Bond Heating & Air Conditioning

As usual, on time, found problem, fixed it quickly..

Chris, who is the owner, came out and evaluated the situation. Since we have a much older AC, we wanted to have the repairs completed instead of the larger expense of a new unit. Chris was punctual, informative about the health and condition of the unit and its working parts in his evaluation, and most of all honest and upfront about what needed to be completed. The work itself was about a 2.5 / 3-hour job. Overall, Chris did a tremendous job and we were very happy with the product and service received for the repair.

They were very good, and they explained everything that they were going to do

Chris' reputation for being trustworthy and honest makes him my #1 guy for air conditioning repairs. Over the years, his philosophy of doing everything he can to repair the unit (as opposed to other companies that are money hungry and assert that replacement is the only option) is the reason I seek out his opinion first whenever I have an air conditioning problem. He had to cancel on me on the originally scheduled afternoon appointment due to a longer than expected job he was doing. But I respect his reputation so much that I am willing to overlook this situation and simply wait the next morning when he was able to make it to my house. His expertise is extremely valuable to me even if I have to wait a little longer for him to stop by. What is important to me is that he gives a knowledgeable and honest diagnosis. In this case, my a/c unit was making a lot of unpleasant screeching and grinding noises. It almost sounded like metal rubbing on metal. So I turned off the a/c until Chris arrived. He was confidant that a replacement of the fan motor would fix the problem and prevent future problems. He was correct. I have not had any noises since getting the new fan motor and everything is fine. One thing that concerns me though is that with this particular Century brand fan motor, Chris' final installation resulted in the need to have two separate wires that protruded out the top grill and then back into the motor (see photo). They are safely away from the spinning fan, but I have never seen this before. It is a little concerning due to future exposure of the wires to extreme summer heat and the possibility that birds or rodents might be attracted to chew on them. I do have a one year warranty for the work. I just hope these exposed wires will stand up to the outdoor elements.

It took a while, because Chris gave the old compressor every chance to work, trying to save me the cost of a new one, but the old one turned out to be shot, so he replaced it. I have used Chris before and would never use anyone else, because I know Chris is absolutely honest and fair to the customer. He is a rare gem in the service world.

Left a message with the answering service on Friday morning and Chris called back within a minute or two. I explained that one of our air conditioners was out and we needed to go out of town at 3 that afternoon. He said that he could be to the house by noon. He arrived before 11:30. Diagnosed the problem and went off to get the replacement parts. He returned with the parts and fixed the A/C unit and we made it to the airport on time. Thank you Chris!

Called on 7/12/17. Left message with answering service. Chris called and scheduled appointment for noon 7/13/17. Said would call if got delayed. He did get delayed but kept me informed. This is important to me. He arrived on time. Evaluated the issue. Determined that the pad the unit is sitting on has become warped making the unit vibrate more than usual thus making more noise. Gave suggestions to try and call him back if need be. Personable and pleasant to work with.

Chris responded within an hour after my initial call. I explained what was happening with my unit. Chris explained over the phone to me of what could be the causes of my A/C problem. Upon arrival and a quick check of the unit, it was determined that my capacitor was bad and needed replacement.

Chris saved us from leaving the house with a pet.

Chris checked out the A/C and told us there was no problems with our unit after the fire in our attic. Everything is GREAT!!

Great. Chris is always responsive and knowledgable. Great to work with and he is very honest. The only one I call when I have an issue.

Air conditioner stopped last night. Called Chris this morning and he was here at 2 PM, as promised. Replaced fan and motor and the house is cooling down by 4:30. We've used him before and will (unfortunately) use him again. We would recommend to anyone.

No A/C when I woke up on a Sunday morning. I had used Chris Bond before, so I took a chance and called. He returned my call, and arrived at my house exactly when he said he would. He quickly fixed the problem for a fair price. Great service. I would recommend Chris Bond to anyone!

They do my Fall and Spring maintenance. I use them both in the Spring and the Fall. I also use him on a rental in the Spring and in the Fall. He does my maintenance. He does to other work, but he does my maintenance.

Today Friday 6/9, I called at 630pm to see when I could get someone to come out to work on my to work on my AC that stopped working. I called this company first and was told that Chris the owner would call me back to set up a time. The other companies that I called said that they would call me back tomorrow. What a surprise to have Chris call me back with in the hour to say that he could come out tonight. He was at my house at 20 mins after we spoke and fixed the issue. I could not stop thanking him for coming to my house so that my family would have AC to sleep tonight. Thank you again Chris!!!

He was very honest. I would say that is the big thing with him, he is honest. I called him out to check out my other air conditioning. He put coolant in, and it wasn't enough to charge him. He was real honest. Its just him.

He's wonderful, he's the best! He's so dependable. The minute he knows that you have a problem he will call you right back. He responds as quickly as possible. There's nobody like him. I trust him totally, and that's a hard thing to do, to find somebody you can trust.

He did HVAC assessment to make sure everything was fine. It was reasonable. They're great. I just like the fact that from the time you call and schedule it's - and typically it's his dad I think that he has working with him in the business - very friendly service. When he comes out, he is just very honest and detailed about what is going on. You don't feel like you're getting conned. In this case, everything was checked out and he said it was fine. He gave some recommendations of things we could do in the future, but it wasn't like he was trying to rip me off and say, "Oh yeah, you need to get this done and that done," and charge me thousands of dollars.

Overall, they're an A+. The cost is low. They're always available. They provide excellent service. They don't overcharge you or anything like that.

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The cost of service was very reasonable. They are very good.

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