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Better Windows & Doors

3.7(
9
)
Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

At Better Windows & Doors, we have one goal: to provide you with the best quality of replacement windows in the Dallas/Ft Worth area. When you call us, we will not give you a large menu of items to choose from and push an untold amount of options on to you. We know that if you're happy with our service and the prices of your Dallas/Ft Worth replacement windows, that will speak for itself. Services - Dallas Replacement Windows, replacement windows Dallas, Dallas vinyl windows, vinyl window replacement, Dallas cheap window replacement, Windows Dallas, Window Replacement, Vinyl Windows, Replacement Windows, New Windows, Wood Windows, Aluminum Windows, Bay Windows, Double Pane Windows, Energy Efficient Windows, Home Windows, Dallas/Ft Worth Window Replacement, Window Replacement in Dallas/Ft Worth Service Area - Dallas, TX | Fort Worth, TX | Arlington, TX | Plano, TX | Irving, TX | Carrollton, TX | Denton, TX | McKinney, TX | Richardson, TX | Frisco, TX | Maryland | Pennsylvania | Alabama | Virginia | Kentucky | Tennessee | North Carolina | West Virginia | South Carolina | Georgia | Florida

Business highlights

35 years of experience

Services we offer

Aluminum Windows, Door replacement, Preferred Simonton Window Dealer and James Hardie Remodeler offering Window replacement, Vinyl Windows, Wood Windows & Siding.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.79 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
0%
2
11%
1
22%
Write a review
Showing 1-9 of 9 reviews
Judy H.
Dec 2015
2.0
$6,000
I ordered the windows in early July, and they were finally installed mid-September, long after their promised install date. They were finally installed, and the installers were sloppy in the install and in making a mess inside and out. Additionally, I was supposed to get a faulty screen replaced soon after the installation and other matters fixed, and that has not happened as of December 2, 2015. If you can reach the owner, Patrick Hebert online or via phone, he makes a lot of promises he doesn't keep.  <br /> <br /> Better Windows installed Simonton Windows, a window manufacturer Consumer Reports rates highly. However, this installation company is sloppy and they don't honor their commitments. I would not recommend anyone use them. <br />
Response from Better Windows & Doors
"Ms. [Member Name Removed]... Would you mind updating this... Awaiting Your kind reply... Thank You"
Ben V.
Feb 2015
1.0
I paid him $417 to order and install a few new windows in my home. He told me it would take 6 weeks for the windows to come in. After more than 6 weeks had gone by, I had not heard anything from him, so I called him. He told me that the final window was in, and he was ready to install, and he would get back to me to set up an install date. I waited a couple of weeks, as it was the holidays, but after the holidays were over and I had still not heard back from him, I called him again. This time he said that he was at a funeral, and would be back in town the next week to get caught up with everyone, and again, would call me back to install. It has been weeks since this last excuse, and I have not heard anything from him, and have been unable to get ahold of him.
Patricia M.
Dec 2014
4.0
Yes, I recommend this pro
$6,000
unknown
Melanie H.
Oct 2014
1.0
$4,000
We hired Patrick to redo all of our windows and doors on our <br /> house last Oct. 2014. To this date, we still have not received the front door <br /> that we paid him for in full, and the last set of windows that were recently <br /> installed, after 9-10 months of waiting, are DEFECTIVE. Patrick, who is the <br /> only contact person for the company, does not answer or return our calls, and <br /> we have to use other phone numbers in order to trick him into answering any <br /> calls over the past year. Even so, we usually get the answering machine. We <br /> have been MORE than patience with him, and have listened to all of his personal <br /> excuses - family problems, girlfriend problems, deaths in the family, food <br /> poisoning, taking care of other customers in  <br /> Houston, etc. We have waited OVER A YEAR and he has downright just <br /> ignored us and refused to take care of us. This company is forcing us to take <br /> legal action to resolve the matter.
Gary C.
Sep 2014
5.0
Yes, I recommend this pro
$3,200
unknown
Susan W.
May 2014
5.0
Yes, I recommend this pro
The service went really well. Customer service was fantastic. Workers were prompt and professional. It couldn't have been better!
Stacey M.
Oct 2012
5.0
Yes, I recommend this pro
$240
great no problems <br />
Jonathan L.
Aug 2012
5.0
Yes, I recommend this pro
$350
They were timely and did what they promised.
C Y.
Sep 2011
5.0
Yes, I recommend this pro
$8,784
NOT PUSHY... loved that... Answered all of our questions... Took his time to make sure we understood.... follow up was great... Work Performed,  Proffesionallism , and Product ... Outstanding.....

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Better Windows & Doors is currently rated 3.7 overall out of 5.

Better Windows & Doors accepts the following forms of payment: CreditCard

Yes, Better Windows & Doors offers free project estimates.

No, Better Windows & Doors does not offer eco-friendly accreditations.

No, Better Windows & Doors does not offer emergency services.

No, Better Windows & Doors does not offer warranties.