Binnacle Property Management LLC

While the Binnacle Property quote was in line with expectations and the general construction of the deck appears to be solid, there are a number of significant concerns with this contractor that would prevent us from hiring them again not the least of which was the fact that they abandoned the project after receiving partial payment before the project completion. Concerns: Abandoned Project - There was a 14’ wide section of the deck that was supposed to have bench seating. As the cost of materials to cover this were included in the initial invoice of $5k, the contractor said in August that since he needed to pay his crew if we paid the $3.6k balance minus the $500 in labor to install seats and skirting that they would return in a week or two. After reaching out to them a month later they indicated that despite not providing the purchased materials or completing the work so the inspector could sign off that the project was no longer a priority. General Design - During the initial consultation we had explained numerous times that we wanted the level of the deck to be low enough as not to obstruct the exterior water spigot or bathroom vent. In addition to blocking these elements, we had made it explicitly clear that the height should be low enough that a back rest was not required on the bench seating. It was not until the frame was up, that they noticed that the level would block both elements and the height would now require the back rest. Rather than force the crew to tear down the work and incur additional project delays we agreed to adapt our original plans to accommodate their mistake. Project Delays - There would be periods of time during the project where it would be a week or more before Binnacle Property Management would come out to do any work on the deck. During this time materials were strewn throughout the yard and we had to purchase plywood planking to allow our dogs use of the back yard. Misc - Although it is less bothersome than other areas of the project, there are nonstandard elements such as the spindles being exposed outside of rails rather than being covered and functional aspects such as the fact that we cannot access the hose on the water spigot that we will need to hire another contractor to address.

Went great very reliable did all that I asked very pleased I’d recommend them to any body

I contacted Binnacle Property Management for estimates on several projects. I was really impressed with the timely response I received, unlike two local contractors that were a no show. Binnacle's travel distance was an hour to my home, in which that basically gave me the impression that the customer was going to be top priority. We discussed the projects (carport installation, deck rebuild and deck roof). I was extremely impressed with the professionalism and excellent craftsmanship! Throughout the projects, my decisions were met with readiness. I was impressed with their work, so I decided to have a walkway installed to my shed, yet again, excellent craftsmanship! For future projects, I will definitely contact Binnacle Property Management!

It looks awesome!!! Colt and Chuck did a great job. Will hire them again for more repairs. Thank you very much

It was a great experience. Nice to work with and the work was done well, including the cleanup after.

Wonderful. Trustworthy guys would definitely use them again.

Chuck was great! He installed 7 ceiling fans for us in our new built home. Our great room is 22ft high and he came prepared for the job and installed it perfectly! Chuck is very professional and very reliable. I’ve already hired him again to seal our concrete this spring!

The job went as planned. The guys with Binnacle kept us updated as the project went along and answered all of our questions.