Bay Area Termite Co

Very well. The agent explained why termite spot treatment is better than fumigation and the specific steps and chemicals they would use and the warranty behind it and proceeded to do the work precisely as explained.

Not sure what was done

Excellent. Great customer service. Flexible scheduling. Minimally intrusive. Great job.

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Very happy with the service provided. Quick to get out to do the inspection and to complete the work needed. Very thorough and neat. I would definitely recommend their services.

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Mark and Casey did their evaluation on a Saturday, and performed the work the following Friday morning. They were exceedingly professional and trustworthy. By example, another company had marked certain areas for treatment. Mark reviewed the area and concluded there was no reason for treatment. We would use Be Area Termite again in an instant. <br />

They have yearly contracts. He was very prompt, and went out of his way to squeeze us in, because we had scheduled construction.  I would definitely use him again if we needed to.

They were efficient and did a good job. Mark Weeks is the owner of this company.  Their price was very competitive because I phoned several termite people and I had bids from at least one another one.   They were clean and tidy.  They came and looked at where the termites are and took care of it and the termites have not returned.  I had another problem and I had to call them because I found some other damage and they came and handled that too without any additional charge.  They have good office help also.  I chose them not just for their price but because of their attitude, because they were a local firm, and I liked what they had to say.  I will continue to them in the future.

They were wonderful. I liked that they did a great job. I looked into three different companies before I choose them. Their price was good. I would absolutely use their service in the future.

Start to finish was efficient and fast.

They immediately returned our call and scheduled an inspection. Mark crawled under the house and went up into the attic along with checking the living area. No charge for the inspection. We waited only one week for the treatment We considered the time very quick. On the day of service they were punctual, put down protective canvas. They each had there job and they did it quietly, quickly, cleanly, professionally. Mark Weeks does the work as well as the inspections. There was no sales pitch. He told us what we already knew and checked areas that we did not know about. We felt very comfortable that he was treating us in an honest and fair way. I did not check a grade for "price" because we did not get a second bid. We felt comfortable with Angies list reviews and yelp. We hope we don't need to, but we would definitely use them again in the future. It is fantastic to have such a good business right here in Campbell. FS

Great, so far.

It took probably a couple of application before the fleas went away. They were very nice and friendly. To get to the backyard I had to be here because the only access is through the garage so I had to be there to let them in. They were all very nice. I didn't have to sign a yearly contract. They had a short term, like 3 months. Then I kept using them a few months after that because it has been raining here and there have been a lot of fleas. They are really good, professional, and I would use them again if I had a bug.

It is a small company, but they did a very good job. They are actually going to come back as the house next door is being demolished and there are a lot of termites there. I like the fact that the principles of the company are the ones that did the service. The people I talked to and the people that did the work are the same. They provided very good service. They had to coordinate with the roofers and do the job. They were very accommodating. They were very responsive and pleasant to work with. They seemed to know what they were doing. I have not seen any termites after that. They also give two yearly inspections after they do the termite treatment. Their price was not cheaper than anybody else but I got service worth the money. They were punctual and professional.

Requested an estimate after a comprehensive inspection by a different firm because the bid had seemed a bit high. Bay Area Termite Co. is a family-run business pretty close to my home, so it seemed like a good fit. Mark and his nephew performed the work after Mark had issued the quote. There was a bit of delay due to a mix-up in forwarding the estimate to me -- the email had been determined to be spam and was dumped into my trash until I followed up by phone, and a number I tried to use was apparently incorrect. Mark's mother handles the office functions and she got it straightened out. They were friendly and efficient. Floors everywhere they worked were draped with drop cloths and they were careful to insure that I understood the scope of their work. I'm fairly convinced they did a thorough job of detecting and treating all areas they could find, but it's probably not possible to be sure that absolutely all of the pests were eliminated. They'll check back in a year to perform a followup inspection; the warranty is for two years against any pests found by them or by me. Some other firms recommend tenting the entire house. I was not in favor of that because of the preparation difficulty and considering the difficulty in scheduling a time when we'd have to be away from home for several days or a week. The cost would also be pretty high, although the treatment could be arguably more effective. I can still go for such a treatment if this two-year trial with Orange Oil turns out to be unsuccessful.

Mark was on time for both the free inspection and the actual treatment, and did a professional job on two infestations in the attic and one wall in the bedroom. He explained his process patiently, and when I expressed concern that they may have spread into the floor around where he treated, he was more than willing to pull up the carpet and test and treat a larger area, even though there was no evidence of infestation. Their service also includes a guarantee to treat any additional termites found in the structure in the next two years for free, along with two free annual inspections. Since this covers any termites I might discover while doing construction, it's almost worth it for the peace of mind alone.

The inspection was very thorough. I was very impressed with their professionalism and thoroughness. They charge about the same as the competition.

Mark did the job really well and clean up well after too. The work has a warranty of 2 year(s) against drywood termite infestation. So when I notice termite activities in the kitchen last month, Mark came and treat the area for free, since it's still within 2 years of the initial treatment.

It was an excellent experience and I will certainly call them again.

Mark came to my house and spent almost an hour looking everywhere for evidence of termites. He crawled around both the full of junk attic and the area below the house. He isolated one small area in the master bedroom with termites. He told us the product to but and the method to apply this product in the 12" where there was activity. The total cost to fix was less than $25. I have referred him to friends and will continue to do so.