CMP Home Remodeling

He removed, disposed and replaced 6 concrete 9'6" x 9' driveway sections.  He and his crew did a good job. No problems. <br />

They were in and out in one day as stated. Enough workers were here to make sure the work was done. It looks good, but needs to cure. <br />

unknown

<p>This company dug up my asphalt driveway and laid down a cement driveway on 11/3/14.  I questioned if the weather was ok to lay the driveway and he said, no problem.  I asked why he wasn't using rebar, and he advised that it wasn't needed as there were fibers in the cement.   I did not drive or walk on the driveway for more than 2 weeks -- longer than Brian said I needed to stay off of it. <br /> <br /><br /> <br /> In early February I noticed disturbing and sizable cracks in the driveway -- I have pictures to show if interested<br /> <br /> I called the Brian Fahy's cell on 2/12/15 and he advised he would come by, check it out and give me a call.  I did<br /> <br /> not get a call.    I followed up with him on 3/10/15 and again he advised he would check it out and contact me. </p> <p>After a few more attempts at contact, around 4/15 Brian came unannounced to the house and my wife showed him -- the multiple cracks.  I heard nothing from Brian so emailed him again on 4/22 and advised how he would rectify the problem.  His response is below:</p> <p><br /> <br />"<em>Michael, do you have any suggestions?  The process hasn't changed in concrete.  </em><em>You are the only customer from last season that has had this problem.  I have only used the concrete from Mershon on a handful of jobs besides the one at your property.  We<br /> <br />installed control joints upon installation. And from what I remember didn't have any problems upon installation"</em>.<br /> <br /></p> <p>My reply was:</p> <p><em>Cracks started appearing less than two months after you laid the driveway.  New cracks seem to appear almost weekly.  At this point I have no confidence that the driveway will last.  I may be the only customer that had the problem last year, but I followed all instructions while the cement cured  and have not put anything on the driveway but standard sized cars.  I am not familiar with the requirements for control joint spacing, but assume as the professional you do and that they were appropriately spaced.  So if the installation was done correctly it appears that your cement supplier (Mershon) may have provided you with faulty cement.<br /> <br /><br /> <br />As a customer I am not satisfied, and I think you would feel the same way if you had paid almost $4,000 to have a job done.  I am doubtful there is any solution for the problem other than to have the faulty cement removed and a new driveway laid ? so that is my suggestion.  Perhaps you can have Mershon come out and see the results  and try to recoup some of your expenses from them.  I first brought this to your attention in early February and I would like to get this resolved before you get too busy with new jobs.</em></p> <p><br /></p> <p>After weeks of no action Mershon came out to see the driveway and advised there was nothing wrong with the cement -- they advised since the cracks crossed the control joints the problem was the control joints were not deep enough and should have had expansion material between the segments..</p> <p>On 5/22 I sent the following note:</p> <p><em>Mr. Fahy, </em></p> <em>As you know, in early February, the driveway you laid for me in November developed multiple cracks that cross control joints and consequently, I am a very dissatisfied customer.    Earlier this week you said you would only remove the cement -- nothing else -- which came as a big surprise to me as that was not my understanding.  I thought you had intended to stand by your work and your word.   Then in a separate e-mail you indicated that you needed to get the cement tested.   On Wednesday, 5/20/15 a representative from the cement company, Mershon, was out to inspect the driveway.   He indicated there was nothing wrong with the cement and suggested that the control joints were not deep enough and should have had some type of expansion material between the cement segments.</em> <em><br /> <br /></em> <em>Can you please clarify your intentions so I can determine my next course of action.  Obviously -- obviously I am not interested in you just removing the cracked driveway.</em>   <br /> <br /> Mr Fahy's response on 5/26: <em>"I don't think anything has to be removed. I have done plenty of work without the incorporation of expansion at the top or end of the driveway as Mershon mentioned.  I will come cut the joints deeper if that's part of what you would like."</em> <p><br /></p> <p>My response on 5/31 and then resent on 6/19</p> <em>You state "I will come cut the joints deeper if that's part of what you would like".   What I want is a driveway that I paid for -- that I expected to last many years.  </em> <em>But, in answer to  your question about deeper control joints, have you ever cut deeper control joints in an existing driveway before and what is the standard depth for control joints?   If you have done this before, can you give me the address of the property so I can go look at the job.  I am concerned about what it would look like -- I don't want to go from bad to worse.  I am also concerned that they may not solve the problem and it will do nothing for the existing cracks.</em> <em></em> <em>The representative from Mershon mentioned there is a way to repair the cracks -- drilling them out a bit and then putting an epoxy on them that matches the cement.   I believe my wife said that you had mentioned something like that the one time you came out to see the problem.  Have you ever used that technique before?   If so, again, can you give me the address so I can see what it looks like. </em> <em>I first told you about the problem in early February -- it is now June -- how about if we set up an appointment and you come here to discuss the problem and its rectification face to face?   If you like and are willing I can give  you a call to set up a time that works for both of us.</em> <em><br /> <br /></em> Mr Fahy has not contacted me again at this point I have to live with a cracked driveway which just gets worse.  I doubt it, but maybe this review will get some action, but at the very least I am hopeful that it may help others.  Ask Mr Fahy about his 30 day warranty.   Really 30 days -- the cement isn't even cured by then.   Make sure you get everything in writing!.  If Brian says, "don't worry",  be careful!  The price was good -- but that's about it.  A poor company to do business with based on my experience to date!  <br /> <br /> <p><em><br /> <br /></em></p> <p><em><br /> <br /></em></p> <p><br /></p> <br />

