Carlos Herrera Plumbing

Working with Carlos was so easy. He was willing to come the same day. He is very knowledgeable and helpful when we had any questions. Recommend!

Carlos always goes out of his way to help solve problems. I have used hi. Several times and is always fair with prices and does excellent work. He is trustworthy which goes among way with me. He has always gone the extra mile for me. I would HIGHLY recommend him!!!!

Carlos and his son are the best. We trust them completely. He's talked us out of certain things that aren't urgent so we know he's always got our best interests at heart. Best plumber out there.

Work completed well.

He showed up on time with new water heater requested & all parts needed for installation. I call him for all my plumbing needs. He responds right away in emergencies and always keeps me posted if the job before mine is taking longer than anticipated. He does excellent work.

Carlos arrived on-time. When I had initially inquired about replacing the toilet, he wanted to inspect the toilet first. After removing the toilet, he noticed the O-ring required replacement. Luckily, he had one off-hand. Upon replacing the O-ring and putting the toilet back, the toilet had no leaks. When I offered rags and a trash bag, Carlos took the trouble to wipe everything up. (Of course, I had to sanitize the bathroom after he left.) He even came out on his wife's birthday! He provided a 10% Angie's List discount. I believe his pricing was fair and perhaps more competitive than the "big name" companies out there. I'd definitely recommend him.

Very Well!

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I would recommend them.

He's very trustworthy, and I would recommend him to anyone. He is always on time and very responsive, he always manages to fit me in his schedule.

Mr. Herrera did a very good installation job with the assistance of his son. He also installed a new part in the range hood at no charge.

The work was performed efficiently and accurately.

Estimated the work one day and replaced sewer line the next.

Great! I have used Carlos before and he is always quick and professional. His pricing is also significantly better than other people I've found on Angie's list.

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Carlos was awesome. He responded quickly and happy to work through some scheduling snafu's to reschedule when other jobs were running behind. He did a fantastic job and we highly recommend him.

Since my last review, we hired him to come back and replace our old toilet that kept clogging. Carlos is great. Pleasant, easy to deal with. He was running late, but called to let us know. He was in and out with ease. Def would hire again for any plumbing needs.

We had Carlos install a new copper water line several years ago, and we were pleased and impressed with his work and approach.  So were hired him recently to replace some old galvanized drain and sewer lines.  He, his son, and his crew work together so carefully and knowledgeably, finishing our job quickly and on time. They are very neat, as well, and cleaned up the job site very well when done.  We can hardly tell where the grass was dug up, as they removed and restored it so carefully that all of it has survived.  We rate Carlos' work highly and feel his price is quite fair.  I gave him a "B" for responsiveness, as he is obviously busy.  But he always arrived on time and finished on time once we scheduled the work to begin. 

Carlos came on time to repipe one of the bathrooms in our 4 unit apartment building. He figured out what needed to be done and in one day he completed a fairly complicated job of replacing old galvanized pipes with new copper pipes. Carlos did the work himself with the help of his son. The price was very good, the work was done quickly, Carlos answered all our questions and we're very happy about the experience. Also, he advised us to just keep the old shower faucet as even though it's very old it will last a long time because it's made of brass. I'm sure another plumber would have advised us to change the faucet unnecessarily.

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Carlos is the best.  He will give you a low estimate, the best you will get from anyone. As someone who has been in the business for a long time, he has seen every kind of plumbing problem and knows how to fix it.  He has helped me at my house in Hollywood, and always is punctual and goes out of his way to help me.  I highly recommend! <br />

So this is a strange situation. I had a pretty good experience with Carlos the first time around in 2014 and so when I was looking for a plumber for my 1500 sqft addition, I contacted Carlos for a quote. But he went AWOL after giving me two quotes and met 3-4 times, and stopped returning calls when I was about to hire him. <strong> I'm still at a loss as to what happened and would love to get an explanation from him if he's monitoring this forum. The way he went radio silent was really unprofessional. </strong> <br /> Here's the story:  <br /> In 2014, after interviewing 5-7 plumbers to fix a section of broken mainline, I found Carlos Herrera on Angie's List. He came out quickly, gave an amazing quote compared to the others which were at least twice as much. He communicated well enough (though not perfectly, the texting response could be inconsistent and there's I'd say 5% of issue regarding language since I don't speak Spanish but it's minor). I liked the fact that he and his son do their own work, and he's licensed. They came out, finished the work in two days as he said, did the little things I asked for (covered up crawl space and sealing holes left behind around pipes by the terrible house flipper that sold us the house) and that was that. I was happy about the decision.  <br /> Then in 2015 I was starting my 1500 sqft addition, and Carlos was on top of my list for the rough and finish plumbing. I got a quote from him, and the pricing was again on the lower end. I got a number of other quotes, and the next bid was a couple of thousand dollars more. The quotes came in (all in) in the $18000-$30000 range. (Though I did get a quote of $50k. Crazy. Goes to show the construction industry has no standard...get a lot of pricing, people.) <br /> Anyways, I was leaning strongly towards hiring Carlos, met him a couple of times myself to discuss the quotes. Then Carlos went AWOL for the first time after I asked for references. He said he'll get it to me and then he went radio silent, not returning my emails or calls or text for several weeks. And finally I left a message and said that I'm moving on to someone else if he doesn't contact me. And he finally did. <br /> Ok, it was my fault that I decided to let that slide and never asked him about what happened. Then I decided to hire a GC because this is my first building project and I don't have a construction background. I asked Carlos to come out and meet my GC, before we could move ahead. He did. The three of us discussed everything, and ever discussed the date for the first portion of the job. Then, he went AWOL again. No text, no email, no call. The GC and I called and texted to ask when he'll start and nothing. No response whatsoever. Not even an excuse such as "sorry but I am too busy now" or whatever. <br /> I was left to scramble to find someone else. At the end we did find a good plumber for a similar pricing. But that took time. Though I'm glad that I was forced by Carlos to switch before we started. It could be more trouble if he had left mid way. And <strong>because he went AWOL twice, I wonder what else might have happened, and what else I should have doubted about his work.</strong>  <br /> I'm still open for a reasonable explanation. Perhaps he got too popular and was making too much money, and regretted his original quote to me. Perhaps there's a personal issue. Perhaps he doesn't want to work under a GC. Perhaps he didn't like my GC. Perhaps he doesn't want to work for me any more. No idea. Regardless, I expect him to man up and call me, and say sorry but goodbye. Dumping a client by "ghosting"? Come on. That might be for teenagers breaking up but is a pretty stupid thing to do for a plumber. It's so puzzlingly. Carlos: if you are reading this, why not respond below and tell people your side of the story?. I'm very curious about this strange turn of event.

Carlos gave us a fair and accurate estimate. His son and assistant were on time and did the job quickly. They double checked for leaks afterwards and even cleaned under the sink and the floor. They were very nice and vey professional. <br />