
CertaPro Painters® of Huntington
About us
We are experts at residential and commercial painting interior & exterior, deck refinishing, fence cleaning and staining, garage and basement epoxy floor coatings, and wallpaper removal. Additional phone - (800) 462-3782. Additional DBA - CertaPro Painters Ltd. EzPay-Paint now pay later finance option
Business highlights
Services we offer
Residential and commercial painting interior & exterior, deck refinishing, fence cleaning and staining, garage and basement epoxy floor coatings, wallpaper removal, null
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 3% |
"[Member Name Removed] was provided an excellent quality job, we honored severely discounted winter pricing during peak season, and we accommodated a custom schedule request involving weekends. We also ended up painting several areas of the house including a mantel and stairway at no cost, which I agreed to do. In addition to this extra work at no cost, my painters informed me that [Member Name Removed] had them also remove a television wall outlet and patch the hole with new drywall. Additionally, he had them remove a phone jack and plug the hole, as well as several security devices on windows and doors while patching the drywall underneath. None of this was agreed upon initially, it was not run by me, and no compensation was provided for this work. The current complaint is that we owe the customer additional free work under a warranty claim, most notably on areas we never charged for to begin with, including the aforementioned mantel and staircase. The mantel claim was also in reference to a chip down to bare wood, which does not happen in a re-coating situation without outside impact. We always honor requests from our customers, return to homes as needed, and go above and beyond where we can. However, there is no valid warranty claim here, and a limit on how much we will do for free. Despite my strong disagreement on the claim, I have offered the customer in the range of 5-10% refund on the job, with a value of $100-200, in order to resolve the complaint. He suggested all matters can be addressed within a couple hours of labor, so this refund is more than a fair compromise for [Member Name Removed] to move forward with another painter. As of the time of this response, the customer has not accepted the offer. John Paulik Franchise Owner, CertaPro Painters of Huntington, NY"
"Thank you [Member Name Removed]. I always enjoy the opportunity to paint both the home's exterior along with interior areas. Pleasure working with you. John Paulik Franchise Owner, CertaPro Painters of Huntington, NY"
"Glad we could help! John R Paulik, Owner, CertaPro Painters of Huntington NY"
"Thank you. Good luck in your new home! John R Paulik, Owner, CertaPro Painter of Huntington, NY"
"Thanks [Member Name Removed]! I'm confident this work will add lots of value to your resale. Good luck! John R Paulik, Owner, CertaPro Painters of Huntington, NY"
"Thanks, it was a pleasure working with you both. Best of luck with your new home! John R Paulik, Owner, CertaPro Painters of Huntington, NY"
"Thank you for all the kind words! We enjoyed the project as well. John R Paulik, Owner, CertaPro Painters of Huntington"
Licensing
State Contractor License Requirements
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