Coleman pro biz service

Frustrating and unprofessional. Complete lack of communication. Final payment is demand literally when the job is finished, as in that moment, with the promise to come back and fix any problems. And there were problems. The job has taken from March until November to complete. Some of that was due to a lack of materials (it's 2020), but that would not have been an issue if the job had been done right in the first place. The initial team that was sent out was surly, uncommunicative, and almost hostile. They showed up late and left early, and spent a lot of time smoking in our yard. No one with any experience checked their work. They did not know how to build a fence on a slope. The pickets followed the slope of the yard, but the rails did not. They left some sections with more than to two feet at the top with no rail, so pickets had started to warp. It also looked like they ran out of rails. Rails have now been added to reinforce those sections, but it looks like something done by neighbor or family member, not something you'd pay for. The posts were cut off at all different heights, as well. The gates were less than amateurish -- just fence sections with hinges. One pulled off within a few weeks and was hanging by a couple of nails at the top; another was sagging. It took us months to even get a response. It was obvious when he came to check that he had never even looked at the work before. I will say that the woman who came out to reset the posts that were blown down by the tropical storm was amazing. She really knew her stuff. And the new man who does the fences is superb and really takes pride in his work. He came on a Saturday and stayed until the job was done. The fences now have metal frames and actual fence hinges and latches and work beautifully. However, after 8 months of waiting for the fences to be replaced, they wanted the money first thing Monday morning. I told them we would pay when the job was finished, so they showed up with no notice the next day to add the rails, and wanted to be paid immediately.

Told me three times they would be out & didn't show up or call. When they gave times - never were on time. The fence repair was unprofessional - did not even have nails on some boards. My neighbor is in construction and he is repairing their work. When I paid him I told him my neighbor was going to inspect and that we would call him with issues. He does not answer his phone. BUYER BEWARE!

The experience started off good. Mr. Cole started the work immediately, kept me posted on the status of the work and was responsive whenever I contacted him (returned texts and/or phone calls). The privacy fence was installed fairly quickly. However, installation of the privacy gate for my driveway has been a nightmare. Mr. Coleman would go days without working on the gate and he wouldn’t call me or return my calls or texts. It has been 14 weeks and I still have no gate. My frustration at this situation culminated this morning when I sent the text below to Mr. Coleman. Good Morning Mr. Coleman. Based on the conversation that just ended, I agree with you that we need to get a professional who can complete the installation of a motorized gate in my driveway. I agree with your admission that you have not worked with metal posts that are 4 by 8 thick and that are necessary to carry the weight of the gate. I agree with you that you are completely out of your depth and never should have taken on a project like this that is now in its 14th week (4/29/2020-8/4/2020) Finally, Your hanging up the phone perfectly sums up your work ethic and work quality, which has been duly documented. As you stated prior to hanging up we should identify someone like Mr. Fisher who bailed you out last week when you were clueless as to how to drill and install J-Bolts into the metal post. He did that portion of the work for you and completed it. I would like to conclude by formally informing you that I agree with your suggestion that I should "find someone else to finish the job", and I will do just that. There is no need for you to return to my home, to do so will be considered trespassing.

The fencing project went fine. There was a slight delay in getting the project underway and completed due to several days/weeks of heavy rainfall, but it was completed and finshed in good time.Quality of work was excellent.

Mr. Coleman was very professional in his dealings with us. Was on time every time. Kept us informed regularly on the progress of supplies and when they could start. The work was very competitively priced and completed with good quality and on schedule. I would recommend if you need a fence installed.

Charles Coleman was responsive to my needs and got the job done quickly and efficiently.

Fence wasn't completed on promised date, costing me a days' work because I have dogs. Also, the gate is hung backwards (rough side facing street) and while I should NOT have paid (trusted) him, he has refused to correct the situation which will cost me even more $

Excellent work from them. They were able to reuse some of my existing fence pieces so that the faded wood matched the rest of the fence. I had called another fence company before calling Coleman's and they had refused to do that. Also, the cost was very reasonable and they addressed any issue that came up. I would use them again if needed.

Mr. Charles Coleman is a pleasure with which to deal.

Absolutely wonderful and professional service. We had a tree trimmed off the property line above a newly installed fence. The workers were very careful not to damage anything under the tree being trimmed. Workers hauled off the cut branches and were careful to clean up any twigs and leaves laying on the ground as a result of their work. I would highly recommend them to anyone looking for a local professional and would definitely use them again.

Coleman Pro were very professional and very nice. They came out looked at the job and gave me a fair price. My fence was finished in no time. Thanks Coleman Pro Services.

It was terrific. Charles Coleman was very professional, timely, affordable, and good. I would use him again and refer him to anyone.

Very professional team. Highly recommend them for all of your needs as far as trees, fencing, lawn trimming and so much more