Carolina Comfort Air Inc logo
Approved
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved

Carolina Comfort Air Inc

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.

Business highlights

Se habla espanol
Emergency services offered
19 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
4%
1
1%

Filter reviews by service

Showing 1-25 of 221 reviews
Karen T.
Jun 2026
5.0
Electric Boiler or Radiator Heating System - Install - For Business
$17,500
The whole process from beginning to end was straightforward, professional, and courteous. Service was prompt and professional and thorough. The technicians communicated all throughout the process. I would absolutely use this company again!

David L.
May 2026
5.0
Central A/C - Install
$8,700
Terry and KaJoen were right on time. House is nice and comfortable today despite 85 degrees outside. Work area was properly cleaned up after project was finished. Very pleased with their work k.

Mildred P.
May 2026
5.0
Central A/C - Install
Did a great job throughout the entire process. I’m very pleased with the job they did.

Frank B.
May 2026
5.0
Heat Pump - Install or Replace
$17,936
The team of Jesse, Chris and DeAndre all did a great job. Whenever I had a question they took the time to answer me. I appreciated their professionalism and with the amount of work needed they were able to finish in two days. They took the time to do the job properly. I would recommend this team to anyone needing a new system.

Paul B.
May 2026
5.0
Ductless Mini-split Heating System - Install or Replace
Great job done by Dylan, Hassan, and Chayton. They protected our home from any dirt or debris. The installation of our mini-split was professionally done and worked perfectly. Dylan answered all my questions before the team packed up. I highly recommend this company and this team.

Diane S.
May 2026
5.0
Heat Pump - Install or Replace
$11,700
Dylan B and Jon H were professional and very respectful while installing our new system. They arrived when expected and cleaned up when they left. The new system is working great.

Madison P.
Apr 2026
5.0
Furnace / Forced Air Heating System Install or Replace
$9,000
Absolutely amazing work hard. I had kids running around still didn?t affect there work thank you so much Tommy and Justin.!
Response from Carolina Comfort Air Inc
"Madison, thank you for the great review! We?re so glad Tommy and Justin provided amazing service and stayed focused despite the busy household. We appreciate your kind words and your trust in Carolina Comfort Air!"

Sharon P.
Mar 2026
5.0
Central A/C - Install
Excellent
Response from Carolina Comfort Air Inc
"Sharon, thank you for the 5-star review! We?re glad you had an excellent experience and appreciate you choosing Carolina Comfort Air!"

Amye H.
Mar 2026
5.0
Heat Pump - Install or Replace
$12,000
Tomas G., Jesse, Mr. Ross, & Irepan saved the day! They came in, removed my old system, installed the new system along with ductwork and had me cooling all in 1 day. They were very professional and a pleasure to work with!!
Response from Carolina Comfort Air Inc
"Amye, thank you for the wonderful review! We?re so glad Tomas, Jesse, Mr. Ross, and Irepan were able to get everything completed in one day and have you cooling again. We appreciate your kind words and your trust in Carolina Comfort Air!"

Kristen T.
Mar 2026
5.0
Furnace / Forced Air Heating System Install or Replace
$20,000
Jesse and his team were incredible. Great communication, showed up on time, worked hard and had attention to detail.
Response from Carolina Comfort Air Inc
"Kristen, thank you for the great review! We?re glad Jesse and his team delivered strong communication, punctuality, and attention to detail. We appreciate your trust in Carolina Comfort Air!"

Tracey S.
Mar 2026
5.0
Central A/C - Install
$20,000
We were super pleased with the crew who installed our new a/c system. Tommy with Carolina Comfort Air, worked efficiently, professionally, and was a really nice guy. We highly recommend Carolina Comfort.
Response from Carolina Comfort Air Inc
"Tracey, thank you for the wonderful review! We?re so glad to hear you were pleased with your installation and that Tommy provided efficient, professional service. We truly appreciate your recommendation and your trust in Carolina Comfort Air!"

