We requested quotes from three "A-Rated" Angie's List concrete contractors and were pleased with all three. Leslie Massingill however impressed my husband and me in two specific areas. First, his quote was firm with no possibility of additional monies needed for unforeseen problems. Second, he did not offer to "patch for free" a broken triangular portion toward the top of the repair, but intended to include that small section as additional footage in a straight-line cut for a clean look. His quote was not the lowest, but it was guaranteed. (Had we been charged "additional monies", by the other contractor, Concrete Patios Unlimited may have ended up being the lowest!) <br /> Leslie Massingill and I talked for over an hour during his first visit. I liked him very much. I liked the other two companies as well, but Leslie's quiet, unassuming manner gave me confidence in what he was telling me. I asked two of the contractors if they would be willing to return on that Saturday to speak with my husband, and each readily agreed. After talking with one in the morning and one in the afternoon, my husband felt as I did. He wanted to use Concrete Patios Unlimited. <br /> Leslie carefully explained to us how the work would proceed and what we could expect. He delivered in every way! Leslie was out-of-town the week before our work was scheduled, but he stayed in touch with me by phone (as other reviewers also noted). Unsure whether he would be able to back early the next Monday morning, he called me to say he was sending his trusted, long-time supervisor over to look at the job and the supervisor would be on-site with the crew. The supervisor showed up exactly when Leslie said he would, and my husband and I were impressed by his knowledge and the apparently seamless communication between him and Leslie. <br /> Work began early Monday morning January 25th. As I walked outside to say good bye to my husband on his way to work, we were both greeted by a bevy of friendly, smiling workers. There were so many of them it reminded me of the fantastic service at a Chick-Fil-A or HEB simply because there are so many employees!! :-) <br /> They were all wonderful, cheerful, and incredibly hard working! I didn't want to be a pest, so I waited until the afternoon to go outside and look. The concrete truck had arrived, and I had always wanted to watch one up close. Oh my gosh! The progress! The broken concrete was gone, a pile of tree roots on our front garden path stretched nearly halfway up the house (we have a one-story) and the rebar was laid. And, I have to say, the supervisor was working as hard as any of them! <br /> The chute on the truck began disgorging its concrete slurry alternately into two wheelbarrows which were then rolled up the driveway to the starting point. I began videoing the process, as I knew my husband would have loved to have been there. It was literally a ballet of timing, skill, and experience, which was fascinating to watch. The workers were tired, but they were still smiling. I could tell they took great pride in their work. <br /> The men, under the supervisor's instructions, poured, evened, smoothed, and massaged the surface until it looked like a warehouse floor! It was late in the day when they were done, but goodness; they were finished! Two upright rebar rods on either side of the driveway entrance, with pink tape stretched between them, guarded our wet cement. Leslie stopped by while they were "polishing" that gorgeous surface and asked me if I was pleased. I most certainly was! I gave him a check for half of the total cost, and he said the tree roots would be cleaned up on Tuesday the 26th. He would be by in the afternoon to pick up the remaining payment and be sure we were completely satisfied. <br /> On Tuesday, two of his crew came by, removed the tree roots, replaced the lawn grass at the edge of the new concrete, tidied up the entire area and left. When Leslie stopped by, He reminded me of his instructions for "care" of the new concrete for three days. I told him every "A" review had been exactly right and that mine would be forthcoming. (It has taken me two weeks to write this, but the delay has been due to personal schedules.) <br /> Concrete Patios Unlimited was a positive experience in every way! Leslie's company operates as a general contractor, able to perform a variety of work, and there are a number of other improvements that we would like to make over the next year or two. We feel totally comfortable with Leslie's integrity and quality of work. We will be calling him again soon! <br /> <br /> <br />