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Cleaning Contractors
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Maid Service,
About us
Cleaning Contractors, formerly Crystal Dove Cleaning. Professional cleaning at reasonable, competitive rates. We cater to all your cleaning needs. We are leaders in the industry. Customer Satisfaction Is Our Guarantee! Free Estimates. Specializing in private residential cleaning, vacation rental turnover cleaning, office cleaning, move-out cleaning, post-construction final detailed cleaning, deep cleanings, double scrubs, plus more. We Do It Your Way! Cleaning Contractors' Services are simple and flexible. We design packages based on your preferences, desired frequency, and budget. No contracts. No hassle. We are a family-owned business and a woman-certified business. We have been in business here on the Central Coast for 23 years. We have an active state contractor's license and are fully bonded and insured with workers comp, general liability, and commercial auto insurance policies. We carry eco-friendly products and stronger products when we need to get into deep double scrub cleanings.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Handyman, House, Move-out cleanings, Rental, Vacation Rental turnover cleanings, Window Washing, and Maintenance Services, and Office Cleaning, and Post-Construction cleaning. We also offer organizing services.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.2129 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 28% | ||
| 13% | ||
| 5% | ||
| 4% |
Showing 1-25 of 129 reviews
GLORIA F.
Apr 2023
Pam and her staff do a great cleaning job at my house. They are always dependable and keep a perfect schedule and are very accommodating. My reviews from my guest always say “sparking clean”.
Kris A.
Apr 2023
Very reliable, professional service that we have trusted for over 10 years. We always use Crystal Dove .
Debbie G.
Apr 2023
I have used this cleaning company since March 2019 and I have been completely satisfy with each cleaning. I do plan on continuing to us then.
Response from Cleaning Contractors
"Thank you! We appreciate you and your continued business."
Georgia L.
Mar 2023
Excellent! Very easy to work with! I highly recommend.
Response from Cleaning Contractors
"Thank you! We always appreciate your business and loyalty."
Claudia F.
Mar 2023
Jesse had done a marvelous job. He knows what linens to use, soaps, cups, trash and placing used linens. He has helped me sort old linens, giving me suggestions for upkeep and products. He is a great asset and so knowledgeable as to what is necessary to maintain a class inn.
Response from Cleaning Contractors
"Thank you!!! We appreciate your business!"
Debbie W.
Mar 2023
Pam and her team provided excellent service, were always on time and I could always count on their professional service to keep my rental in clean beautiful condition.
Response from Cleaning Contractors
"Thanks [Member Name Removed]!"
James V.
Jan 2018
Cleaners were late and smelled of cigarette smoke - cloths, and breath. Cleaners did not come prepared. Nothing to dust blinds with. When provided with swifters many window blinds were dusted on one side only. Cleaners did not bring vacuum . When provided with vacuum only vacuumed something they could see and not all carpeted areas. Non-carpeted floors were cleaned pretty much in the same non through manner. never touched oven or refrigerator.
Response from Cleaning Contractors
"On behalf of my staff I sincerely apologize! This is the first I heard of them coming smelling of smoke or not having the proper supplies and equipment to clean. I wish you would have called me right away and I would have handled it right then. If there's a problem with my staff I can't fix it unless I know about it. I will offer you a 50% discount on your next cleaning to make up for their unprofessionalism. As a business owner I don't like to hear these types of reviews about my staff, but it is absolutley necessary for me to hear in order to know when and where to make changes so thatk you."
Kristin B.
Dec 2017
Ladies worked hard, very pleasant. Nice results!
Response from Cleaning Contractors
"Thank you for your feedback. It was a pleasure serving you. Please call us again for future cleaning needs"
Craig J.
Oct 2017
I hired Crystal Dove for a one-time cleaning and to see if their service was something I would want ongoing. At the promotional rate, I felt this was a pretty good value; however, I wasn't quite impressed enough with the overall experience to retain their services on the regular. I would give them a strong B on the cleaning quality in relation to the price. There a few things they missed - which is ok considering the price - but there were a few things they did which were unexpected and unwanted. For example, one of the housekeepers watered my son's Venus Flytrap with tap water and killed it - unintentionally, of course. My only gripe was due to a lack of professionalism as it pertained to the actual cleaning appointment. I understand that things can come up, but as this was my first impression, I was somewhat put off by their effort to reschedule me last-minute and then arriving late when it came time for the cleaning (by about 30+ minutes). All in all, I would recommend them and I think that their cleaning promotion was a good value.
Diane L.
Sep 2017
We responded to an offer to do 4 hours of deep cleaning for a bargain price. Two cleaners arrived at the appointed time. One took on our master bathroom and the other went to work in the kitchen. They each worked very hard, but at the end of the two hours both rooms were half cleaned. You could see where they had stopped working in each room. They offered to come back to finish the job at their normal hourly rate! At that point we knew we had been had. If they had worked together on one room, they could have finished the job. And, based on the quality of what they did finish, we might have hired them in the future. However, with two unfinished rooms, we felt we were being manipulated into additional costly work and left with two unexceptable rooms! As a result, we do not give them a recommendation.
