Connecticut Basement Systems, Inc.

Overall, working with the company was a good experience.

Chuck Stofko was very informative. Was patient in answering all my questions. Spent along time with me reviewing the process and the steps needed to waterproof my basment. I highly recommend him.

Chuck Stofko was very informative. Was patient in answering all my questions. Spent along time with me reviewing the process and the steps needed to waterproof my basment. I highly recommend him.

Chuck Stofko was very informative. Was patient in answering all my questions. Spent along time with me reviewing the process and the steps needed to waterproof my basment. I highly recommend him.

On time. Quick work

Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work

Very professional company great service great price

We used this company to waterproof our basement. We spent $10,000 and we continue to get water in our basement every time it rains. We have had serval rugs ruined and inconveniences due to this issue. They refused to fix the problem unless we pay. We did our part by informing them where the water comes in and how much, they failed us by not doing the job right the first and even second time the tried to fix it. I would not recommend this company to anyone.

We used this company to waterproof our basement. We spent $10,000 and we continue to get water in our basement every time it rains. We have had serval rugs ruined and inconveniences due to this issue. They refused to fix the problem unless we pay. We did our part by informing them where the water comes in and how much, they failed us by not doing the job right the first and even second time the tried to fix it. I would not recommend this company to anyone.

We used this company to waterproof our basement. We spent $10,000 and we continue to get water in our basement every time it rains. We have had serval rugs ruined and inconveniences due to this issue. They refused to fix the problem unless we pay. We did our part by informing them where the water comes in and how much, they failed us by not doing the job right the first and even second time the tried to fix it. I would not recommend this company to anyone.

No comments

CT basement did a phenomenal job finishing our basement and we could not be happier with the results. They made every step of the process from design to the finished project simple and straightforward, everybody was easy to work with and made our opinions and needs the top priority and they were able to perfectly translate our vision into the final product. This was a fairly large project involving finishing 1200sq ft with an office, gym and full bathroom and their experience and expertise was obvious. They definitely understand the specific needs of a basement while making it look like any other room in the house. We would use them again in a second, we’ve even been joking about tearing down the rest of the house and just living in the basement!

CT basement did a phenomenal job finishing our basement and we could not be happier with the results. They made every step of the process from design to the finished project simple and straightforward, everybody was easy to work with and made our opinions and needs the top priority and they were able to perfectly translate our vision into the final product. This was a fairly large project involving finishing 1200sq ft with an office, gym and full bathroom and their experience and expertise was obvious. They definitely understand the specific needs of a basement while making it look like any other room in the house. We would use them again in a second, we’ve even been joking about tearing down the rest of the house and just living in the basement!

CT basement did a phenomenal job finishing our basement and we could not be happier with the results. They made every step of the process from design to the finished project simple and straightforward, everybody was easy to work with and made our opinions and needs the top priority and they were able to perfectly translate our vision into the final product. This was a fairly large project involving finishing 1200sq ft with an office, gym and full bathroom and their experience and expertise was obvious. They definitely understand the specific needs of a basement while making it look like any other room in the house. We would use them again in a second, we’ve even been joking about tearing down the rest of the house and just living in the basement!

The consultation went great. Cary came out and spent about an hour measuring and evaluating our basement. He left me with a quote the same day as well as my options. Although a little pricey we decided to go for it. The guys came out a few weeks later to insulate and were here all day. No issues there. However, the basement has not warmed up since and we spent quite a bit of money and were told it would be about 60-65° down there. It only increased by maybe 5° and still isn’t even close to 60/65°. I emailed the guy Cary who came out and was told he’d talk to his guys about it. No response. I had to follow up. Then he said he’d send someone out. Never got a call or anything to schedule it. Again I had to reach out. Weeks later he finally said he’d come out on 3/18/21 at noon. It’s now almost 1pm and he’s still not here. Their service was great when they wanted our money but now that we have paid, it seems we are not longer a priority and they don’t care to come fix whatever the problem may be. Very disappointing. We spent thousands of dollars and our basement still feels very cold!

The consultation went great. Cary came out and spent about an hour measuring and evaluating our basement. He left me with a quote the same day as well as my options. Although a little pricey we decided to go for it. The guys came out a few weeks later to insulate and were here all day. No issues there. However, the basement has not warmed up since and we spent quite a bit of money and were told it would be about 60-65° down there. It only increased by maybe 5° and still isn’t even close to 60/65°. I emailed the guy Cary who came out and was told he’d talk to his guys about it. No response. I had to follow up. Then he said he’d send someone out. Never got a call or anything to schedule it. Again I had to reach out. Weeks later he finally said he’d come out on 3/18/21 at noon. It’s now almost 1pm and he’s still not here. Their service was great when they wanted our money but now that we have paid, it seems we are not longer a priority and they don’t care to come fix whatever the problem may be. Very disappointing. We spent thousands of dollars and our basement still feels very cold!

The consultation went great. Cary came out and spent about an hour measuring and evaluating our basement. He left me with a quote the same day as well as my options. Although a little pricey we decided to go for it. The guys came out a few weeks later to insulate and were here all day. No issues there. However, the basement has not warmed up since and we spent quite a bit of money and were told it would be about 60-65° down there. It only increased by maybe 5° and still isn’t even close to 60/65°. I emailed the guy Cary who came out and was told he’d talk to his guys about it. No response. I had to follow up. Then he said he’d send someone out. Never got a call or anything to schedule it. Again I had to reach out. Weeks later he finally said he’d come out on 3/18/21 at noon. It’s now almost 1pm and he’s still not here. Their service was great when they wanted our money but now that we have paid, it seems we are not longer a priority and they don’t care to come fix whatever the problem may be. Very disappointing. We spent thousands of dollars and our basement still feels very cold!

the product was excellently done. I am a contractor and I needed the job done quickly to get it on the market. they finished it in one day and left the cellar cleaner than when they came.arrtco llc James stablein project manager t t

the product was excellently done. I am a contractor and I needed the job done quickly to get it on the market. they finished it in one day and left the cellar cleaner than when they came.arrtco llc James stablein project manager t t

will come right back if not perfect and make it so.

Very well done job! Service technicians were knowledgeable and professional, thorough and efficient, kind and polite. I highly recommend the company for basement service.

Very well done job! Service technicians were knowledgeable and professional, thorough and efficient, kind and polite. I highly recommend the company for basement service.

Very well done job! Service technicians were knowledgeable and professional, thorough and efficient, kind and polite. I highly recommend the company for basement service.

Excellent, the service performed has always been done with efficiency and always on time. Their recommendations has provided additional mitigants to potential future issues and if a issue was risen they have always responded with a sense of urgency, Highly recommend.

Excellent, the service performed has always been done with efficiency and always on time. Their recommendations has provided additional mitigants to potential future issues and if a issue was risen they have always responded with a sense of urgency, Highly recommend.