Bugs R Gross, Inc

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The initial treatment went well, but we missed the first quarterly visit. I called to schedule the 2nd one right about on time. No return call, so I called five times and left a detailed messages over the next three weeks and have yet to receive a response. In my most recent message I advised that the Angie's List representative told me to leave negative feedback. I went on to say that I preferred that we work it out. Four days later and still no call, so here is the negative feedback. I cannot recommend a company that refuses to perform the agreed upon services or even return phone calls - and after this many attempts, that's just plain rude.

I called up and complain about this and he never responded or completed the job or the job wasn't even that it's. they came a second time I was just, the guy came I thought he would do something since the second time he came and then after that my neighbor said what's going on there is so much weeds there are not going away and I called and we wrote to the guy and never got any respond after that and he never completed is three time commitment never replied and also what he did wasn't effective. The job did not work there was still massive weed, now I don't know, I don't know what he put on the lawn use the right, whatever they have to use to get rid of the weeds and the bugs and also what was it fertilizing whatever it was a whole big thing all in one.

I paid for an annual package of four treatments. After the first I never heard from him again.

Terrible. I treat lawn 1x with Weed n Feed and nothing grows but grass for months. Lawn looks it's never been treated and that is after he supposedly came 2x. Then he stopped answering phone, texts and never finished service. I tried for over one month to get a response and nothing. Meanwhile, yard is overgrown with clover and other weeds that one application of Weed N Feed would have taken care of long ago. I disputed the charge with American Express. Avoid!!!! (that is, if he's still in business and taking money!)

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Technician was prompt and performed the service in a timely manner.

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had to have him come back? COMMUNICATION NOT THE BEST BUT NOT THE WORST, STILL HAD BUGS NOT AS MANY BUT STILL HERE <br />

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First visit seemed okay. Second visit my lawn looked so bad I called the company. In seven weeks time and 4 phone calls they have not called me back.. My lawn has never looked worst and, it is obviously difficult to reach anyone at their office. The service was so bad that I do not want them to return. When asked by Angies List to respond. They refused to do anything. Use them at your own peril. <br />

Fist visit was fine. Unable to schedule remaining 3 visits

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The guy came and did what he was supposed to do. It was absolutely fine. There was only one guy and he spent an hour here. He said that if bugs show again, he would come back and do it again but we never have to call him back. Everything was a B. They came and did what they were supposed to do. It was fine.

Seemed ok and professional on 1st visit and then he totally vanished <br />

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He rang the bell when he got here and just left.  He never said good-bye, just left.  The yard is not small, I have a front lawn and a back lawn and it does not look good.  I called him a few days later to change the date of his next appointment, not to complain, as it was too soon.  We did get the date changed but have not yet had that service.

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