unknown

Though it was tough to reach each other at the first contact, Brian was the one who really came through in the end and made our patio a beautiful space with before and after pictures to share during their work and the team was professional and crazy efficient. Really have appreciated everything.

I purchased the $49 3D Image Sketch for a Kitchen renovation.  I gave CMP many dates to choose from, but it took about 2 weeks for a contractor to come to my home because they kept telling me they were swamped with other work. When the contractor finally came to my house on 7/14, he seemed nice and knowledgeable. Said he would send me a few different sketches with kitchen renovation designs, and that I should have them in a week. Today marks 2 weeks since his home visit, and I still hadn't heard anything so I reached out to him today. He told me his computer hard drive crashed and he's not sure when he can get it up and running. He also said "You can go with another contractor if you want." I prepaid for these 3D sketches, and he is basically implying that he can't get the job done. Also, he offered no opportunity for a refund today, and instead steered me away. This has been a very frustrating experience -- I suggest CMP remove all of their impractical Angie's List deals since they can't follow through on them.

<p>The person the provider sent to my home, sat in my kitchen and we spoke of several designs. He said he he was  going to go back to the office and come up with several drawings and return to discuss. This did not happen, what did happen, I received an emailed with the most simplistic design of all that we discussed. It stated in the deal on Angie's List "final in-home plan review", this never happened, neither was is suggested that this would happen.  No one every returned to my home with any review. The provider explained they had scheduling conflict with bringing the design program on the first visit, but never offered to bring it on a follow-up visit, which would have been the "Final in-home review". The provider offered $100 off if I had them do the work. Why would I have them do the work if they hadn't followed through on the original deal for the design. I was very disappointed. </p> <p><br /> </p>

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CMP did exactly what they said they would do. They even accommodated a few small requests/changes that I made without making a big deal about it or charging me extra. Plus, they made the effort to try to save the sod/grass as they dug the trench, which was conscientious and thoughtful of them. <br />

Happy with the work done.  Worked around some weather issues well. <br /> Would use CMP again if/when we need other concrete work <br /> Have also already recommended CMP to several other friends/neighbors that are looking for concrete work. <br /> Price was very reasonable in my opinion.  Another Angie's List vendor quoted nearly twice the cost of CMP. <br /> <br /> <br />

unknown

Perfect! The deal offered by Angie's List convinced me to get this work done. The sidewalk is used by walkers, moms with strollers and little children daily. The liability of the sidewalk was an "accident, (and lawsuit!) waiting to happen!" I highly recommend CMP Home Remodeling! <br />

Brian from Concrete & Masonry Pros LLC partnered with me the entire way; he made suggestions and helped me select the right design for a walkway, patio, and landscaping wall and the work came out great!  When a section of it didn't come out as planned, he came back on the weekend to fix it.  Top job!

