Approved (Corporate)
Banko Overhead Doors Inc
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
Banko is the #1 most trusted Garage Door Service Provider in West Central Florida, built on local roots, trusted quality, and lasting value. We always have your back, from open to close.
Business highlights
Se habla espanol
Emergency services offered
42 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9428 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 428 reviews
Felicia B.
Sep 2026
Google Review
My appointment was 45 minutes sooner than expected. The job was completed in 15 minutes.
Donald H.
Sep 2026
Google Review
Easy to get help for my garage door. Secretary was great. Very helpful and courteous.
Susan S.
Sep 2026
Google Review
We called Banko late Friday and they came the following Saturday morning. The gentleman that did the work was terrific. He knew the problem immediately and fixed it in short order. Banko had serviced our garage door in 2020 and we were satisfied then and again with this visit. We will not hesitate to call them again.
Nichole D.
Sep 2026
Google Review
Professional, fast service and friendly experience!
Ladynole
Sep 2026
Google Review
My garage door needed new springs and was holding my car hostage! DEREK was Excellent! He was fast with the repair, tweaked the system, and explained what he had done. He is a great asset to Banko! Happy Customer!
Steve G.
Apr 2026
Garage Door Repair
So roughly 4.5 years ago, Banko replaced broken springs on my door. This week, one of them broke. I checked the opener for the # of cycles which came back at under 5K. Banko says springs should last "generally" 10K Cycles. Of course they are out of warranty, so I'm on my own. What I do know is that i WONT use BANKO again, why would I?
I call a 2nd company to come out and replace them (Only one was broken, but i know they should be replaced in pairs). First thing the technician says was these springs aren't right. One is a 242 and they other is a 250. They should both be 250's. In short, the 242 is a lighter spring and the 250 is more heavy duty,
So, did Banko purposefully install mismatched springs so they would fail prematurely to drum up repeat business? Did they do it by accident? I don't know, but I have called the company and supposed to have a "manager" call me back. What are the odds they actually call me? I am gonna be on them like white on rice.
James D.
Apr 2023
After a shockingly high quote from another national garage door company, Banko sent a tech that replaced both torsion springs for 335 + tax. Also lubricated and adjusted door. Very pleased. Pleasant gent to work with - easy and logical.
Response from Banko Overhead Doors Inc
"[Member Name Removed] - We greatly appreciate your review and look forward to providing you with any future garage door needs you may have."
Meghan F.
Sep 2021
Great! So much quieter
Daryl K.
Sep 2020
Let me just say the new Clopay Classic Series wind-rated door (Florida) we had installed looks very nice overall. The installation process took place on the scheduled day and the Technicians did a good job with hardware installation on an extremely hot and humid day. There was an issue with the top piece of seal trim that is getting replaced today but Banko had no issue with it. The Banko estimate was selected after getting estimates from three other companies because they offered free hardware upgrade package and 3% discount. There are some lessons to be learned through the sales, and installation process though. 1. The salesperson did not make clear there were options other than Clopay doors. So...ask specifically which manufacturers are handled by your prospective company. 2. Other than cut-away door samples the and the Clopay brochure the salesperson did not specify what the actual window mullion grids (the fake criss-cross of window glass framing) would be made of or look like. I mention this because this is our other issue. In discussion with the salesperson I took it that there would be a solid plastic frame over top of the polycarbonate. But what we got was a very flimsy and roughly formed flat plastic sheet that sits above the glass. The plastic itself looks very cheap and was not manufactured cleanly as it has flashing and rough edges. It was so disappointing I called Banko to complain; they in turn contacted Clopay. Well the response was "That's it! That's all we offer!". The rep made clear the material is designed to be flexible and resist the elements. So...I'm still working that. If I can at least get a cleanly made set put in I'm going to call it a day. I wish there was a rating between A and B because other than some sales pitch omissions and not cleaning up after the installation Banko did well. If Clopay helps me out is yet to be determined.
William C.
Aug 2019
OK... The installer very good and professional. Will NOT use again. The charges outrageous. Found another company for 1/3 the price for the same service.