Deb B.
Feb 2026
5.0
Yes, I recommend this pro
$6,600
Dylan and Hassan were excellent installers. They both worked hard, quick and thorough. Dylan checked and rechecked everything before they left. Very respectful young men.

Chal V.
Feb 2026
5.0
Central A/C - Install
Carolina Comfort Air gave me exemplary service. They installed a new 2-stage Trane HVAC system with thermostat, upgraded ducts, plenums, and whole-house air filter. They also corrected my previous system’s poorly run furnace exhaust vent, and a badly installed dryer vent line and roof vent. Brooks originally estimated the job, recommending a couple of systems for my decision; his assessment was insightful and superior to those given by several other contractors I’d interviewed. Good equipment is only half the purchase; equally important is the excellence of installation. Jesse and Garcia were exceptionally professional in that work. Other contractors basically wanted to sell me hardware; Carolina Comfort gave me a solution tailored for my situation. I recommend them without reservation.
Response from Carolina Comfort Air Inc
"Chal, thank you for such a thoughtful and detailed review! We?re thrilled to hear you had an exemplary experience from start to finish. It?s great to know Brooks provided a thorough and insightful assessment, and that Jesse and Garcia delivered the level of professionalism and quality installation we strive for. You?re absolutely right?great equipment deserves an equally great installation, and we?re proud our team delivered a solution tailored to your home. We truly appreciate your recommendation and your trust in Carolina Comfort Air!"

Mike J.
Dec 2025
5.0
Yes, I recommend this pro
$13
Tommy and Justin got to our place promptly at the appointed time, were courteous and helpful. They showed me a spot where the last installers had cut my joist and gave me time to fix it. It didn’t slow them down at all as they were gone several hours ahead of schedule

Ashonte W.
Dec 2025
5.0
Yes, I recommend this pro
Dylan B and Jon A Are some of the nicest professional people I have met. I highly recommend Carolina comfort air for your HVAC needs

Sharon L.
Dec 2025
1.0
Furnace / Forced Air Heating System - Repair or Service
This company came to my home for the one year check on my newly built house. They sent someone who was not qualified to do the work. He shut off my gas stating there was a gas leak. He said he could not repair it and I would have to wait till the next day. It was a Friday evening and 36 degrees outside. I called another company who came out within the hour and found the gas valve unwired, set to off, and the input test screw filled with silicon. The new company cleared this out and found there is no leaks. They even cleaned up after the Carolina Comfort. There are 2 regulators which intermittently vent a small amount of gas which is normal. I do not recommend Carolina Comfort to anyone. They do not call their customers back. Their service tech was rude and yelling stating he was not going to jail for manslaughter. Unbelievable experience!
Response from Carolina Comfort Air Inc
"Sharon, thank you for bringing this to our attention. We are very sorry to hear about your experience and understand how upsetting and stressful this situation must have been?especially given the weather conditions and your expectations for a one-year warranty visit. Safety is always our top priority, and anytime a potential gas concern is identified, our technicians are required to follow strict protocols. That said, we are equally concerned by your feedback regarding communication and professionalism, as this does not reflect our standards or the experience we want any homeowner to have. Our Maintenance Manager has made multiple attempts to reach you and has spoken with you previously to better understand what occurred. We remain open to continuing that conversation and reviewing the invoice from the other company so we can fully evaluate the situation and determine next steps. We truly regret that this experience led to frustration and appreciate you taking the time to share your feedback. Should you be willing to speak further, we would welcome the opportunity to do so and work toward a resolution. ? Carolina Comfort Air Team"

