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Bartlett Tree Experts - 41314
Tree Service, Tree Stump Removal, Bug and Insect Pest Control Service,
About us
Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA Accredited, ISA Member, TCIA Member. Our local office services Williamsburg, York County, Gloucester, Mathews, Deltaville, Yorktown, Newport News, Hampton, Virginia Beach, Chesapeake, Suffolk and Smithfield.
Business highlights
Emergency services offered
119 years of experience
Services we offer
Residential & commercial tree care, Residential & commercial tree care, pruning, cabling, bracing, insect, disease management, plant diagnostics, soil testing, lightning protection, pest control & fertilization., bracing, cabling, disease management, insect, lightning protection, pest control & fertilization., plant diagnostics, pruning, soil testing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.840 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 40 reviews
Jorge D.
Mar 2018
clean and quick . Good service.
Jeanne S.
Aug 2017
Very pleased with results
Judith R.
Jun 2017
We've used them for many years now.
Gary W.
Feb 2017
Quick and Clean ....these guys are great.
David S.
Apr 2016
unknown
Linda D.
Apr 2016
I appreciated that they were here on time when they said they would be. The work was done quickly and they performed every task they said they would do. They also walked the property with me to go through every task they would perform. They were certified Arborists that were extremely knowledgeable about all the different types of trees in my yard. They will be returning for the next few years to maintain my trees and shrubbery.
Barbara R.
Jan 2016
unknown
Don H.
Dec 2015
Don't know. Nothing to see. Work for which I was billed involved injecting nutrients into the soil near trees and shrubs, "cultivating the soil" near 3 small trees, and performing "systematic soil treatment" to 2 plants. <br /> Any blame for the breathtaking, outrageous price goes to me, not the vendor. My wife arranged the service, to which I readily agreed. Sounded just fine. I glanced at some estimate notes and stupidly imagined a continuing service over a period of at least a few months rather than a couple of hours of labor <br /> What's the lesson for you from my laziness? Caveat emptor - let the buyer beware. Ask how much in labor hours and materials is involved. If $50 in chemicals and an hour or two of work are all that is involved - get more estimates. I sure wish that I had been conscientious instead of lazy. <br /> I have been dealt a stinging and embarrassing lesson in failing to do my homework and in being a foolish consumer. Maybe you can learn from my foolish mistakes. <br />
Mark H.
Sep 2015
unknown
Jane P.
Aug 2015
They came out within a few hours for an emergency call to clear a fallen oak tree blocking our driveway. I have been a customer for 11 years and they have always done a great job. I am very grateful for their responsiveness because we were trapped and couldn't get to work. Always polite and professional. Andrew Koenig is a wonderful arborist.
Wendy R.
Jul 2015
unknown
Mary H.
Aug 2014
unknown
Response from Bartlett Tree Experts - 41314
"We are thrilled that we were able to assist you with the bagworm issue and glad that we could save you some money in the process. We hope that if you should need assistance in the future that you will contact us to once again assist you with your landscape needs."
John T.
Jun 2014
Recommended! <br />
Response from Bartlett Tree Experts - 41314
"We appreciate the opportunity to be able to care for your landscape. If you should need anything in the future, please feel free to contact us."
Homeowner
May 2014
unknown
Response from Bartlett Tree Experts - 41314
"We appreciate the opportunity to care for your trees and appreciate the trust you have placed with us. We look forward to assisting you in the future in any way we can."
Rexford L.
Jan 2014
ess upThey couldn't come on the date promised because of weather problems.. They call on promised date and setup another date. They arrived that date and did the work contracted, then cleaned the mess up and told me they would send a bill, which they did and no hidden fees. We have used them since we bought the house in 1988. They are professional in their work and respect for the customer and his wife. I will keep using them as they do not BUTCHER the trees. <br />
Katherine R.
