CCR LLC.

THIS GUY IS A CROOK! met with Tom d’andrea, was knowledgeable and courteous. researched his license and whatever I was able to find as far as reviews. while there was not much information available, everything i was able to find was a glowing review. A search with the bureau of consumer protection at the office of the attorney general also returned a clean report. My search at the better business bureau also showed an A+ rating. bas on the foregoing I gave him a substantial deposit which he told me was required for him to procure needed supplies and commit to the job. After several hours passed and he had not returned to my home with the materials he stopped responding to my texts and voicemail boxes on both phone numbers provided were full and not accepting messages

It is not going well. We signed an agreement with CCR LLC in July 2021 to replace (1) basement horizontal window (opening side to side) and add one new horizontal window in the basement bedroom. Windows were ordered incorrectly which means they came in as vertical vs horizontal opening. We discussed with CCR LLC and decided to use 1 of the vertical windows in the bedroom and add a second vertical window next to it and still have the horizontal window replaced. Two windows were installed in the bedroom (one correct and one incorrect) in late October 2021. CCR LLC indicated they had ordered the two correct windows in November 2021. In December 2021, we were notified that the flooring had arrived; CCR delivered the flooring to our home. Since then we have sent several unanswered texts, but in late April 2022 we received a return text from CCR LLC indicating the flooring would be installed on Saturday May 7th so we drove 3 1/2 hrs to the property (2nd home) to meet CCR LLC who never showed up, never answered our calls and never responded to our texts. The week of May 11 we continued to call and text with no response so I drove to Home Depot to discuss the window situation with them directly. Home Depot had no record of the windows being ordered; they provided copies of the original order and provided me a quote for a new order (including a full refund for the incorrect window that is currently “installed” in our basement bedroom). We shared this information (by text) with CCR LLC, including a photo copy of both the original Home Depot order and the new quote. With still no response, we texted CCR to let them know if we did not hear from them by 5pm on Friday, May 13 we would contact Angi and other agencies to move toward a resolution. On Monday, May 16 we received a text from CCR stating they could install the flooring “this weekend” (Saturday, May 21). We replied that May 20-21 would be fine to install the floors and asked CCR to review the quote from Home Depot to make sure the specifications are correct and then order the correct (2) windows today (windows will take 30 days to arrive). The windows that were partially installed are leaking water when it rains, coming through the wall into the bedroom. We have paid CCR for a majority of the original quote with the majority of the work not being completed. Our goal is 1) to have timely communications with CCR; 2) installation of the flooring, repair of the window leak, ordering of new windows by Saturday May 21; and 3) installation of the two remaining windows, finish concrete / stucco on exterior of house around window, and installation of window trim inside and outside by June 30 (or within 2 weeks of window arrival at Home Depot). Please let us know how Angi can assist with having this contractor complete the work included in our agreement.

Custom Creations Remodeling, LLC is an ethical, honest company which provided us with the highest quality work (complete bathroom remodel) at a fair price and completed on schedule. We highly recommend.

They did a great job. They were professional and cleaned up before they left every time. They were professional and courteous and we would highly recommend them.

They were really quick, everything went really well and they were easy to deal with

They did a great job.

Outstanding, very pleased with their work.

I would hire them again!