Bright and Shine Cleaning Services LLC

Fast response! Great availability. Friendly and very easy to work with. Very satisfied!

Kisha and the team was so nice and did an amazing job. We needed a deep cleaning and organization. She went above and beyond to organize the closets, bathrooms, and kitchen. We have 2 dogs thats still working on potty training and she even moved the bed to carpet clean underneath! I'm definitely having her come again.

Did a walkthrough and initially quoted $600 of labor for a deep cleaning of the house due to its state (+ $50 for a disinfectant fogger for mouse areas), describing it as two people for an entire day when I asked how many hours of cleaning that would be. House is being renovated soon, so after discussion agreed that a less-thorough cleaning for $400, including a focus on the cabinets, would be sufficient. Requested I remove all furniture before cleaning. Initially spent a total of two and a half hours with two people (five man-hours, including time spent fogging and waiting for it to clear) before declaring it complete. Performed bare requirements of quoted services, neglecting things like wiping off any surfaces besides countertops, not moving a pair of rubber boots (one of the only items in the room) to vacuum or mop, not cleaning under the welcome mat, missing corners, etc. I got an enzyme cleaner to deal with the mouse urine smell in cabinets but when I suggested they use it they said it wouldn't be needed after the cabinets were wiped down. It was. I felt like it was generally not commensurate with the level of effort expected for $400 dollars to clean the (almost empty) bedroom/kitchen/bathroom/living room in a small house. The website quotes a deep cleaning of a 3br/2ba house starting at $175, and for $400 I expected roughly twice the amount of time & effort as needed to do that. Which would also be in line with the description of the original $600 quote. One of them did spend some additional time (approximately half an hour) to rectify some of these issues when I did the walkthrough post-cleaning and pointed them out. They discovered some plumbing issues that prevented use of the two sinks, so that may have been a contributing factor. They could do a better job of setting expectations.

The service was great! They were very nice. Everything was done perfectly. They were very understanding. I would recommend them. They were flexible for someone who has to work.

It went very well. They were very professional and came early. Everything was clean.

It was good. They were on schedule and they were quick and efficient.