Anthony S.
Nov 2025
5.0
Yes, I recommend this pro
Excellent work

Chip C.
Oct 2025
5.0
Central A/C - Install
$19,400
Carolina Comfort Air installed a new HVAC system in my home, including the replacement of all of the original ductwork in the attic.  Consultant Jose was great.  He recommended a split duct system to allows the downstairs and upstairs to operate on separate thermostats.  He was able to schedule the installation in a timely manner.  The installation crew - Adrian, KJ, Joe and Aaron - were courteous, professional, knowledgeable and considerate and did a great job of cleaning up behind themselves at the end of each day.  The office staff were very responsive when I called with questions.  Carolina Comfort Air came highly recommended by a friend, and they did not disappoint.  I am very pleased with the installation and customer service.  I definitely recommend.
Response from Carolina Comfort Air Inc
"Thank you so much for the detailed and thoughtful review, Chip! We?re thrilled to hear you had such a positive experience from start to finish. It?s great to know Jose helped design the right solution for your home and that the installation team?Adrian, KJ, Joe, and Aaron?provided professional, courteous service while keeping everything clean and organized. We?re also glad our office team was responsive when you had questions. Your recommendation means a lot to us, and we truly appreciate you trusting Carolina Comfort Air with your HVAC installation!"

Lindsay G.
May 2025
5.0
Yes, I recommend this pro
Carolina Comfort Air Inc. did an excellent job with the whole unit replacement. Brian and Adam worked diligently and kept me up to date with progress throughout the install. Highly recommend this company!
Response from Carolina Comfort Air Inc
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Brian and Adam provided excellent service and kept you informed every step of the way during your unit replacement. We truly appreciate your trust in Carolina Comfort Air and are here if you ever need us in the future!"

Charles K.
May 2025
5.0
Yes, I recommend this pro
$10,000
Carolina Comfort installed a new HVAC system at our home. They did a great job from the original recommendation on the type of unit- a ducted split system- to a quick scheduling of the work- and lastly installing the system. Ryan, Dylan and John were great- very polite and professional and got the system and fully installed and running within the time frame promised. Would definitely use them again.
Response from Carolina Comfort Air Inc
"Thank you for the fantastic review! We're so glad to hear that your experience—from recommendation to installation—was smooth and positive. Ryan, Dylan, and John will be thrilled to know their professionalism and hard work made such a great impression. We truly appreciate your trust in Carolina Comfort Air and look forward to serving you again in the future!"

KRYSTAL Y.
Feb 2025
5.0
Yes, I recommend this pro
$12,000
Very professional and friendly. Everything was done in a timely manner. They explained all the new equipment and they cleaned up everything when finished. Would absolutely recommend.
Response from Carolina Comfort Air Inc
"Thank you for your kind words! We're thrilled to hear that our team provided professional and friendly service while ensuring a smooth and efficient installation. We appreciate your recommendation and look forward to serving you again in the future!"

Luke E.
Dec 2024
5.0
Yes, I recommend this pro
$18,660
Tommy, Justin, and Hassan did a great job. Everything was done on time and they did a great job.
Response from Carolina Comfort Air Inc
"Thank you for the great feedback! We're so glad to hear Tommy, Justin, and Hassan did a fantastic job and completed everything on time. We appreciate your business and are happy to have met your expectations!"

Mike M.
Nov 2024
5.0
Yes, I recommend this pro
Great job with installing and excellent service. Tomas and Michael were great. Definitely recommend!
Response from Carolina Comfort Air Inc
"Thank you for your kind words and recommendation! We're delighted to hear that Tomas and Michael provided excellent installation and service. We'll be sure to share your feedback with them. If you ever need anything in the future, don't hesitate to reach out. Welcome to the Carolina Comfort Air family!"

Phil S.
Nov 2024
5.0
Yes, I recommend this pro
They were everything we wanted them to be. Great service, Knowledgeable and friendly technicians. Got the job done and did an excellent job cleaning up my yard. They send you a text when they are on their way and the text allows you to track their arrival time. Very Cool!!!
Response from Carolina Comfort Air Inc
"Thank you for sharing your experience! We're thrilled to hear that our team delivered the service you were looking for and exceeded your expectations. Keeping you informed with tracking updates and leaving your yard spotless are just a few ways we aim to make the process seamless. If you need anything in the future, we’re here to help!"

