Approved
Basement Systems of Indiana
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
About us
Basement Systems of Indiana is your trusted local team for basement waterproofing, foundation repair, crawl space repair, and humidity and mold control. We recognize the importance of healthy, functional below-grade spaces and how they affect the rest of your home. We specialize in improving your home's energy efficiency, safety and indoor air quality with over 30 years of experience in the industry. We provide FREE estimates for our patented crawl space, basement and foundation repair services. All of our services also include full transferable, lifetime warranties.
Business highlights
39 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.761 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 15% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 61 reviews
Tyler C.
Jan 2024
Google Review
Super easy to work with from start to finish. Rob came out to my house and explained the waterguard system and helped schedule a crew to come out. Harrison and his crew came out and installed the system in around six hours. They were professional and courteous and did a good job of cleaning up after themselves. Harrison explained the system again during the install so I could see it for myself. Would definitely recommend to anyone needing help with water intrusion.
Response from Basement Systems of Indiana
"Hello Tyler, We sincerely appreciate your kind words about our company and we are very happy to hear that we were able to resolve your basement issues. As a way of saying thank you, we will reward you with a $100 Visa gift card for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them. Find out more about our referral program: https://www.basementsystemsofindiana.com/about-us/refer.html Thank you, Basement Systems of Indiana 317-643-5965"
Stephen H.
Nov 2022
Our downstairs bedroom and bathroom were freezing cold. A BSI insulation engineer came in to size up the problem and provide a solution. They insulated the basement and crawl space of our 1893 Plantation home and now our said rooms are warm and inviting. We are so grateful to them and will save a ton of money in heating costs in the years to come. So happy and so grateful. What a great company.
Stephen H.
Nov 2022
Basement insulation in a crawl space can be very challenging. BSI aced it!!! The return on investment was immediate. What a difference it made in keeping our home warm. We are so grateful. Thank you again BSI!!!
Tina W.
Jun 2020
Ruth M.
May 2020
Exceptional experience. The sales process was very effective. Jay explained exactly what needed to be done. Todd and crew were on time, friendly, explained what they were going to do, finished the work efficiently, cleaned up very well. Work was done exactly as promised and quickly. Went above and beyond to be sure we were pleased with the project results.
Bryan G.
May 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Wonderful job. Very professional and knowledgeable. They went out of their way to make sure I was happy. I love my basement now.
Melissa F.
Apr 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
First attempt at my concrete leveling was subpar- messy and uneven, but after complaining and having manager out, all was fixed and made right. They also fixed the lawn where they tore up and left messy where my buried downspout extensions were.
Robert L.
Apr 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
It was a lot work, but our basement is much dryer. The mold is gone and the air quality is much healthier.
Andrew V.
Feb 2020
I had a misunderstanding with Basement Systems and their management called me within minutes and sorted everything out. These guys really care about their customers. Aaron and Hershel were amazing installers, adaptable, efficient, and polite. This company is the real deal.
Marc W.
Jan 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Did what they said, neat and polite. Never pushy, gave options.
Michael F.
Jan 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Stay away from this company! Salesman promises what you want, then once the workers get there AND already start the job they tell you what their salesman contracted to do isn t even possible and then you re stuck with whatever they are willing to do. There were multiple mistakes, oversights and issues they ran into. In one instance they flat out lied about it to try to pass the blame to someone else. They also try to demand FULL payment the second they finish before you can have it checked out. Not much later, when their work proved faulty due to a mistake on their part and you call for help, you are sent to a voicemail and they never even return your call. Don t become their next victim!
Response from Basement Systems of Indiana
"Hi Michael. We are sorry to hear you did not have a favorable experience with our company. This is not the type of business we run, nor are we okay with this being your experience you had, and we would like to opportunity to talk with you to come to a resolution."
Rich S.
Dec 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Accurate estimate.prompt service.excellent work
Aaron H.
Dec 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Great company to work with! A few difficulties came up that was not in the estimate in our project, and Master Service took care of the issues unforeseen additional work themselves.
David A.
Oct 2019
I hired Master Service Companies to level my garage floor concrete slab using their foam injection technology. The service technician explained everything he was going to do before he proceeded. He answered all my questions I had at that time. The service technician, the visiting estimator, and the entire company was excellent to work with.
John A.
Aug 2019
Very good work and nice people.
Mindi B.
Jul 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Elizabeth S.
Jul 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
This company was great from the start secretary was nice she gave us a the details of what was going to happen . and she let us know who was coming out to do the estimate and gave us a booklet of whats going to happen with the underneath the home. Terry is Really nice guy he gave us all the details what we need to do( because our crawl space was full of debrie ) and then what they need to do. He set us up in goals to help us achieve them . he gave us a 72 hour notice before he arrived. Very good at what he does . we still have yet to complete the work because we wanted to wait until spring when they had more people trained. But all in all great experience.
Stephen F.
Jul 2019
Workers were very nice and friendly! Explained what they were doing and asked me if I had any questions! Very happy with them!
Joe P.
Jun 2019
Guys were very nice, sales was a little pushy
Steven S.
Jun 2019
Great job, good people, left it clean. Would obviously recommend.
Linda C.
Nov 2018
Employees very informative on the work to be done and courteous when calling.
Judy W.
Sep 2018
The men did a great job. They explained everything,did what they agreed to do, cleaned up after. The area looks much better but you can see the repairs more than I would have liked. I have a 3 year guarantee against it sinking again.
Thomas H.
Jul 2018
Great group of people. I would use them again in a heartbeat.
Robert L.
Apr 2018
Barjes A.
Apr 2018
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
This company is an outstanding one. I wish most of the companies around us are just like it. Master Dry kept the communication open by email and phone and was on top of everything. It is not cheap though but you get what you pay for! I will hire and recommend this company to families and friends.
Licensing
State Contractor License Requirements
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FAQ
Basement Systems of Indiana is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Basement Systems of Indiana accepts the following forms of payment: CreditCard
Yes, Basement Systems of Indiana offers free project estimates.
No, Basement Systems of Indiana does not offer eco-friendly accreditations.
No, Basement Systems of Indiana does not offer emergency services.
Yes, Basement Systems of Indiana offers warranties.