CJ's Appliance Repair INC

"I do appreciate you taking the time to write the review sir. I almost got all 5 stars from you. The cost of the repair was unavoidable, $120.00 was labor, which is standard for a Samsung or LG front load style unit due to how they are designed and must be taken apart. Additionally, I would have normally charged the increased rate of $150.00 labor because the machine is stacked on top of the washer. You were kind enough to be willing to assist my tech in unstacking the machine if it needed to be, which is why I discounted to $120.00. I must also add that the part needed for your repair retails at $147.00, which I was able to discount to $120.00. In short, cost of repairing a more basic unit would of been significantly less. $65.00 - $85.00 labor in most cases along with a less expensive retail cost on the heating element.......Maybe around $85.00 retail, which I would of discounted as much as I could. I am saddened that I missed that 5 star mark, If I ever get another call from you.....I'll be sure to make as much more of attempt as possible on costs. :) Retail cost of your unit is around $900.00 or so.....A $500.00 whirlpool or GE would of been repaired for maybe $150.00."

"Thank you lots, it is my goal in business to exceed what the average customer would normally expect from a repair technician. It's an Extremely good feeling to know my efforts haven't gone unnoticed. ?"

"I really appreciate you taking the time to complete the review.......These are exactly the responses I strive and work so hard for. I make sure ALL my customers are satisfied to my best ability.....However, it is difficult to get most customers to take time out to perform a review.......Unless its a dis-satisfied experience, then they will write a hundred. Lol. I wouldn't know personally, But I am a customer myself with other companies and that is exactly how I am. I see , per my notes on your two appliances, It seems like you are just going to replace both.......If you need assistance with the cook-top installation, I can apply most of what you have given as a diagnosis fee, to install the [Member Information Removed]. Call me if so. Thanks."

"Thank you for the great review. We are so glad we could provide an experience worthy of such high praise. We are overjoyed that we were able to give your appliance the care and attention it needed. Don't hesitate to give us a call should you need our services again."

"Thank you for that sir, We work hard and strive for just that response. :) Please don't hesitate to give us a call if you have any other appliance needs."

"Thank you for the great review. We are happy that we could be of assistance to take care of your appliance needs. Please don't hesitate to give us a call if you have any further appliance issues."

"Thank you for the great review. We are so glad we could get your appliance back on its feet. We look forward to servicing all your appliance repair needs."

"Thank you for the great review. We are so glad we were able to get your appliance fixed for you in such a quick manner. We look forward to servicing all your appliance needs."

"Thanks for the great review! We are so glad you had a great experience with us. We look forward to helping with all your appliance repair needs!"

"Thanks for the great review! We really appreciate it and it was a pleasure to service your appliance needs. Please don't hesitate to give us a call in the future if you have other appliance needs."