Dec 2013
HIGHLY, HIGHLY RECOMMEND! <br /> Our property near the oceanfront includes 13 majestic live oak trees, each 100+ years old. The trees had not been pruned in several years and had accumulated extensive deadwood, mainly lower branches that no longer recceive much light. Some of the larger branches represented a hazard to the people or structures in the event of a strong storm. We view ourselves as stewards of these trees which pre-date us and will (we hope) outlive us. We wanted to find arborists with a similar appreciation for the trees. <br /> Representative/arborist Jason Heizer met with me and closely examined each tree, making recommendations for care. I was impressed by his knowledge. His admiration and care for these magnificanent trees was apparent. <br /> Pruning was a full 3 day event. Because of the layout of our property, virtually all work had to be done by harness-climbing. Bucket trucks could not enter the yard, or even driveway. The agile 3-man pruning team was amazing to watch. They arrived timely, worked neatly and carefully. Although Mr. Heizer warned us he could not guarantee that our slate roof would not be harmed by falling limbs, the team was very careful to secure limbs as they were cut and there was zero damage. On several occasions, the team leader requested my input and offered me options on pruning of specific limbs. The team carefully considered safety of people and structures, health of the trees, and aesthetics. At our request, the team left the larger wood behind, cutting it to fit our firebox and neatly stacking it. This was not a small job--we have at least 2 cords of firewood. All of the smaller branches were neatly raked and removed. In the end, the dead wood was gone, the yard receives a little more light. And yet we and the neighbors marvel that the cuts are so clean and well placed you'd hardly guess any pruning was done. <br /> Fertilizer was applied a few months later when timing was optimal for treatment. <br /> We have formed a lasting relationship with this company. When a neighbor expressed concern about a potential pest problem, we contacted Mr.Heizer for expert advice. At no cost, he quickly identified the pest (wooly oak gall), and assured us our trees were not harmed by being host to the native wasp that uses them. We are subscribed to the online newsletter and tips which we find informative and helpful. <br />
Response from Bartlett Tree Experts - 41314
"We appreciate the opportunity to care for your landscape and appreciate the trust you have placed with us. If we can be of assistance in the future, please feel free to let us know."
Mildred M.
Dec 2013
They first came and inspected all the plants and presented a plan for maintenance and cost. I thought a very large oak tree was very close to dying. They pruned dead wood, fed the tree, and provided maintenance for the bark of the tree. It already shows progress, but it will take several years to completely recover. For the shrubbery, they came five times to inspect, spray or provide any treatment needed to keep them healthy. <br />
Response from Bartlett Tree Experts - 41314
"We appreciate your business and are thrilled that your Oak tree is already showing signs of improvement."
Warren H.
Dec 2013
Three applications over three months. Timely and polite workmanship. <br />
Response from Bartlett Tree Experts - 41314
"We look forward to continuing to meet or exceed your expectations."
Doug R.
Dec 2013
Trees are looking better. Same for shrubs <br />
Response from Bartlett Tree Experts - 41314
"Thank you for providing us an opportunity to care for your landscape. We look forward to continuing to meet or exceed your expectations."
Edward F.
Dec 2013
This is for soil care and fertilization on the plants and shrubs on my property. I use Bartlett for almost everything related to trees and shrubs. They are very professional, Andrew Koenig is prompt, courteous, and they do what the say they will, when they say they will do it. They are not the least expensive service out there, but they are very trustworthy, and both my wife and I appreciate it. We know that when they do a job, it is done right, the cleanup is impeccable, and the price is fair. We have been using them for years. <br />
Response from Bartlett Tree Experts - 41314
"We enjoy being able to care for your landscape [removed member name]. We sincerely hope that you continue to call on us when you have any concerns for your landscape."
Gary S.
Dec 2013
Andrew Koenig is the go-to professional for anything trees in the county! I am a Master Gardener volunteer in the county/city of Williamsburg,VA. And I have recommended Bartlett's as the top-notch tree service available.The contract that I have had for the last 11 years (and counting) certainly speaks for my complete satisfaction with the company and every one of its employees. <br /> The advice is honest and credible--They are more interested in maintaining a healthy landscape for the homeowner rather than selling something that is not needed. Over the years I have had them nurse my trees through droughts, ready them for hurricanes or ice storms, and prune for health and safety. Pest management has saved my pricey specimens. I have trusted all aspects of my landscape to them. <br /> <br /> Appointment times are met and timely follow-up reports are submitted. Execution of the tasks at hand are handled safely and professionally, whether it is trimming 70 foot trees or spraying heritage boxwoods. I have full faith and confidence that the programs that we have established have been the best possible for my wooded site. <br /> I would recommend Bartlett's to anyone who is looking for a top-quality, knowlegeable tree service, whether it be preventative maintenance or storm/disease cleanup. You can always find a cheap guy with a chain saw who is available to hack away at your trees---but if you want educated, highly respected professionals Bartlett's is the only company you need to call. <br />
Response from Bartlett Tree Experts - 41314
"[member name removed] we appreciate the confidence someone with your knowledge has in our company. We look forward to being able to care for your landscape for many years to come."
