Bluestar exteriors

Overall quoted cost for composite deck was $13462 payable in amounts 4487 (paid), 4487 (delivery of materials), and 4488 (upon completion). Mr Ferrante customer relations management and communications is very poor. In his initial meeting he indicated that the materials we wanted were already on hand and would not have to be returned to the warehouse in Williamsburg to his fiburon distributor, ABC Supply. Ready to start the job. We now know this to be incorrect. Even BBB office says they cannot get in touch with him.

The crew did a great job on my deck and pergola. We extended the deck and they followed our design perfectly. They also cleaned up well which is a plus. 5 stars and I would definitely recommend.

The design was great the colors were fantastic matched everything else real well and the guys worked very hard and cleaned up after themselves very well

We had out old deck removed and a new larger deck put in its place in order to put in a hot tub. Everything was re-enforced to support the weight of the hot tub in the location it was going. Very professional and did a great job!

I hired Rich off Thumbtack under the Ironman Exteriors LLC name to do a deck and potentially a porch. The porch was an add on, kind of an asterisk to the contract, a few $k to the main job of the deck. Rich was very up front about cost and time expectations and his crew including JP demo’d an existing and built a great looking deck. The deck and railings were agreed to be all composite and PVC and they did great with the deck. Arriving home from a trip the porch was completed, last check cashed and dumpster removed I saw the porch was done and the six main posts were wood, not pvc, and still had shrink wrap on them with manufacturer instructions on each saying these posts just have primer, they need to be painted in the next 30 days to keep the warranty. Also, in my driveway was a flatbed large pallet that the materials for the deck was delivered on with scraps and garbage on it that was left behind. Large enough that bulk trash would not pick up. When I called Rich about the posts, said a I kind of expected they would have been PVC, like the rest of the job he said those aren’t readily available and would have had to have been ordered and wasn’t specified in the contract. Ok, I’ll take that, every other piece of material in this job was composite or PVC and every new porch on the houses we’re looking at around me are pvc, but yeah, the main posts on the porch we’ll go with wood, primed and shrink wrapped and call the job completed. I asked if someone is going to come paint these posts that the instructions behind the shrinkwrap clearly say is required and Rich says, well we’re not painters and brings up the contract again but says he’ll make it right, might cost a few hundred more. I said whatever man, just finish the job and get your garbage out of my driveway. 5 weeks later, I guess I subcontracted myself to be a finisher on my porch, 1 hr and $50 in paint, and garbage hauler to the dump. Short conclusion, Rich always took my calls or returned them. Just seemed like every time we spoke it was the first discussing the issues and a lot of talk on fixing the remaining issues and zero action. I mean if your crew leaves crap in someone’s driveway after a job and you get a call about it, you go out yourself to get it gone. Not wait for 3 calls and still blow it off after a month. A Bush League way to close out what otherwise would have been a fine job.

It was great ! Very nice workers & very efficient!

The guys did a great job. Completed the job in a timely manner. Cleaned up after themselves. Would hire again.

Very happy with the new deck they built for me. Good price . They were professional - quality workmanship. Listened to my preferences as we worked out design details. They often had better ideas for accomplishing what I wanted. My new deck is beautiful. They exceeded my expectations. I highly recommend them.