Beckner Painting & Contracting

"Mr. Fuch has a very beautiful, but very old home. He used Google to see how long an "average" paint job should last. However, he should have Googled "How long will a paint job last if you paint over bad wood?" We explained that there was deteriorating wood and it would need to be replaced prior to us painting. He said he had a roofing company that would do the wood replacement. We made a point of putting in our estimate that there was no wood replacement included in our bid. The same estimate he signed also stated we have a one year warranty; which is an industry standard. We actually don't even know where the wood is peeling. The reason we don't know is we haven't gone back. We went back once already and replaced bad wood on his deck and then repainted. This was wood we told him needed to be replaced, but he used Google. We will not keep going back and fixing bad wood that we warned him would fail because he Googled the wrong thing. 1. Because we told him this would happen and it's in his signed contract and 2. It is beyond our warranty period; which is also in his signed contract."

"Good Morning Ms. [Member Name Removed], 99% of the time if there is a rough spot on the tub it is from dirt that settled in the paint before it dried. If you give our office a call we can send someone out to take care of that issue for you. We want to make sure you are 100% satisfied!!!"