A1 Garage Door Service, LLC

Dave was on time. Explained everything that needed to be done.

They responded quickly and had the job done right away. Very nice dealing with this company.

great people to deal with

I hired A1 Garage Service in Michigan... There charged me 400 dollars for two spring,50 $ for one small metal washer and 412 dollars for labor...total I paid 862 dollars for a small cable break. It was too expensive. Now I am trying to get the bill for my paid service the company is not responding. Very bad company

He is a fine man and did his job well.

Answered questions and were quick to respond to my emergency

Very knowledgeable and willing to answer your questions.

Outstanding customer service!

Fast, efficient, work. Nice workers, good value

They were good.

Was on time for appointment, went back to see if I needed was available, returned and made the repair. I needed bottom panel of garage door.

na

Our garage door had only one spring, I guess maybe that is "builder grade" and that one spring failed last week. We ended up replacing the door since the vinyl rollers were getting old and it just seemed more cost-effective to replace everything except for the motor, which is still in good shape. The color we wanted was in stock, and installation was scheduled for the following morning. All was fine, until at the end when I asked where the trim was that we had also ordered. Turns out it hadn't been loaded onto the installer's truck. So, the following day the installer came back out to install the trim. After he had left, I noticed that part of the trim had cracked and that it didn't really meet well at the corners. I made a call and was assured that the problem would be corrected the next day. I received a text message that said the installer would be running late, but would send a text or call once he had completed a few other jobs and was on his way. By late afternoon, I had heard nothing, and called the main office. I did hear from the installer later that evening, and he offered to come out then and there. Since it was already dark and I was in the middle of dinner, I said it would make more sense to come out the next morning, which he did. I am happy with the work that he did, it looks great. I just wish that replacing the garage door and trim had not turned into such a multiple day project!

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Excellent

He knew what he was doing

Our Tech was actually early! And he did a great job fixing our Garage door which basically had no functioning springs anymore and a busted cable. Felt like some of the items were a bit pricey, but I didn't want to mess around with not making sure my door was back up and running.

They owe me a refund and the garage door doesn't work as it should. They won't return my calls.

Very impressed with Eric's knowledge and the time he took to explain what was wrong with our garage door. I was able to get a same day appointment and he showed up on time. He was also able to repair the door immediately. Thank you!

Very knowledgeable installer

I was very pleased with the service. Fast, thorough, and reasonably priced! I will definitely use A1 again.

Wonderful field staff. It took about 10 days to replace my garage doors with nothing really special. The sales process and order fullfillment seems disonnected from the transaction. However, in the end the look great and I am pleased with the value. Very nice field staff at both ends of the transaction.