Budget Appliance

troubleshot problem and replaced pump.. Honest professional on his own out of his truck. Will use again

Wonderful...

Contractor cleaned out debris in drain pump. Washer worked correctly when finished.

Repair man quickly diagnosed the problem to be a faulty temp control switch. Unfortunately his two suppliers can’t get the part anymore. My 20 yr old Kenmore, perfect in ever other respect, needs to be scrapped for an $80 part! The service call was reasonable at $76.

he fixed it promptly and offered good maintenance advice as well.

Poorly. While the work was good, the company quoted me a flat fee for the work, upon completion the price more than doubled. I asked why I was quoted a different price and was told I must not have understood. I responded that I clarified twice on two different calls. In the end it was “sorry”.

Temporarily fixed it but let us know upfront that the problem could be one of two things. The second repair would have been more than washer was worth so we purchased a new one. We were happy that he informed us of our options and was upfront.

The freezer drawer had been having a sheet of ice form on the bottom of the drawer. Bob arrived promptly at the agreed upon time. He is very friendly and forthcoming with excellent advice. He was able to move the large refrigerator/freezer out of its built-in compartment, crawl behind it and unplug the defrost drain. Bob also fixed the drain system so that it will not clog again. The job took him less than an hour to complete. Worth every penny!

Great! I left a message Sunday evening and was called first thing Monday for them to come out and take a look at the problem. It was a super easy fix and we were given instructions on how to fix it ourselves next time.

The owner promptly returned my call and came out the next day for the repair. He labor rate was reasonable, but the part costs relative to what I could have paid online were 3 times as high. Of course, I couldn't be sure of what the problem was until the dryer was opened up, so I couldn't pre-order the parts. He was friendly and did a good job fixing the problem and cleaning up inside the dryer and outside after his work.

Bob showed up on time. He quickly diagnosed the problem and fixed the machine, The problem was a small stick caught in the discharge pump. He understood how the machine worked (spin sensor would not let spin cycle run at speed with water still in the drum) so could quickly get to the root of the problem. I will use again when I have appliance problems.

Several days after he came, I went to use the back two burners of my stovetop and they were suddenly not working when they had been working just fine before he came. The front two were still working. He was only to check on the oven's broiler element and fix if necessary. He pulled out the stove, disassembled the top to get to the wires and also then tested the broil at which time he said it was working ok. It seemed that the switch was funky so fiddling with it will make it work ok so he left that alone, reassembled the stove and put it back against he wall between the cabinets. Then quickly moved onto diagnosing the microwave issue as being related to the magnatron which is too expensive to fix. His visit was more a diagnosis than a repair appointment but he was on time, quick and charged me as per expectation. But after he was gone I needed to use the two back burners of my stove and found they were not working. Since they have been totally fine, and it was odd that they both went out the same time, I had to pull out the stove and look at the wiring myself. It turned out that these two back burners were pulled OUT (and in two different locations in the wiring in the back so it is odd). I am not sure how they got unplugged. I plugged them back in, reassembled the stove and pushed it back into place and they are working just fine now. I am not sure if this was a mistake on his part or intentional. I assume a mistake. It was easy enough to fix but was very inconvenient.

Bob was punctual and quickly diagnosed the problem. He really knows his stuff and we would not hesitate to call him again for any appliance repairs.

Great,it works again.

We used this company for two appliance repairs. In both cases they did good work for fair pricing. I would definitely use them again.

Bob diagnosed the broken door switch over the phone.Told me to pick up part @ A&P appliance parts.I did as he said & had dryer running the next day.

Ok very professional

Bob has both come out and consulted on the phone for various appliances in my home. He is professional, helpful, and considerate of budget. If he thinks that it is something you can check out first or he cannot repair, he will tell you and discuss details. If he comes out he is efficient and really knows his stuff. I am never concerned that what he tells me as far as what a repair is or even if it can be repaired is accurate. You couldn't ask for a better repair person!

Great job. Needed a new part which was ordered and then quickly installed.

Everything went well.

Bob was great to work with!

Repairman was quick and knowledgeable. Had to order fan and came back the next day.

Got diagnosis and estimate to replace part. Did nit do repair but paid for service call

Quick repair. Easy to get an appointment. Very friendly and knowledgeable.

Professional service.