Castle Plumbing Services

We had the bathtub snaked and that was a bit pricey, about $100+. Then we were told we needed the diverter stem replaced but the part wouldn't be in for about a week. Once it was in, we were supposed to receive a call to have him come back out and replace it. So we went over a week without being able to use our tub, shower only, due to the stem needing replacement. We never heard anything back and we reached out to him to be told he was still waiting for the stem. A call would have been nice to update us on the status instead of us having to follow up and wonder what the status was. When he came back out, the problem still wasn't fixed. The faucet continued to leak while the shower ran (just not as much as before) with dribbling. If this piece was really changed, how could the faucet still leak? We had a family friend come out to change the shower knobs, etc. and only then did our faucet stop leaking while the shower ran. We should have had the "friend" come out in the first place and saved ourselves $300 and the headache. And the sales tax was charged at 7%? This is Pa, it should be 6% sales tax charged.

he did a great job would hire him again

J not only answered my call right away, he said he'd be over in an hour, and he was! Since it was a holiday he had to head out to Lowe's to get some parts, and a few hours later, we had a new sink installed. We made it to our afternoon barbecue!

Smooth, timely and with great customer service!

It went well. They were on time. My wife was actually here when it was done, but she was very happy with it. They communicated well with what needed to be done. This was the first time I used them.

INCREDIBLE!! We ended up needing to replace all the piping leading into the bathroom due to corrosion had completely sealed off the waterway. All pipes in bath replaced along with diverters/mixers/fixtures. I also waited about 2 weeks to see how the work would hold up before doing the write-up. We then had him come back - replaced/installed a new toilet; replaced water pressure valve on main; disconnected an old electric hot water heater; and an overall inspection of our household plumbing. J. takes pride in his work, not something you normally see nowadays (and he cleans up after himself). His congenial, down-to-earth attitude was a refreshing difference from other professionals we have employed in the past. I cannot recommend him enough. We have already talked with him to come back out and fix/replace our 3 outdoor faucets that have been leaking for about 15 years. I wholeheartedly recommend Castle Plumbing Services without reservation. Cost of service provided below includes ALL the work listed above, parts, labor, and taxes.

Wonderfully

Very professional. Took about 2 hours. Any question I asked, was answered satisfactorily. Because I purchased the faucet, it wasn't warranted, but I did my research and felt that faucet I purchased had an excellent reputation, was well manufactured, and had it's own warranty and guarantee.

Great service, very professional plumber.

It went well

These guys were fast professional and courteous!

Excellent service! Knowledgeable professionals and they even included a plumbing inspection of the whole house at no extra cost.

Excellent!

It went well. Jay was on time, proactive, and courteous. He was also very knowledgable. <br /> <br />Do expect the job done correctly. <br /> <br />Don't expect to pay with a credit card.