
Blue Crew Painters
About us
We understand that your customer experience is more than just the colors applied to your walls. We take customer service seriously and we will answer your calls and return your emails promptly. From first contact to post-job review, we listen and respond to your concerns and questions. Our team leads have more than 15 years of experience so you can rest assured the quality of the work will be great. We back our work with a two year guarantee. Call us to schedule a FREE ESTIMATE.
Business highlights
Services we offer
& Deck Staining. Pressure Washing. Popcorn Removal. Drywall Repair. Wallpaper Removal & Installation., Cabinets, Faux Finishes, Residential & Commercial Painting – Interior & Exterior
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 3% | ||
| 2% | ||
| 0% |
"Good Day [Member Name Removed] I hopefully your day is going well. I just read the review you gave us and Just say that I'm a little surprised that if you had issues that you didn't give us an opportunity to address the issues before you gave us a review. I had no used that your things got wet and we did cover all of areas u spoke of. . You said that we used we shorted u an hour of time but when we showed you that we couldn't do anything else because of the damage to your walls was so extensive due the the fact you had two layers of wallpaper and the walls weren't properly prep prior to out arrival. I would have addressed any issues u had but I can't fix what I don't know about. I never knew about your shower at all. I would not have a problem fixing any thing that was broken If I had known. Furthermore we asked you if the clean up was ok and you said that you'd take care of the final clean up. The garden sprayers are industry standard though they can be messy they are affective in getting the chemicals to the walls in a timely fashion had we not we could have spent probably double the time to revive the wallpaper which as you know from other Ares in your home was very difficult. I apologize for you not being happy but we could have fix the issues and I'm not opposed to doing what we can to remedy the issues. We have a reputation to uphold and I'm not happy if your not happy. I also was in hopes that we would be coming back to and finish the job. Please call me 704-449-1678 I'd love to discuss your concerns and come up with a plan to fix the issues and alter your review of us. I would greatly appreciate the opportunity to work with you. Not everyones perfect but at least we can allow them an opportunity to fix there mistakes"
"Ms [member name removed] I would like to apologize again for any issues that you may have had during your project. I must admit I'm kind of surprised that you waited so long to inform us of any issues you may have had. As we both know the worker that I had assisting us on your project was a new hire and was up in age. We did our best to see if he was a good fit for our company as you know he was let go at the end of your project. I and other crew members did correct all of his mistakes. I have to admit it wasn't easy telling an elder that we had to let him go because he couldn't keep up with our pace and quality but as they say it's always business never personal. I was under the assumption that you All were satisfied with the results and that you were going to have us come back out to do more work in your home. I was actually looking forward to it so that we would ha e had a chance to show you a better experience. I wish that you could have been honest and expressed your true feelings at the time of the project so that we could have came to mendalble terms I wish you well and I appreciate the opportunity to at least apologize again and work smarter in the future when it comes to screening workers more carefully before turning them loose on projects. Thanks lesson learned. Aker Amun El Bey"
"Thanks we Appreciate the opportunity to serve. Best Regards Aker"
"Thank you for your business. We did underestimated the drywall repair needed on your ceilings because how dark it is in your home -- thus requiring a longer stay. From now on we carry a 500W lamp to inspect all surfaces when performing an estimate. We are happy to know that you are pleased with the quality of work and price. We hope to serve you again in the future."
Licensing
State Contractor License Requirements
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