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Benjamin Franklin Plumbing Novato

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,

About us

Your local Benjamin Franklin Plumber has been serving the Petaluma area for many years.. We promise prompt and professional service to all of our customers. "If There’s Any Delay, It’s You We Pay." We look forward to solving all your plumbing repair, installation and service needs. With 3 location in the Bay Area, Concord, Redwood City and Novato. Additional Phones: (510) 771-1410, (925) 265-8610, (707) 762-7660, and (415) 830-9935.

Business highlights

Emergency services offered
30 years of experience

Services we offer

Plumbing Service & Repairs. Repipes. Sewer & Water Main Replacement. Trenchless Sewer Line Replacement. Leak Detection. Water Heaters. Tankless Water Heaters. Water Filtration.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.2226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
23%
3
12%
2
5%
1
6%
Showing 1-25 of 226 reviews
Janet M.
Nov 2016
5.0
Yes, I recommend this pro
I thought it was really expensive because I got a 7 years contract.  They gave me a 50 gallon water heater because the specs were changing the following month for what’s required for water heaters so they gave me one that was bigger than I needed. It worked fine.

Mary L.
Aug 2016
1.0
$49
They replace the outside facet and it wasn't suppose to leak but it's still leaking.

Gary B.
Apr 2016
3.0
$500
They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing.

Gary K.
Mar 2016
4.0
Yes, I recommend this pro
$49
It was fine. The price was fine that is why we chose it.

Aretha J.
Feb 2016
1.0
$60
re   caused the pipes to vibrate with such force that a welded section of pipe was broken. [ called and scheduled an appointment for them to return the next day, they failed to show up.  i was able to call another plumber to repair the leak.  the damaged area included two bathrooms , den and office. <br />

Patricia N.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Connie F.
Jan 2016
4.0
Yes, I recommend this pro
$49
Very professional.  I would use them again. <br />

MARIA C.
Jan 2016
1.0
unknown

Steven M.
Jan 2016
5.0
Yes, I recommend this pro
$159
.

Teresa M.
Jan 2016
4.0
Yes, I recommend this pro
unknown

Sumeet G.
Dec 2015
5.0
Yes, I recommend this pro
$49
.

Barry J.
Nov 2015
4.0
Yes, I recommend this pro
$245
It turned out okay. They were confused on what I had actually bought and they had to come back because they weren't prepared to do the work the first time. The work they did was fine. <br /> They installed an automatic shutoff valve for my gas for earthquake.

Nancy S.
Nov 2015
5.0
Yes, I recommend this pro
$49
.

Mary L.
Nov 2015
1.0
$49
I was very unsatisfied. It's still leaking. It was just the price of the big deal. The price was good. I'm just upset with the results.

MATTHEW S.
Nov 2015
5.0
Yes, I recommend this pro
$49
.

Stan L.
Nov 2015
3.0
$49
unknown

JYOTSNA K.
Nov 2015
4.0
Yes, I recommend this pro
unknown

Sandy K.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Jill L.
Oct 2015
1.0
unknown

Rebecca H.
Oct 2015
4.0
$400
unknown

Ronald K.
Oct 2015
2.0
Yes, I recommend this pro
$49
The water heater flush and faucet replacement were fine. The reason for the low rating is the worker who did the water flush advised me that my water heater showed signs of corrosion and should be replaced soon. The guy was very friendly and personable and engaged in idle chit chat very freely. He showed me a corroded anode as proof of serious corrsion inside and a ring in the bathroon commode as evidence of mineral deposits. When I balked at thie replacement suggestion since the heater worked fine, he suggested I replace the anode at a cost of the cost if I had the work done right now and he had the part on his truck. I don't know anything about water heaters which he apparently gathered from my responses to his several questions. I told him I would need to do some research on the internet to get some price comparisons in order to have a frame of reference. I searched the internet while he finished flushing the water heater. I discovered that anode price ranged from and I could easily replace it myself in less than 20 minutes. When I told him what I had discovered he advised me that he had already replaced the anode and there was no charge. I paid him $20 anyhow so I wouldn't feel like he had done me a favor and I wouldn't feel guilty about writing this review and alerting other subscribers to this potential rip-off. A different worker installed the outdoor faucet without incident. I would not use this company again because I absolutely do not trust them to be honest and above board. Thank goodness for the internet, otherwise I could've been out of a cool $680 bucks if I had chosen not to get additonal bids for the proposed job. Scandalous! <br />

Sara G.
Oct 2015
5.0
Yes, I recommend this pro
$50
unknown

Regina P.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Kimberly B.
Oct 2015
5.0
Yes, I recommend this pro
$50
unknown

Carol L.
Oct 2015
5.0
Yes, I recommend this pro
$49
unknown
...
Showing 1-25 of 226

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin Plumbing Novato is currently rated 4.2 overall out of 5.

Benjamin Franklin Plumbing Novato accepts the following forms of payment: CreditCard

Yes, Benjamin Franklin Plumbing Novato offers free project estimates.

No, Benjamin Franklin Plumbing Novato does not offer eco-friendly accreditations.

Yes, Benjamin Franklin Plumbing Novato offers emergency services.

No, Benjamin Franklin Plumbing Novato does not offer warranties.