
Carolina Comfort Air Inc
About us
Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 1% | ||
| 4% | ||
| 1% |
Filter reviews by service
"Madison, thank you for the great review! We?re so glad Tommy and Justin provided amazing service and stayed focused despite the busy household. We appreciate your kind words and your trust in Carolina Comfort Air!"
"Sharon, thank you for the 5-star review! We?re glad you had an excellent experience and appreciate you choosing Carolina Comfort Air!"
"Amye, thank you for the wonderful review! We?re so glad Tomas, Jesse, Mr. Ross, and Irepan were able to get everything completed in one day and have you cooling again. We appreciate your kind words and your trust in Carolina Comfort Air!"
"Kristen, thank you for the great review! We?re glad Jesse and his team delivered strong communication, punctuality, and attention to detail. We appreciate your trust in Carolina Comfort Air!"
"Tracey, thank you for the wonderful review! We?re so glad to hear you were pleased with your installation and that Tommy provided efficient, professional service. We truly appreciate your recommendation and your trust in Carolina Comfort Air!"
"Chal, thank you for such a thoughtful and detailed review! We?re thrilled to hear you had an exemplary experience from start to finish. It?s great to know Brooks provided a thorough and insightful assessment, and that Jesse and Garcia delivered the level of professionalism and quality installation we strive for. You?re absolutely right?great equipment deserves an equally great installation, and we?re proud our team delivered a solution tailored to your home. We truly appreciate your recommendation and your trust in Carolina Comfort Air!"
"Sharon, thank you for bringing this to our attention. We are very sorry to hear about your experience and understand how upsetting and stressful this situation must have been?especially given the weather conditions and your expectations for a one-year warranty visit. Safety is always our top priority, and anytime a potential gas concern is identified, our technicians are required to follow strict protocols. That said, we are equally concerned by your feedback regarding communication and professionalism, as this does not reflect our standards or the experience we want any homeowner to have. Our Maintenance Manager has made multiple attempts to reach you and has spoken with you previously to better understand what occurred. We remain open to continuing that conversation and reviewing the invoice from the other company so we can fully evaluate the situation and determine next steps. We truly regret that this experience led to frustration and appreciate you taking the time to share your feedback. Should you be willing to speak further, we would welcome the opportunity to do so and work toward a resolution. ? Carolina Comfort Air Team"
"Thank you so much for the detailed and thoughtful review, Chip! We?re thrilled to hear you had such a positive experience from start to finish. It?s great to know Jose helped design the right solution for your home and that the installation team?Adrian, KJ, Joe, and Aaron?provided professional, courteous service while keeping everything clean and organized. We?re also glad our office team was responsive when you had questions. Your recommendation means a lot to us, and we truly appreciate you trusting Carolina Comfort Air with your HVAC installation!"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Brian and Adam provided excellent service and kept you informed every step of the way during your unit replacement. We truly appreciate your trust in Carolina Comfort Air and are here if you ever need us in the future!"
"Thank you for the fantastic review! We're so glad to hear that your experience—from recommendation to installation—was smooth and positive. Ryan, Dylan, and John will be thrilled to know their professionalism and hard work made such a great impression. We truly appreciate your trust in Carolina Comfort Air and look forward to serving you again in the future!"
"Thank you for your kind words! We're thrilled to hear that our team provided professional and friendly service while ensuring a smooth and efficient installation. We appreciate your recommendation and look forward to serving you again in the future!"
"Thank you for the great feedback! We're so glad to hear Tommy, Justin, and Hassan did a fantastic job and completed everything on time. We appreciate your business and are happy to have met your expectations!"
"Thank you for your kind words and recommendation! We're delighted to hear that Tomas and Michael provided excellent installation and service. We'll be sure to share your feedback with them. If you ever need anything in the future, don't hesitate to reach out. Welcome to the Carolina Comfort Air family!"
"Thank you for sharing your experience! We're thrilled to hear that our team delivered the service you were looking for and exceeded your expectations. Keeping you informed with tracking updates and leaving your yard spotless are just a few ways we aim to make the process seamless. If you need anything in the future, we’re here to help!"
"Thank you so much for sharing your detailed experience! We’re thrilled to hear how satisfied you are with your new Trane system and the service you received from Jordan P., Rodolfo G., and the entire team. We take pride in providing thorough assessments and professional installations, and it’s great to know that our attention to detail, from the ductwork upgrade to the clean finish, made such a positive impact. Your trust in us as your HVAC contractor means the world, and we’re excited that you’ll be joining our maintenance program to keep your system in top shape. If you ever need anything in the future, we’re just a call away. Thanks again for choosing Carolina Comfort Air and for your high recommendation!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.