Vivian H.
Feb 2019
Would like to take this time for a Big Thank You to Banko Overhead Doors, Inc. , for their great service and concern for my safety. Last night while opening my garage door I heard the loud sound. The garage door opener came lose from the ceiling (9 years old hanging by one screw). Immediately call Banko. They had their service technician “Anthony” here within an hour to repair and service the garage door opener. It was getting late and dark and was concern about my safety as the door could not close. In the future I will take time to service my door on time, Thank you again Anthony and Banko.
Response from Banko Overhead Doors Inc
"We are so glad Anthony could quickly fix your garage door opener issue. Thank you for your kind words about Banko and our team! We hope to provide the same great experience for your future garage door service needs."
AMY B.
Sep 2018
Appointment made for yearly garage door maintenance, technician arrived within scheduled time frame. He noted that 2 of the garage doors needed their springs adjusted, and did so, in addition to providing routine lubrication of the equipment of 3 garage doors.
Response from Banko Overhead Doors Inc
"Thank you for your review on your recent maintenance. We take pride in providing our customers with the best service to keep their garage door up and running. We thank you for choosing Banko."
Maureen M.
Apr 2018
Most profession service company we've dealt with living here these past 6 years.
Jeffry C.
Apr 2018
Derek was excellent! Performed the basic service quickly and efficiently, discussed options for possible future replacement of the drive mechanism without any pushy sales tactics - much appreciated!
Response from Banko Overhead Doors Inc
"Thank you for choosing Banko, [Member Name Removed]! We are proud that Derek provided you with excellent service and we look forward to always being there for you when you need us!"
Randy B.
Mar 2018
Cannot say enough good things about Banko. Setting the appointment for the estimate was easy. Theresa was SUPER professional and knowledgeable and I really was impressed. She called a day earlier to confirm and change a time and called when he was on the way. She answered all my questions and BANKO is lucky to have her as the first face to meet for this company. I had another large company set up for estimate and my experience with the sales person was awful..she was running hours late did not call so I just cancelled. The install was exactly on date and time promised and we were equally impressed with Ron. Overall A plus experience
Response from Banko Overhead Doors Inc
"Thank you for your recent review and choosing Banko. We look forward to working with you in the future and appreciate your recommendation."
Thomas F.
Mar 2018
Sales appointment - Great. No call no show for first installation date. No call no show for second installation date. On the third scheduled date the installer showed up and did a fantastic job. Value for services performed was very good. Was very disappointed about taking 2 days off work and them not calling or showing up. - Totally inexcusable.
Response from Banko Overhead Doors Inc
"We thank you for your review and feedback as this will help us to continue to better our service to our customers. A member of the Banko team will be reaching out offline to rectify the situation."
Rob H.
Mar 2018
Banko did a fantastic job. We couldn't be happier with the appearance and functionality of the new doors. The price was extremely reasonable for new three-car doors and two openers and the service was great.
Response from Banko Overhead Doors Inc
"We thank you for your recent review of our service. We are happy to hear you are satisfied with the appearance and functionality of your new door. We look forward to servicing you in the future."
Don M.
Feb 2018
They showed up on time. When I showed them that my garage door was sticking when you tried to open it. The tech then went to his truck and got some lubricant and sprayed it on all the tracks, rollers, and pullies. The door then worked fine. He then turns and says that will be $90 for the service call. Well good for you Banko. You screwed me on a service call. But now when I need a garage door opener and a new door. I will call someone else. I truly don’t understand companies like you. Why not just charge an honest price for the work you provide.
Response from Banko Overhead Doors Inc
"We thank you for providing us with feedback on your recent experience with Banko Overhead Doors. We believe in not charging anyone for anything they do not need, your feedback will continue to assist us in growing our business and pricing program."
Eric G.
