Chimney Professionals and Masonry Experts

We used their services for a chimney/fireplace inspection for a home we are considering to purchase. We worked with Ted Parker. He was on time, efficient, professional, friendly and most importantly very honest with his assessment. The value we received for our money is amazing. We highly recommend their services and look forward to their continued success.

Always get a second estimate and be wary of discount language for same day service. I believe I was overcharged to reseal the top liners of my chimney (several hundred dollars and was unable to recoup the overcharges from the company). If I had got a second estimate before work was done I would have saved a lot of money. The Chimney Pro & Masonry Experts employee I worked with (Kendrick) was very nice and had told me if I had services done that day instead of having someone come back to do the work, I would get a significant discount. He may legitimately have been giving me a discount based on The Chimney Pro & Masonry Experts pricing of services, but upon further research this company overcharged for this service provided. I had a second company review the service with their estimate after the fact (with no knowledge of The Chimney Pro & Masonry Experts price it was more than $600 dollars less estimated for the work done to reseal the top liners). My partner and I did reach out to the company about partial reimbursement and then to the BBB. The Chimney Pro & Masonry Experts did not reimburse and did not justify their pricing, they just stated that I had signed off on the work so they would not partially reimburse for service costs. The BBB was unable to assist further as dissatisfaction with The Chimney Pro & Masonry Experts pricing falls out of their scope of services. I am in no way stating that Kendrick did not do a good job, that he was unfriendly (he was very nice), or that the services provided were not quality work. I actually rated him high for his interaction (a rating for my experience with him and not for the company to clarify). I am suggesting to do your research with a second estimate in lieu of same day service discount offerings, review Chimney Pro's profile on bbb.org and make sure you get the cost of services provided lined out (materials, labor, etc.). I hope this helps to save some folks some money and the company to reevaluate some of their pricing standards.

Excellent, they were on schedule and did an excellent job. One of the best contractors I have every work with over last 40 years as a home owner.

Representative was very helpful in providing advice and answering questions. Above all I believe he was honest; did not try to convince me to have an unnecessary service performed.

See above.

The whole process went great. Ted, the owner came out to do the service and he was very nice and made sure to cover all areas that might be effected by the cleaning.

Professional and friendly. They did a great job.

Ted was great professional and reliable I am completely satisfied with there work on my home and will be using them for sure again.

Great they showed on time my chimney looks great I'm very happy and satisfied with there work I will be using them again if any other masonry problems arise.

Great they showed on time my chimney looks great I'm very happy and satisfied with there work I will be using them again if any other masonry problems arise.

Very happy with all services provided. The company was clean and on time. I am very pleased with how my chimney looks.

They were very easy to work with they did arrive about 10 minutes late but other than that they did a wonderful job and I will be using them again.

Cleaned fireplace and ash dump out was friendly on time and good value I will be using them in the future .

I contracted Chimney Professionals in to install Stone veneers on my chimney. I love it they did a wonderful job and left no mess. They were very fairly priced compared to all the other estimates I had. I would definitely use them again on future projects. I also had my chimney cleaned when they finished with the stone work once again they were clean and did a great job.

The company was very clean professional and on time to perform repairs I'm very satisfied with the work.

<p>It was a great experience they were on time and clean. I didn't have to worry about my white carpets because they wore booties to cover them and it took about 1 1/2 hours after the cleanings they then went over a detailed report with me on my chimneys about the condition. </p>

They arrived two weeks prior with an estimate. I called them back the following week and scheduled them to do the work. They came and tuckpointed my building and repaired all blocks. They were on time friendly and the job was done in a timely manner. I would recommend them to anyone else.