the tub, and to receive payment for the work performed. I ask that you grade our work based solely on the work performed and not on something that was outside of our doing."
SHARON P.
Sep 2016
We are very please with the work performed. The owner was was very courteous and professional. I sent pictures of what my bathtub and shower looked like, he gave me a quote and that was the price I paid, no surprises. The company called in advance to confirm the appointment. The men that did the work called that morning to let my husband know when they would be arriving. They explained what they would be doing and got right down to business. They completed the job in the time frame they stated and cleaned up quickly. The smell is a bit overwhelming at first but does dissipate after a while. Would definitely use this company again.
Response from Baltimore's Best Tub Refinishing
"We appreciate the positive feedback and business. We strive to live up to our name "Baltimore's Best". Customer satisfaction is our main goal !!!"
Donald K.
Jul 2016
Excellent job. Everyone was very nice and professional. The tub came out looking brand new.
Response from Baltimore's Best Tub Refinishing
"Thank you for your positive feedback. We are happy you are pleased with the work we performed."
Senai W.
Jul 2016
unknown
Response from Baltimore's Best Tub Refinishing
"Thank you for your business. Your positive feedback is greatly appreciated."
Licensing
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FAQ
Baltimore's Best Tub Refinishing is currently rated 4.8 overall out of 5.
Yes, Baltimore's Best Tub Refinishing offers free project estimates.
No, Baltimore's Best Tub Refinishing does not offer eco-friendly accreditations.
No, Baltimore's Best Tub Refinishing does not offer emergency services.
No, Baltimore's Best Tub Refinishing does not offer warranties.