
Beacon Home Services, Inc.
About us
Beacon Home Services is a family-owned and operated electrical, plumbing, and HVAC contractor. Our experienced plumbers, electricians, and HVAC technicians have been providing superior service to the Northern Virginia area since 2002. Our master technicians are fully licensed and have the experience needed to ensure your complete satisfaction. We have proven our ability to exceed customer expectations by reinventing the service industry and putting customer service at the top of our list. Customer safety is also a top priority at Beacon Home Services. That’s why all of our employees undergo thorough background checks, so you can feel confident knowing your home is in good hands with Beacon Home Services.
Business highlights
Memberships & Affiliations
Habitat for Humanity Member, Greater Manassas Chamber of Commerce Member
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 10% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
"Thank you for your feedback! We're glad we were able to complete your installation quickly and that you're already noticing the difference the fan has made in keeping your upstairs cooler. We do apologize that you didn't receive all of the photos you were expecting. We appreciate you bringing that to our attention, and we'll use your feedback to improve our communication. Thank you for choosing Beacon Home Services?we truly appreciate your business!"
"We're truly sorry to hear about your experience and understand how frustrating this must have been. Multiple same-day cancellations, an unresolved electrical issue, and the need to hire another company are not the experience we want for our customers. We sincerely apologize for falling short of your expectations. Your feedback is important to us, and we'd appreciate the opportunity to review what happened and learn more about your experience. Please contact our management team at 571-380-3927 or info@beaconhomeservices.com so we can look into your concerns. Thank you for taking the time to share your feedback."
"Thank you so much for your wonderful review! We're thrilled to hear our after-hours team was able to get you scheduled quickly and that our technicians restored your water the very same day. We know how stressful it is to be without running water, so we're glad we could resolve the issue efficiently. We'll be sure to share your kind words with the entire team. Thank you for trusting Beacon Home Services?we truly appreciate your recommendation and look forward to helping you with any future home service needs!"
"Thank you for your kind words! We're thrilled to hear Christian provided fantastic same-day service and made such a great impression. We'll be sure to share your feedback with him. We truly appreciate your trust in Beacon Home Services and look forward to serving you again!"
"Thank you for taking the time to share your feedback. We're glad to hear your faucet was installed properly, the work was completed in a timely manner, and that our plumber was courteous throughout the visit. We also appreciate your comments regarding the cost. We understand your concerns, and we strive to provide transparent, upfront pricing that reflects not only the installation itself but also the expertise, warranty, and quality of service we stand behind. We value your feedback and will share it with our team as we continually work to improve the customer experience. Thank you for choosing Beacon Home Services."
"We're truly sorry to hear about your experience and understand your frustration. This is not the level of service or communication we strive to provide. We apologize for the lack of follow-up, the confusion surrounding the repair process, and that your concerns left you feeling unheard. We appreciate you taking the time to share this detailed feedback, as it helps us identify areas where we need to improve. Your comments have been shared with our leadership team for review. If you're willing, we'd still appreciate the opportunity to speak with you directly and better understand what happened. Please contact us at 571-380-3927 or info@justcallbeacon.com Thank you for your honest feedback."
"Thank you so much for your wonderful review and for trusting Beacon Home Services with both your plumbing and electrical needs! We're thrilled to hear that Rebecca helped make the scheduling process easy and that Christian and Kristina provided excellent service by clearly explaining your options, completing the work efficiently, and ensuring everything was done safely and up to code. We'll be sure to share your kind words with the entire team?they'll truly appreciate the recognition. Thank you again for your recommendation. We look forward to being here whenever you need us!"
"Thank you for your kind review! We're so glad to hear you were happy with our quick response, fair pricing, and quality of work. Providing excellent service from start to finish is always our goal. We truly appreciate your support and thank you for choosing Beacon Home Services!"
"Thank you for your feedback. We're glad to hear the leak has been resolved and everything is working properly now. We apologize that it took two visits to complete the repair, and we appreciate your patience throughout the process. Thank you for choosing Beacon Home Services?we're grateful for the opportunity to serve you."
"Thank you for your feedback. We'd be happy to help with that! Please contact our office at 703-367-0900 or info@justcallbeacon.com, and we'll make sure a copy of your receipt is sent to you as soon as possible. Thank you for choosing Beacon Home Services!"
"Thank you for your feedback! We're glad to hear your new foyer light and switch are working as expected and that the project went well overall. We also appreciate your comments regarding the cleanup. Your suggestion about using drop cloths is valuable, and we'll share it with our team as we continue to improve the customer experience. Thank you for choosing Beacon Home Services, and we appreciate the opportunity to serve you!"
"Thank you so much for your kind words! We're thrilled to hear you were happy with our quick response and efficient service. Providing a great experience for our customers is always our goal. We truly appreciate your recommendation to your friends and family, and we look forward to helping you again whenever you need us. Thank you for choosing Beacon Home Services!"
"Thank you so much for the 5-star review! We?re glad to hear you had a great experience and that the job was done right. We truly appreciate your support and look forward to helping you again in the future!"
"Thank you so much for your kind words! We?re thrilled to hear that both Jerson and Mary made such a positive impact on your experience. Providing clear communication, solid advice, and dependable service is exactly what we strive for, so it?s great to know that came through during your visit. We truly appreciate your continued trust in Beacon and look forward to helping you again whenever you need us!"
"Thank you for the review! We?re glad to hear you had a great experience?really appreciate you choosing Beacon!"
"Thank you so much for your continued trust in Beacon?we truly appreciate having you as long-time clients! It?s great to hear that Luis took the time to clearly explain your options and made the entire process smooth from start to finish. We?re also glad Mary kept everything on track and communicated along the way. We?ll be sure to share your kind words with both of them. Thank you again for the recommendation?we?re always here whenever you need us!"
Licensing
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