Bright Sparks Electric

Alex and his crew were awesome. I had them come out to do quite a bit of work for some remodeling. The living room didn't have any lights (only switches controlling the outlets for floor lamps), and I wanted to upgrade to smart switches. I had two other electricians come out before I found him. The first was cheap, but never came back after the first day of work. The second guy that came out was expensive and slow. Alex and his crew were priced fairly, especially considering the extra hands. They came on time, were good to communicate, and accommodated all of my requests to add new things as the project went along. I would absolutely recommend these guys to anyone I know.

Bright Sparks showed up when they said they would and cleaned up when they were done. I will call again next time I need an electrician!

Everything was completed in time allotted and I am very satisfied.

Great. Alex and his team are excellent.

Alex and Victor wired and installed 4 new light fixtures and installed a new ceiling fan. They kept me in the loop with their progress throughout the day. They were very thorough, informative and put the customer first. I am thrilled with their work and my new light fixtures.

courteous, clean, quick. Very happy with work.

Overall it went really well. They came on time, and were very professional and very clean work. I would, and will continue to use them as my go to electricians.

I contacted Bright Sparks in January. They returned my call and asked if they could delay the appointment as they had a high number of jobs. Seemed like the right thing to do to help a local business. I agreed. In February, I contacted them again. In my experience they do not identify as Bright Sparks and you always have to leave a message and they call you back. They don't appear to track phone calls and scheduling very well. Each time I would have to confirm with them, we've talked and which deal it was as it was booked under a condo association name with me as the contact. Other business we've dealt with on Angie's have not had a problem with this. We did have a discussion in March that they were ready to complete the job. We talked about the materials needed, the scope of work, my address, etc. However, they did not follow up to schedule. And since I didn't manage them and keep calling it didn't get scheduled. I don't have the availability now or the confidence. I called them as I no longer want to follow with them to do the work. I asked for a refund. They want to keep $170 of the $850 price. Their response is also troubling. They agree they did not do the work but insist is it my fault for not scheduling it. I am getting emails to Angie's list and me that I never followed with them to schedule the service even though I can point to several phone calls with them. What a terrible experience. I wish they would have put the same effort into scheduling the service that they are putting into not returning my money. I am working with Angie's about how best to resolve this situation. However, I will never allow any contractor to delay scheduling outside of the refund window of the offer. I will also put everything in writing in terms of communications so there is an indisputable record.

On time and professional. Only complaint was that the electrician was somewhat messy and didn't put down a drop cloth or anything to catch pieces of wire, etc. that dropped. We had to do the post work cleanup.

Alex and Victor worked very well with me to successfully complete adding light fixtures to my house. They came out to do a punch list walk before the work to ensure they had the right materials. Throughout the day they worked with me to ensure the installation was to my satisfaction. This is the second Time I have use them. I would highly recommend their services.

Excellent - they had to run out and get a bigger box, work out well

Alex of Bright Sparks did a high quality job installing an under cabinet LED lighting system that he was not familiar with. He is very responsive, efficient, prompt and friendly, and the cost of the work was very competitive. I would not hesitate to use this company again.

Great team, very responsive. Provided excellent solutions to needs presented.

The experience went very well, the workmen were friendly, knowledgeable and accommodating. I recommend them highly.

Did not go. Still waiting for a response to my three messages.

Very well - these guys were great!

It was good.

Great great

Perfectly. They did everything we needed in the 3 hour time frame and even had a few great suggestions on how to make things more efficient for us!

Electrical issues, better than expected.

The owner and his son arrived on time the day of. The son greeted me by saying "what's up kid." Completely unprofessional. I went inside and they presumably began the work outside. About 2 hours into the work the son comes inside to finish the rest. He is a talker and spills the beans that the dad left (for another angie's list deal job because they have overbooked themselves) as soon as they went outside to work when they first arrived. He wraps up the work inside in about 30 minutes. During that time, he says that he didn't know why his father said it would take so long for two people to complete the work that it could be done in much less. He was absolutely right. I paid $300 for one person to do 2.5 hours of work; not at ALL what the terms of the deal from Angie's list were. When the father returned to inspect his son's work, I complained and pointed out that he changed the terms of the deal. He said that there was nothing he could do because they only come one day and I would have to work it out with Angie's list. I would caution you from hiring them. They are dishonest and unprofessional. I will never purchase another "deal" from Angie's list again.

After I purchased a special deal for 8 hours of service (4 hours with 2 people), no one contacted me, but after I contacted them, they were completely professional. Alex showed up and gave me an estimate of what I needed to have on hand and how long he thought all the items would take. He and his guys showed up on time and got right to work. The two workers completed more than half of my list in the 4 hours I had purchased, and we made an appointment for them to come back to complete the rest.

Great. No complaints

Excellent. They were very quick and did a great job with minimal mess

Very well.