William D.
Dec 2013
If the treatment is as effective as the last, then we will not have the level of aphids next spring. Since I had used Bartlett in the past the I am confident it will be successful. <br />
Response from Bartlett Tree Experts - 41314
"Thank you Mr. for the confidence you have provided us. We look forward to providing the service to your landscape in the upcoming year."
BILL C.
Jun 2013
They took literally everything away - including several large limbs. They also cleaned my driveway.
Response from Bartlett Tree Experts - 41314
"We appreciate your kind words Mr. and hope to be able to provide service for your landscape in the future."
Tara S.
Feb 2013
Jason arrived on site and was extremely helpful and profressional. He offered free advice beyond the services I had requested. The crew arrived on time, were very professional and thorouhly cleaned my yard and my neighbor's yard. They are pricey, but worth the extra money. <br />
Response from Bartlett Tree Experts - 41314
"Customer, I am so pleased that your project was completed to your satisfaction. If we can ever be of service in the future, please let us know. We truly enjoy providing tree and shrub service to clients like yourself."
Kristen L.
Jan 2013
I had three tree removal service providers out to my house to give me estimates on the work described above. Bartlett was the most expensive of the three but seemed to be the most professional so we went with them. After getting a written estimate I signed the contract and set a date for the work to be completed. <br /> The day Bartlett was supposed to arrive I waited 45 minutes for them to show and then called the office. I was told that for some reason I was not on the calendar even though the representative remembers setting the date, he didn't know why my job wasn't on the calendar. We rescheduled for another day. <br /> The next scheduled day they did arrive on time and performed 90% of the work. The workers were getting ready to pack up when I asked about grinding the three stumps. I was told there was another team that did that work. After calling the office again I was informed that yes a separate team did the stump grinding but they were not sure when they could get them out to our house. I was promised a call by the end of day which never came. <br /> The reason this is all frustrating is one, I should have been told that the stump grinding would not be done on the same day, so now I have to clear my schedule for a third day to have this work done. Second, the reason I need the stump grinding done is because we hired a landscaping crew to come out and re-landscape the flower bed, I have now had to reschedule them twice. I really wanted all this done before a slew of company descends upon our house in two weeks but since I still don't have a date for stump grinding I don't think that will happen. <br /> The work that has been done is fine, but not worth the extra money when I could have had it done cheaper and sooner and all in one day. <br />
Response from Bartlett Tree Experts - 41314
"At Bartlett Tree Experts, we strive to exceed customers' expectations. Occasionally, we do make an error with scheduling. We apologized for this error and scheduled the work to be performed on the next business day. Stump grinding is rarely completed the same day as the service and we believed that we communicated this to our client. After receiving the phone call from our client about the stump grinding, this was the first I knew of the scheduling conflict with the landscaper. We have had several days of solid rain and to have the stump grinding done while the ground is so soft could cause damage to our client’s property. We do not wish to disrupt our client’s schedule and hope that you can see we are doing our best to correct the situation considering the circumstances. We are all human and make mistakes but I believe it is how we admit and correct those mistakes which shows our character."
Licensing
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FAQ
Bartlett Tree Experts - 41314 is currently rated 4.8 overall out of 5.
Bartlett Tree Experts - 41314 accepts the following forms of payment: CreditCard
Yes, Bartlett Tree Experts - 41314 offers free project estimates.
No, Bartlett Tree Experts - 41314 does not offer eco-friendly accreditations.
Yes, Bartlett Tree Experts - 41314 offers emergency services.
Yes, Bartlett Tree Experts - 41314 offers warranties.