Spencer T.
Aug 2024
5.0
Yes, I recommend this pro
$19,973
TLDR: I’m very satisfied! I was in the market for a new HVAC system, so I started doing my research. I knew I wanted to spend a little more for a quality system, but the contractor installing and servicing it was more important. Someone can have the best system there is but if it’s not installed correctly there’s going to be problems. I got a few quotes from other contractors and all they did was look at my equipment briefly and give me the quote. Jordan P from Carolina Comfort Air came to my home and conducted an extensive calculation of my HVAC requirements that considered so many variables I lost count. He also noted that my duct work had been poorly installed, was the wrong size in certain spots, and would be inadequate for a new system. Jordan spent several hours at my home explaining everything to my wife and I, answering all our questions, and I felt confident this was the contractor for me. Some would consider the system I purchased to be expensive, but I wanted to ensure I was getting quality equipment and it would be properly installed to provide decades of problem-free performance. Plus, they offer a pretty sweet financing program and a stellar warranty. So I pulled the trigger and went with a full Trane system and to have my duct work fixed/upgraded. Jordan quickly had the job scheduled for the beginning of the following week. It was a very smooth process. When Rodolfo G promptly arrived the morning of the job start day, I could tell this was going to be a professional operation. He was very courteous, knowledgeable, and was more than happy to answer all my questions. His assistants Dean T, Brian S, Jeremy F and the electrician Jerry H were equally as professional in their demeanor and job performance. It was very hot both days and even hotter up in the attic, but these men busted their a**** to ensure I got the best service. Rodolfo made it a point to keep me informed on the progress of the install and briefed me before departing each day. Jordan A and Jordan P also stopped by at separate times to check on the progress and were kind enough to answer a few other questions I had. My wife and I were very impressed with how well everything went. Once the team had finished the install, Rodolfo gave me a few final notes on what they had done, showed me how to use my new Trane Smart Thermostats, answered a few more questions and they departed. I’m definitely a stickler for detail so I climbed up in the attic to see how it compared to what was up there before. I was blown away! The level of detail and quality of work was night and day better compared to the old system. The Trane air handler looks perfectly installed, all the way down to tape-labels to identify what each wire does, and the duct work was definitely overhauled and upgraded. Even my wife, who doesn’t know anything about HVAC stuff, said “WOW that looks awesome!” when she poked her head up there. And to top it off, the whole area was very clean. No leftover parts or trash from the previous system or from the installation of the new system. I could tell they took care in cleaning up after they were finished. Most folks who have had HVAC work done and actually look in their attic afterwards know this is uncommon. The outside heat pump unit was also professionally installed. Rodolfo replaced the old pad that the unit sits on and took the time to level-out the ground underneath to ensure everything was flat. The wiring and coolant piping installation looks very professional too and I can tell Rodolfo is a true master of his craft. Overall this was a very pleasurable experience. The whole team made everything very easy. I’m very happy with Carolina Comfort Air as a contractor and the quality of products and services they provide. I will be signing up for their maintenance program to ensure my equipment stays in good working order and provides me with many years of worry-free cooling and heating. I highly recommend this company to anyone in the market for HVAC services.
Response from Carolina Comfort Air Inc
"Thank you so much for sharing your detailed experience! We’re thrilled to hear how satisfied you are with your new Trane system and the service you received from Jordan P., Rodolfo G., and the entire team. We take pride in providing thorough assessments and professional installations, and it’s great to know that our attention to detail, from the ductwork upgrade to the clean finish, made such a positive impact. Your trust in us as your HVAC contractor means the world, and we’re excited that you’ll be joining our maintenance program to keep your system in top shape. If you ever need anything in the future, we’re just a call away. Thanks again for choosing Carolina Comfort Air and for your high recommendation!"
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Showing 1-25 of 221

Licensing

State Contractor License Requirements

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FAQ

Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.

Carolina Comfort Air Inc accepts the following forms of payment: CreditCard

Yes, Carolina Comfort Air Inc offers free project estimates.

No, Carolina Comfort Air Inc does not offer eco-friendly accreditations.

Yes, Carolina Comfort Air Inc offers emergency services.

No, Carolina Comfort Air Inc does not offer warranties.