Clawson's Flooring

Epic fail: He used hand snippers instead of a miter saw; EVERY corner was GROSSLY mismatched and/or pieced together. I am disappointed I cannot upload pictures of his work; it would be clear he is not skilled enough to do this work. On the day of the installation, before he started, I was clear with him that every corner had to be mitered which may include having to use an oscillating saw to cut existing vertical trim and to ask if there were any questions as some of the corners were tricky; he didn’t ask and this was also not done correctly. I had purchased underlayment for him to install; he stapled instead of using tape (recommended by the manufacturer) to install the underlayment. Additionally, it was not cut even though the material is well marked with grid lines. He told me he offsets the second and subsequent rows of planking by six inches; I told him I wanted a random offset but he installed it his way, not mine. We had quarter round left from the previous installation and had to purchase additional strips which was not an exact color match; after asking him to be aware of this difference he still butted up the two different colored trim next to each other. When having to use two pieces of quarter round on a longer wall, he butted the two ends with a square cut instead of at a 45 angle. When installing the four transition strips, he did not use the base channel piece, he just used liquid nails which, over time, would fail. One of the LVP planks at our back door is cracked on the edge. He did not complete the trim on most of the walls/closets. He did not reinstall our dryer correctly after moving it to install the flooring. I asked him not to cut open one box (I asked him to open the end instead of slicing down the entire side) so it could be used for storing any leftover planking; he couldn’t even do that right. After numerous text conversations, he has not answered my questions directly and he has not returned to fix the problems nor to give me a receipt for the amount I paid him which I need for the insurance claim; I had to upload a picture of the canceled check from my bank and found he had whited out the notation on the memo line, a shady thing to do. I am curious to the core as to how anyone could announce that the job was finished with the poor quality of work that was done. This young man needs to do two things before contracting with another client. He needs to purchase a miter saw and take time to gain experience by working with a seasoning installer.

Jakob Clawson is a very polite, professional young man who knew what he was doing and wasted no time doing it. He was very responsive to my texts while we were setting up the appointment. His fee was reasonable. I will hire him again should the need arise.

Amazing job!

Jakob is an absolute dear! I needed the floors done in my kitchen and he got it done quickly for me. He’s a fair price, and his work is good. Would recommend to anyone who wants a friendly contractor who knows what they’re doing!