A Busy Bee Board Up & Glass

I would recommend this business highly. My husband's business had a break in and we found out late at night. Busy bee answered the phone immediately and sent Diego out to our business and secured our glass door. He was there within the hour and was knowledgeable about how to secure the door properly. He was very nice. I really dont know what we would have done without this service coming out so quick. Thank you!

In the early morning hours of Thanksgiving Eve, high Chicago winds caused a bough from our live tree to totally destroy our double pane bay window. When the sun rose we saw the full extent of the damage and started calling our house insurance company right away and the window company with whom we had the "lifetime warranty". Both the window company and our house insurance carrier stated that they would NOT be able to help us until the week AFTER THANKSGIVING!! Our only remedy for safety and security was to get an emergency board-up service. By 10am CST we were knee deep in a Goggle search for emergency board-up services. We called around, and either no one answered their phone or these businesses never returned our calls even after leaving messages. THE ONLY COMPANY THAT ANSWERED THE PHONE WAS BUSYBEE 24HOUR EMERGENCY BOARD UP & GLASS!! BUSYBEE made it EASY to submit pictures of our damaged window for our FREE ESTIMATE. They also gave us CLEAR and CONCISE instructions on how to contract them for service. This was particularly helpful because this was a first-time experience for us and we were extremely nervous. BUSYBEE also provided FAIR PRICING, CONVENIENT PAYMENT OPTIONS, and an ACCURATE TIMEFRAME for their arrival. The serviceman was thorough and COMPLETED the job in a very TIMELY MANNER. WE HAVE NO COMPLAINTS!! Because of BUSYBEE BOARD UP & GLASS, we are able to reside in our home, SAFE, WARM, and SECURE, and STILL ENJOY the THANKSGIVING WEEKEND AS INITIALLY PLANNED!!! We would use their services again and again and again!!! THANK YOU, BUSYBEE BOARD UP & GLASS!!!!!

Best company to do business with the excellent customer service is outstanding. 👍

Very fast and solid work

Fast and professional… would recommend !!!

For the past 3 weeks I have had 1 window per week broken in my condo building by neighborhood troublemakers.  Each time I called Steve at Busy Bee in the middle of the night and he sent his workers out to board up the broken windows.  They arrived every time within 1 hour of my call.  Always very professional and competent in their work, they did some little extras like sweeping up small pieces of glass from the sidewalk before leaving.  I hope I won't have to keep having windows boarded up, but if I do, I am confident that Busy Bee will be there to protect the security of my home.    <br />

They guy that came out was prompt. It was pretty late in the evening when we called him. He came out and did a pretty good job. It was really quick. I called around, and they were able to come out the fastest and had the best price.

I can't put into words how refreshing it was dealing with this company.  I had a late night emergency after heavy snow fell in my area.  The awning on the 2nd floor of a 3-flat I own got crushed by the snow and ripped out of the brick.  Basically it was hanging there and about to either break the glass of the second floor apartment, or fall off the building and do even more damage.  It was about 11pm on a Friday night and I started calling any company I could that said they had "emergency services."  However, most of them sounded like I was waking them up or disturbing them.  Finally, I found Busy Bee on the internet and gave them a call.  The man that answered at about 12am (I'm sorry I forgot his name) sounded wide awake and completely professional.  He told me he'd have someone out within a half hour or so and he actually did!  Although the job was too big for the single tech that was on call at the time (it was a large awning on the second floor), the tech still went up there to make sure that the awning was strong enough to at least make it to the morning.  The man I had spoken with earlier called me back and assured me he'd have 2 guys out there in the morning to take it down altogether for me.  Sure enough, he followed through and had it taken down.  The amazing part in my mind is that not only did they have outstanding customer service, but they didn't make me pay a crazy price for using their emergency service and then sending two guys.  I thought the $250 they billed me was extremely fair.  I can't count the number of times I've been utterly disappointed dealing with companies during an emergency situation.  These guys were incredibly helpful.  It was a refreshing experience to say the least and I'd without a doubt recommend these guys!

i called busy bee to board up my broken window and then provide the replacement window. they came and boarded it up and that service was OK. However, after 3 separate appointments, the glass tech still did not have enough information to order the window. i called Brenda the owner to express my frustration. She did nothing to remedy the situation. While they did an OK job with the board up, i would highly discourage anyone from using them for a window install.