Response from Cleaning Contractors
"Thank you for your feedback. As a business owner I do not like to hear negative feedback BUT it is absolutely necessary in order for me to know where and when to make changes. I want to let you know that this is the first I heard about them offering to come back at normal hourly rates. THEY SHOULD NEVER DO THAT and I will discuss this with the two workers I sent to clean for you. I also want to let you know that my services are always 100% guaranteed meaning if a clients calls me within 24 hours or less from the time the initial job was done I will send someone back in to take care of anything that was not complete or not done up to my standards or my clients standards at no additional cost. On behalf of my staff I do apologize and I'd like to make it up to you by sending you a gift certificate for a FREE cleaning in the future. I will drop one in the mail to you this morning."
Marilyn H.
Aug 2017
Advertised 1 person for 6 hours or 2 for 3 hours. 4 people showed up and said they would be here for 1 hour. My son who was visiting told them their math was wrong and they needed to stay 1 1/2hours. The person in charge said you can get a credit from the company. I told her I just wanted my house cleaned as I was having 15 people for dinner that night. They ended up stating 1 hour and 40 minutes because that was how long it took. The 4 people were very organized and each had a specific job to do.
Response from Cleaning Contractors
"Your son was absolutely correct. If there was four workers they should have stayed 1.5 hours. On behalf of my staff I apologize. I will have to speak to them because this is the first I have heard about this. It looks like we owe you an additional 2 hours of cleaning. Please call me to set that up if you would like. 805-459-8468"
Susan P.
Jun 2017
Everything was fine - just didn't give me "wow my house looks so clean" feeling when they finished.
Jeff G.
Jun 2017
Amazing, Jeremy and Lisa came to help and just did a beautiful job, work hard and were really nice. Crystal Dove responded right away to book the appointment and was very professional to work with. I love this company!
Response from Cleaning Contractors
"Thank you for your feedback. We value you business and we value your feedback."
Tom H.
Mar 2017
Outstanding. On time and Very professional.
Response from Cleaning Contractors
"Thank you for the feedback. On behalf of myself and my staff it was a pleasure serving you. Please call us again."
Clare S.
Feb 2017
Very well. I couldn't ask for more. The husband/ wife team worked well together, were efficient, friendly and knowledgable about cleaning supplies . I would like to use them again.
Response from Cleaning Contractors
"Thank you for you feedback. I appreciate your business and positive review. Please call me when you would like to schedule again. 805-459-8468"
Richard S.
Jan 2017
As soon as we identified the task Lisa and Jeremy attacked the task. They were very proficient at what they were doing with no delay. We would definitely request their servces if neede.
Becky G.
Jan 2017
Perfectly!
RANDEE M.
Jan 2017
OK. I think they could have done a better job vacuuming.
Becky G.
Jan 2017
Fantastic!
Richard F.
Jan 2017
They never contacted me nor did they return my call, even though I prepaid for the work.
Response from Cleaning Contractors
"Good Morning, Please except my apology for the lack of response from my staff. I personally was out of State on a family emergency the first two weeks in January. Please call or email me again and I will personally make sure you get on our schedule. On behalf of my staff I apologize."
Valerie M.
Nov 2016
Overall, good cleaning. Fridge & stove were not cleaned out, though.
Response from Cleaning Contractors
"Thank you for your feedback. My apology for the workers not cleaning stove and fridge. Generally if my workers have missed something and my clients call me within 24 hours of the service I will send the workers back to fix what they missed. I'm sorry we did not connect after so I could have sent them back to clean the stove and fridge."
Teri J.
Sep 2016
unknown
Response from Cleaning Contractors
"Yes, a walk thru is always good at first. Otherwise if there is not enough time to get the entire list complete you always have the option of purchasing extra time while the workers are already cleaning or call me directly to schedule an additional cleaning to get everything completed."
Deborah C.
Jul 2016
unknown
Response from Cleaning Contractors
"My apology on behalf of my [Member Information Removed]. I have been out of the area on a project...I'm a licensed contractor as well as the business owner...and this is the first I heard of this. As a business owner I do not like to hear negative feedback but it is necessary in [Member Information Removed] to know where to make changes. For future, if you opt to call us again I will give you a $50 discount on whatever services you [Member Information Removed] and I will personally make sure you are properly scheduled in a timely manner and no one will [Member Information Removed] show up on any day other than your scheduled day and you will not get [Member Information Removed]. Again please except my apology on behalf of my [Member Information Removed]."
June W.
Jul 2016
unknown
Response from Cleaning Contractors
"It was a pleasure serving you. Please call us again."
Jeff G.
May 2016
unknown
Response from Cleaning Contractors
"It was [Member Information Removed] pleasure serving you. Please call us again."
Licensing
State Contractor License Requirements
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FAQ
Cleaning Contractors is currently rated 4.2 overall out of 5.
Cleaning Contractors accepts the following forms of payment: CreditCard
Yes, Cleaning Contractors offers free project estimates.
No, Cleaning Contractors does not offer eco-friendly accreditations.
Yes, Cleaning Contractors offers emergency services.
No, Cleaning Contractors does not offer warranties.