Beautifully Restored Cleaning

Team came in and was quick and clean.  They arrived on time, did what was contracted, cleanded up and left.   <br /> I'm not sure that I'd have this service done as often as some suggest it should be done.  I did not notice an appreciable improvement in air quality.  But, we also have an electronic air filter and that might have skewed the impression. <br />

We were very satisfied with the service and the work itself. They were polite and cleaned up after themselves. During their service call they sold us a filter. At the time of service, we thought that they would be installing the filter, however as they were leaving, we were told that it would be shipped FedEx, and we felt this was slightly unprofessional.

Prompt, Professional and thorough.  I will use them again. <br />

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They did a great job. The carpet looks brighter. They did a good job on just making it look even and bright and getting out a few spots. They were very pleasant. I really did like them. My interaction with them was great. They were polite and professional. I spent more than the $119 Big Deal because I also paid for some Scotchguard. They came out within a reasonable amount of time like within a week or two after I purchased the Big Deal.

They arrived within the time frame they gave me on the phone. They brought thier hoses in from the truck and cleaned the duct work in my basement and the heat registers up stairs. My house seems to be free of the dust that caused me so much extra work. I know it hasn't been all that long sense I had the work done, but there seems to be a big diffderence in amount of dust that was a real problem to me for the past few years. They used a very nice smelling sanitiser agent when they were just about finished with the work. <br />

We were satisfied with the cleaning of the air ducts.  However, the gentlemen said that we needed a permanent filter for our furnace.  We wrote a check for $194 for this filter, and it was never delivered.  We contacted the company several times, but with no results.  We had hoped either to receive the filter or to get our money back.  This filter was for my mother who is on a fixed budget -- $194 for nothing was quite disappointing. <br />

It went well.  He did a good job.  At one point he did have a problem with his machine, but he made up for it by not charging us for the stairs.  Would use again

It was great. Everything was good. They requested more money because they had to clean some other but that was fine. They did a good job. I was happy with that they worked. Their professionalism was good.

The service was alright.  They were fine. I was slightly disappointed in their ability to get it as clean as I wanted, but I guess that is a problem with the grout not them.

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I was not happy with the results - still looked dirty <br />

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<p>      </p> <p>     It went fine.</p> <br />

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Great job.

It was an Angie's List Big Deal that I purchased. It was kind of underwhelming. It wasn't a very good experience. There were no additional charges. They were good in their demeanor and they were fast. They were kind of out of the way when they were doing their work. The bad things that stood out were they were trying to sell expensive furnace filters along with their service. They also missed some of the vents; I don't think they got all the vents in the house. They were timely when they showed up. It was kind of hard to deal with them after I purchased the Big Deal. I didn't hear from them for a long time and I had to call them and leave a message. They called a few weeks later and said that they had been overwhelmed with the response to the Big Deal.

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They were very friendly and nice.  They came in and counted all the ducts and said I had 16 and the Angie's List special was for 13 ducts and it was $15 per additional duct over 13.  I paid the additional amount.  They proceeded to start opening the ducts in the house.  They pulled in a long vacuum hose from their truck and proceeded to put it down ducts and vacuum.  They were unable to remove the large duct in the living room due to stripped screws and they did not go into the bathroom. I know they did not do one of the ducts in the den as it was behind stuff and they didn't pull it out.  It didn't dawn on me until recently that I'd paid for those that they never did. They should have refunded the extra they charged when they couldn't/didn't do all the ducts.  I'd also had duct work cleaned in a prior home, same approximate size, and they cut a hole in the duct work in the basemet to get to everything properly and showed before and after pictures and did more presurized cleaning.  This was basically a vacuum with a loing hose that I could have done myself.  Again they were very nice, but not the job I thought I was paying for. <br />