Bathrooms By Design
About us
Jessica Stamps and Bryan Allen are owners of Bathrooms by Design. We look forward to servicing your remodeling needs.
Business highlights
Services we offer
Custom bathroom remodeling, bathroom fixtures - faucets, carpets, ceramics, complete custom design/architect, custom - stone, floor coverings, glass, granite, hardwoods, lighting, marble, metals & heated floors units., mirror, porcelain, sinks, tile, tubs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 5% | ||
| 2% | ||
| 2% | ||
| 2% |
"We are very pleased that we were able to do the shower remodel for [member name removed]. They are wonderful customers to work for. We thank you for your kind words in allowing Bathrooms by Design complete your bathroom remodeling needs. Thanks, Jessica Stamps"
"I was asked to come to the house on or about June 18th 2012 to give an estimate for a master bathroom remodel. After approximately 4 or 5 visits to the home we finalized the estimate/proposal sheet on 10/11/2012. Due to the fact that different selections of different products kept changing. On 10/11/2012 I proposed an estimate totaling $10,153.00, after being asked to reduce the cost by ($153.00) we came to an agreement of $10,000.00 with payments as follows: Terms- A deposit of $3,900.00, $1,000.00 due after demo, $1,000.00 due after plumbing, electrical, framing was completed, $2,000.00 due before tile installation when Hardiebacker complete, shower pan formed, redguard waterproofing, total area prepped for tile, with the remainder due upon completion. On 10/12/2012 a check for a deposit was written in the amount of $3,900.00, since the demolition, plumbing, electrical, and framing were complete at the same time two payments were due of $1,000.00 each at which time customer paid a check of $2,000.00 on 10/19/2012. The bathroom was completed to the stage of all Hardiebacker placed on walls and floor prepped for tile. At this point the customer was to owe another $2,000.00, the tile did not arrive as perceived due to the fact it was a special order coming from the east coast and the hurricane affecting delivery date. After the tile arrived we installed all of the floor tile in the master bathroom. After dropping off tile for more tile installation on 11/28/2012 the customers advised me they wanted to rewrite a new contract to continue working on their house, but would not give back any of the tile that I had just dropped off. The total cost of the tile was $1,521.99, also I still have not received the $2,000.00 payment that was to be paid before the tile installation. As of this time we have $5,729.00 invested in material and labor. The customers came to my office sat in the parking lot for over 8 hours demanding a new contract, and/or their money back, we were willing to work with them until they showed up a second time a few days later and we had to call the police to have them removed from our premises. At this point in time the police officer asked them if they wanted to continue doing business with Bathrooms by Design and the customer stated "No". We are now contacting our attorney for "lost of opportunity" and feel we are in the right in this decision. Sincerely, Joe Emmert Bathrooms by Design."
"Easy to work with customer, we did run into some issues with the main drain being disconnected once we entered the crawl space for plumbing, we took care of this on the spot. It did set us back a day or two from original time frame. Also we seemed to have a problem with the humidity level in the house with drying time for drywall and paint coats which added some time. Nonetheless we over extended ourselves and worked outside our general working area. We now try and advertise and work in the Indianapolis and surrounding areas to serve customers more timely."
"The tile floor is beautiful to say the least, We carry almost a straight A rating and strive to uphold that status. We received a call from her letting us know some tiles had cracked. We inspected the floor to find the tiles were still stuck to the underlayment usually indicating the floor had movement. 4 tiles cracked in the same area along with a linear grout joint , I took steps necessary to understand what may have happened since i have only seen this in 22 years of experience and my tile setter of 28 years only twice. I also explained to her I would bring in a Hardi backer Rep to view the situation which took some time to get them out. After review we found a soft spot in the floor joist after spending time in the crawl space. We have braced the area and are in the process of repairing the tiles at this time. We back up our workmanship and have never not fulfilled that promise to customers on workmanship. These grades are unfair and we have to take the time and process to make sure the repairs are done properly. I cannot be responsible for settling floor joist however we agreed to take care of the situation for one to learn and two because its not big of a major repair. Thanks, Joe Emmert"
Licensing
State Contractor License Requirements
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