I was very pleased with the service.  He had to make a few adjustments which I was happy how everything turned out.  I would recommend him both for the price and the timeliness of his service.  I am now very happy with my new driveway.

Working with CMP Home Remodeling was an wonderful experience from start to finish. After calling about 5 other contractors and only get 1 other call back/estimate, Brian got back to us right away, provided a detailed estimate, and scheduled our service with great efficiency.  His crew worked quickly and did a beautiful job that was reasonably priced. They were courteous and professional every step of the way. However, what made us repeat clients for CMP Home Remodeling was the fact that the day our concrete was poured and after the crew had cleaned up and left our home, our freshly poured concrete sidewalk was vandalized. Not knowing what to do, we called Brian just to see if there was anyway we could fix it; because we knew that this is something typically not covered by the contractor. However, despite that fact that it was almost 8pm, Brian headed back over to our house and was able to patch it for us himself.  Words cannot express how grateful we are to him for that and we think it is a testament to the level of professionalism and quality customer service your receive when dealing with CMP Home Remodeling- so much so that less than a month later we have hired them to do another project in our home.

Brian ran into some unforeseen complications on a previous job causing our job to be delayed slightly.  On our project, they arrived early and got straight to work.  Brian and his team are very hard workers - they get a lot accomplished quickly. They cleared brick walkways and disposed of all the brick materials.  Graded all the area and put up the forms for the concrete.  They laid sod down where some of the walkways were which we eliminated.  The concrete work went smoothly and looks great.  They were very neat and cleaned up the entire area each day before leaving.  Brian is courteous and hard working and truly cares about his customers satisfaction.

He responded right away and came out the next day to give me an estimate.  We scheduled the work to begin this week.  When it looked like the weather might delay the job he was finishing up, he emailed me to let me know he'd be a day later than scheduled; but as it turned out, he was able to get the other job done and showed up as originally scheduled.  He and his team prepped everything on Wednesday afternoon and came back on Thursday to pour the concrete and finish the job.  I think they must have little elves working for them because when I went to bed last night the sidewalk was cordoned off and the broken up sidewalk was by the side of the road.  When I woke up this morning, it was all gone (and I didn't even hear them moving it outside)! <br /> I can't be more pleased with the work they did.  They were very professional and left the area spotless.  I will definitely call them again in the future and have no hesitation in recommending them to my friends/family. <br />

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unknown

CMP was responsive, easy to work with, and at a fair price.  My driveway is approximately 1200 sq feet and had drainage issues.  They removed the old driveway and installed the new driveway along with a drain system to ensure drainage to the street.  In addition they power washed my steps and front bricks and painted the railing.  Overall the front of my house went through an overhaul and looks a thousand times cleaner and more attractive.  CMP was easy to work with and responsive.  I found it easy to communicate with them via email.  They were responsive and found the time to get the work done despite poor weather.  I would definitely work with CMP in the future.

I got a couple estimates back in January to replace the cracked sidewalk and walkway up to my house. Brian's estimate was somewhere in the middle, and he struck me as the most professional and knowledgeable. Ultimately, we had to wait until April to avoid freezing temperatures. I saw this as a good sign; Brian wanted the job done right. He and his team completed the project in one day and it looks great. Clean edges, no mess, no cracks or other issues so far. Four contractors live in my neighborhood and have all commented on how good the job looks. Thanks! <br />

Brian and his team did a great job. I would highly recommend him. I have even referred him to my mom.

I purchased a big deal through angies list for 100 sq feet of new concrete. The owner of the company contacted me within a day. He came out to look at what I wanted within another day. I had a 10x10 section of my driveway that was cracked and sinking. He told me it would be no problem. We waited for the weather to break before scheduling a day and time. I was contacted on April 1st and they came promptly at 8am on April 2nd. The work was done very professionally. They took great care at not damaging any other sections of my driveway. The work was completed and looks great. They even repaired a section of hardscaping I had that was sinking. I would highly recommend them for any concrete work and I look forward to working with them in the future.