Care & Repair LLC

gave us a free estimate and final price was in ball park of estimate price. <br /> <br /> <br /> <br />installed sump pump when he said he would. <br /> <br /> <br /> <br />I gave him a B in price because I thought $60.00 an hour was to high. <br /> <br /> <br /> <br />I gave him a B in responsiveness because it took a few days for him to get back to us. <br /> <br /> <br /> <br />Overall I gave him an A because he told me what he recommended for my water situation <br /> <br /> <br /> <br />and the water situation has been resolved. He did a great job overall. <br /> <br /> <br /> <br />One more thing, I think he should consider a senior discount. <br />

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The work went well. However, upon arrival I asked to have the piping exchange to the piping that is easier to work with (screw on piping) and not the continous piping. The tech made a comment about possible leaking. I said that was OK. I had exchange that type of pipe though the house and did not have a problem. The change was made. The tech was paid. Two weeks later I had to contact the tech because of a leak. I was charged for the second visit. <br />

After calling many places here on Angie's List I was very disappointed in the lack of call backs or if the secretary did answer they would say someone will contact you to set up a time.  Not going to  mention names but under handymen services it was all on the first page, which is hard to believe! <br />

Care and Repair was excellent to work with from estimate to completion. They were not the least expensive bid that we received but we felt confident after meeting with them that we would receive the best quality service and we were not disappointed! They were punctual, completed the job in a timely manner and informed us when they found additional problems during the repair BEFORE completing the project so that we were aware of additional costs. <br />We would definitely recommend them and use them in the future. <br />

Cyril was very professional and detail oriented.  He came when he said he would and kept us updated on the work while we were at work.  He found some more rot after he started and when we were gone and called us as soon as he found the problem to let us know about it and to inform us that the bill would be more and exactly how much more.  We were very pleased with our experience and would not hesitate to call Cyril back to work on any problem we might have in the future. <br />

If you want a contractor who will pay attention to problems/defects from previous repairs (or original construction), bring these to your attention and correct the problem, then Cyril is the guy for you.   <br /> Was the final cost higher than the estimate?  Yes, but only because he discovered problems with the original construction to my attention and provided suggestions to resolve.  When you find that the posts that hold up a deck 20+ feet high are sitting on dirt or a scrap of 2x10 with no concrete support, that's something I want to know and fix.  The final cost was reasonable, given the extra work I authorized Cyril to complete in order to ensure the safety of my family and guest.  Cyril always let me know what he had found, including pictures to document (I wasn't on site) and didn't perform extra work without permission. <br /> I think he did a fabulous job.  We are very pleased with the work and the finished result.   <br /> I will definitely use Cyril again. <br />

They did a good job.  Their service turned out fine. I like the two guys who did the work.  They are very nice.  These two are just absolutely trustworthy.

Shortly after moving into our new house, I began hearing a knocking on the side of the house every morning.  After a few weeks and a bit of freaking out, we finally saw the culprit - a woodpecker had made himself a lovely condo in the trim of our chimney.  The hole was closer to the second floor of the house, but too far from a window for me to reach.  <br /> <br /> I called a contractor who had been referred by our realtor, and after getting a very vague and non-committal "estimate" from him, checked with a second company.  The second company's estimate was very open ended (paint, paint matching and "any additional supplies" were extra and not estimated) and referenced "wood rot" when I specifically told him that it was woodpecker damage.  My third try was with Care and Repair.  <br /> <br /> David called me right away, and was very patient with my concern over the welfare of the bird - he actually researched the best way to re-home a woodpecker!  The estimate I received was for $106 and included all supplies - even paint that matched my house. He was very detailed and thorough in explaining what he was going to do, and even had plans B through G ready should plan A not go the way he wanted. <br /> <br /> The final bill was $135, and the price difference was thoroughly explained - once David was able to get more than a "birds eye" view of the hole, it became apparent that there were actually three holes.  He completely cleaned out all of the bird's "furnishings"  (feathers, twigs, grass, etc) and cleaned out the bits of the wood that had begun to deteriorate, then filled the whole thing with wood epoxy.  The next day, he came back and sanded, primed and painted over the repair.  You can stare at that space all day and never see that it was once the beginnings of a woodpecker apartment complex! <br /> <br /> Care and Repair's bill for this work was comparable to the other two vague and open-ended estimates I received from the other two companies.  They are courteous - you know they're actually listening to you. They're fast and neat (in and out, with no mess left behind) and they're dependable.  If they say they'll be there - they're there.  I would definitely use these guys again - in fact, I have!

Mr. Weather and his assistant completed the job in a timely manner.

Prices are on the steep side but the quality is there.

Cyril is terrific to work with. His workmanship and reliability are excellent, and I've seen a lot of it at other people's homes as well. You can count on him to do a beautiful job at whatever he does.