Jan 2018
In summary, it took almost five months to get this job done correctly. It began with two reschedules to dates Banko had recommended because parts were not available. After that, there were two aborted attempts to do the installation. The techs could not do the job because in both cases the wrong parts were packed in their trucks by the office. The third time the installation was completed but the lift labored to lift the door because the spring was not specified properly. Finally, Banko weighed the door as they should have when they quoted the job. After three weeks waiting for the parts the job was finally done correctly. The techs who did the work were well trained and professional. The issues with this company appear to be related to poor processes and control in quoting, parts procurement and job prep by their office staff. I would not use them for any garage door related work in the future
Sandra L.
Jan 2018
Couldn't have gone better. Punctual. Professional. Quieted down the noise from the door opening and closing.. Very pleased. Follow up after my first contact was highly professional. I would definitely use them for future garage door needs!
Response from Banko Overhead Doors Inc
"Thank you for your review and recommendation. We are happy our team could not only fix your noisy door but do it in a timely manner while providing excellent customer service. We look forward to continuing to service your garage door needs for years to come."
Roberta D.
Jan 2018
Very nice guy came within allotted time I was given, got the job done quite quickly, charged what seemed to me quite a reasonable price, helped out a couple of questions related to door, but not to the specific work he did. Very helpful.
Response from Banko Overhead Doors Inc
"Thank you for choosing Banko. We are happy our team could quickly accomplish the job at a reasonable price. We appreciate your review and look forward to working with you in the future."
Steven C.
Jan 2018
Price was great and quality of the installation was good. The problem was with the number of visits and time required to get things to the point where it could pass inspection. Accepted quote and paid deposit on 10/26/17 with install scheduled for 11/16/17. Received a call that the door panels were back ordered and installation was rescheduled for 11/29/17. Installer showed up and realized that the track he was given was not correct. He removed the old doors while waiting for correct track from warehouse. During unpacking of door panels found one small panel with shipping damage and the large panels were not the style that was ordered and they also didn't match each other. He went ahead and installed them so I would have usable doors. In all, 5 of 8 door panels needed replacing and the door springs were also not correct and couldn't be properly balanced. Contacted by company and was told that new correct panels would be ordered with an installation date of 12/27/17. Installer arrived on 12/27/17 with new panels & springs to install but without a new spring for the small door and inserts for windows. These were delivered from warehouse. During install I had to help place the large top panel with impact glass because it was too heavy for a single person (There had been 2 installers previously). Installation finished and everything looked pretty good. I noticed that the permit listed the wrong manufacturer of doors so that had to be corrected and a new package sent to me. City inspector arrived on 1/3/18 and only did a partial approval of install because the doors were missing their hurricane rating stickers. Another call to Banko for the stickers, a second set of safety stickers and some touch up paint for some installation scratches. Installer showed up on 1/5/18 with hurricane stickers & touch up paint but no safety stickers. Called Banko again to get stickers mailed to me. 1/8/18, building inspector passes installation. The Banko installers were all great to work with and did a quality job. Also, the office staff was apologetic and did their best to help. This helped me to stay calm through this project. The problem seems to be with the folks that load the installers trucks. Just too many missing pieces and miscommunication.
Response from Banko Overhead Doors Inc
"We appreciate you taking the time to share your experience with us. We value your feedback and will use this feedback to continue to grow and train our employee's. Thank you."
Amanda L.
Dec 2017
arrived early. performed the job quickly didn't try to upcharge!
Response from Banko Overhead Doors Inc
"Thank you for choosing Banko."
Imran K.
Dec 2017
excellant and i will recommend them
Louis A.
Nov 2017
They were friendly and professional.
Response from Banko Overhead Doors Inc
"Thank you for your review of our service and choosing Banko. We appreciate your feedback and loyalty to our team."
Licensing
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FAQ
Banko Overhead Doors Inc is currently rated 4.9 overall out of 5.
Banko Overhead Doors Inc accepts the following forms of payment: CreditCard
Yes, Banko Overhead Doors Inc offers free project estimates.
No, Banko Overhead Doors Inc does not offer eco-friendly accreditations.
Yes, Banko Overhead Doors Inc offers emergency services.
No, Banko Overhead Doors Inc does not offer warranties.