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Bright and Shine Cleaning Services LLC

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

We are very detail orientated and can ensure you that you will be very happy with your unit when we are done with it. We offer free estimates so that you know so that you know exactly how much you will be charged for our services. We work Monday-Saturday so please do not hesitate to give us a call!

Business highlights

Se habla espanol
Emergency services offered
6 years of experience

Services we offer

Commercial and residential cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%
Showing 1-6 of 6 reviews
Katie B.
Nov 2020
5.0
Yes, I recommend this pro
Fast response! Great availability. Friendly and very easy to work with. Very satisfied!

Sue K.
Nov 2020
5.0
Yes, I recommend this pro
Kisha and the team was so nice and did an amazing job. We needed a deep cleaning and organization. She went above and beyond to organize the closets, bathrooms, and kitchen. We have 2 dogs thats still working on potty training and she even moved the bed to carpet clean underneath! I'm definitely having her come again.

Peter M.
Sep 2020
3.0
$450
Did a walkthrough and initially quoted $600 of labor for a deep cleaning of the house due to its state (+ $50 for a disinfectant fogger for mouse areas), describing it as two people for an entire day when I asked how many hours of cleaning that would be. House is being renovated soon, so after discussion agreed that a less-thorough cleaning for $400, including a focus on the cabinets, would be sufficient. Requested I remove all furniture before cleaning. Initially spent a total of two and a half hours with two people (five man-hours, including time spent fogging and waiting for it to clear) before declaring it complete. Performed bare requirements of quoted services, neglecting things like wiping off any surfaces besides countertops, not moving a pair of rubber boots (one of the only items in the room) to vacuum or mop, not cleaning under the welcome mat, missing corners, etc. I got an enzyme cleaner to deal with the mouse urine smell in cabinets but when I suggested they use it they said it wouldn't be needed after the cabinets were wiped down. It was. I felt like it was generally not commensurate with the level of effort expected for $400 dollars to clean the (almost empty) bedroom/kitchen/bathroom/living room in a small house. The website quotes a deep cleaning of a 3br/2ba house starting at $175, and for $400 I expected roughly twice the amount of time & effort as needed to do that. Which would also be in line with the description of the original $600 quote. One of them did spend some additional time (approximately half an hour) to rectify some of these issues when I did the walkthrough post-cleaning and pointed them out. They discovered some plumbing issues that prevented use of the two sinks, so that may have been a contributing factor. They could do a better job of setting expectations.
Response from Bright and Shine Cleaning Services LLC
"Hello, I sincerely apologize for the way you feel. Unfortunately due to the poor conditions of your house our cleaners could not do as you expected. The house have to much cosmetic damages through out not to mention the damages caused by rats. It was explained to you before the cleaning, what a standard cleaning covered and it was also pointed out to you. You also signed an agreement stating that you were satisfied with the job. Feel free to contact us."

Roshely C.
Aug 2020
5.0
Yes, I recommend this pro
$200
The service was great! They were very nice. Everything was done perfectly. They were very understanding. I would recommend them. They were flexible for someone who has to work.

Kelly C.
Aug 2020
5.0
Yes, I recommend this pro
$330
It went very well. They were very professional and came early. Everything was clean.

Jordan M.
Aug 2020
5.0
Yes, I recommend this pro
$120
It was good. They were on schedule and they were quick and efficient.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bright and Shine Cleaning Services LLC is currently rated 4.7 overall out of 5.

Yes, Bright and Shine Cleaning Services LLC offers free project estimates.

No, Bright and Shine Cleaning Services LLC does not offer eco-friendly accreditations.

Yes, Bright and Shine Cleaning Services LLC offers emergency services.

No, Bright and Shine Cleaning Services LLC does not offer warranties.