Cooney Air Conditioning & Heating - HVAC

They sent 5 guys. They were fast. I would recommend.

Nick was top tier! Very knowledgeable. Explained clearly what needed to be done. Came back quickly with part, installed and tested for accuracy. Professional, respectful and personable. This was an emergency call; truly grateful for quick scheduling in a busy season 🙏

Very professional, friendly, and efficient! Thank you!

Sean was polite and efficient, I would hi hlyghly recommend him. Waiting for approval with electrical upgrade.

They stayed late on Christmas Eve so they wouldn't leave us without heat and refused a cash tip. Professional, every step of the way, and able to adjust to challenging circumstances (in our case, a low basement height). Would recommend!

Nick did a wonderful job. He replaced a circuit board then fixed an on going humidifier problem that we have had for many years because the previous repairmen apparently did not know how to fix the issue.

Excellent work by three techs, Ben, Jaren and Matt. Installed new furnace and hot water tank in 5 hours. Left the worksite cleaner than when they arrived.

Great customer service and follow-up.

Very well and quick

Had no issues at all.

Very well!

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It took a while to diagnose the problem, but was able to repair it. He does know his stuff.

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After playing a bit of phone tag (my fault...I was just not able to call or answer their return calls during my work day), I talked with a woman at their office. She said she would have the tech call me. He called within a 1/2 hour and said he was 13 miles away and could come right then! Very pleasantly surprised with that as I figured there must be 100's of calls with the heat wave. The tech, Joe, was here for about 1 - 1.5 hours. He serviced the unit and it's been working perfectly! Joe really seemed to know his stuff and knew exactly what to do! Very pleased with Cooney!

1- After hours call on Memorial Weekend. Serviceman could not fix the problem. He said a whole new part was needed and he didn't have it.  Cost approx.  $240. <br> <br>2- Service man came on Tuesday.  He said we didn't need a whole new part, just a fuse.  He replaced the fuse and cleaned the coils approx:   $230. (He could have fixed it on Saturday... we were without air in 90 degree weather for days) <br> <br>3-  Air Conditioner stopping working again a week or two later.  They came after 5 p.m.    Service man was there for 10 minutes.  He said he cleaned the coils and fixed a wire.   $139 (another after hour call).  He was extremely rude because my Mom didn't have her checkbook. Almost threatening.  They eventually called me for a credit card number to pay the bill. <br> <br>4- Two days later, the air conditioner stopped working. Called them again. My brother was in town and handled it.  He told them he expected them there to finally fix it right .  This service man said that there was a wire loose and there were several wires that needed tightening.  No charge this time.  I still think we should have been refunded the previous money when the first guy misdiagnosed the problem and  yet we had another service charge on that Tuesday.  Not to mention the after hours called for $139 when obviously things were not done correctly. <br>

Everyone I dealt with at the company was professional and courteous.

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vWork went well, Since we were not an existing customer we had to write a check for the service call on Sunday. They do not want payment for the furnace work until the entire job is finished. No deposit.  They need to come back to finish up a few things but I know they will be back soon because they want to get paid. <br />

After meeting with them and having them come out to check my house out, he said he would call me with a quote. I waited over a week without hearing from them, then called them myself to get the quote. The quote was higher than the initial range he had given me during our initial meeting which surprising because he said the job was on the extremely easy end of the spectrum.  <br /> He said that they would call me back shortly to set up the time to come install it. I waited a week and a half before calling them back and being told they'd give me a call in a few days. I then waited three weeks before calling them again. They finally gave me an appointment for the end of the week. They then blew past that appointment time (without contacting me) by several hours. I called them after a few hours to see what was going on. The installer did come later in the day and did the job. <br /> All that being said, I'm happy with the quality of the work, but boy, it was certainly a hard time getting them. I would use them again, but I would hope that they would be more responsive. <br /> <br /> <br />

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Cooney Air Conditioning & Heating came out after several other companies wouldn't since I was not an existing customer.  The serviceman did a good job and he was personable.