Craftsman Basement Finish Co

The crew was very polite and professional. We were very pleased with both projects.

Extremely complex ground-up remodel. Craftsman was superb and got the job done on time. No surprises, great quality

From the beginning Ben was prompt, professional and courteous.  We had 1000 sq ft finished for around 40K.  Not the least expensive, and certainly not the most, but the efficiency of the project that was completed in 45 days was worth every penny.  We had a recreation room, bathroom, bedroom and storage space finished and barely knew they were in our home with the systems Ben has in place.  From coming through the window wells, to having a port a potty outside of the home we rarely knew  they were there.Great job overall!

The initial interview and project scoping meeting was a pleasant experience. Matt Gowler is a true professional when it comes to planning. He wanted to know how the space was to be used, who would use it, what our expectations were and special requirements. He drew up a plan that was perfect for us.The construction went like clockwork on the schedule our project manager Ben set up. We were kept informed of progress regularly and all of the materials vendors we met with were fantastic. Picking out cabinets, counter tops, carpet, tile, and paint colors was quick and easy. Their promise was done in 45 days or less and they were done in less than 45 days with a 900 square foot basement. They contacted us today for a followup check of anything that needed to be fixed. They were very pleasant to work with and we were not bothered by workers at all. Ben coordinated everything and made sure it all went right. <br />

unknown

They were well organized and had a structured schedule.

It went great.  This is the first time I used them.  They did a really great job.  They followed up on a couple of real problems that I had.  I will definitely use them again in the future.

We had an unfinished basement that had rough in plumbing already done and was already insulated by the builder. We used Craftsman Basements to create a beautiful living space instead of a messy storage area.  <br /> Craftsman transformed this space into a bar/eating/kitchen area with floor tile and dark cherry cabinetry  a sink, dishwasher, and fridge (we provided the dishwasher and fridge). We also have a nice bedroom with walk-in closet and beautiful window, a hallway, tiled shower/bathroom, living area with room for recreation (we have a full sized air hockey table) a clever reading nook with its own light under the stairs, wrought iron staircase and comfortable soft carpet. We also have 2 small unfinished areas for storage.  <br /> about Overall the work was done in a timely manner, Matt the owner and Ben the work supervisor went above and beyond to make sure we were happy with the final project. Their workers were polite, timely and completed what was expected on the day expected. We are very happy that we went with this company and are enjoying our new space. They took extra care to line our driveway so the dumpster didn't scratch or damage it and the workers had a portable so never any reason to come upstairs. They came and went without bothering us but the workers were also accessible when necessary. The owner and supervisor made sure we knew what to expect from week to week. They completed all work in about 2 months give or take a few changes we requested that added a little extra time. <br />

Craftsman was prompt, responsive and professional.  Any issues were resolved to our satisfaction.  The new basement is the nicest part of our home.

unknown

Matt was very easy to work with and always honest. From start to finish there were no surpises and the project was even finished early.

This was a great experience. We recommend Craftsman to everyone. Project was ahead of schedule, work done was fantastic. Questions whether phone call or email was answered within minutes. We will definitely was craftsman when we are ready to do more work on the house. The work was beautiful.

After living in our home for the past year we quickly realized that we needed more living space and decided to finish our basement. I thought about doing much of the work myself, but with 4 kids and a full time job I have no extra time. After checking around and receiving multiple recommendations we decided to go with Matt Gowler (owner) and Craftsman Basement Finish.  On price, I would give it an A- because Craftsman was slightly more expensive than other quotes, but in terms of value I would give them an A.  <br /> Matt was great to work with through the entire process as was evident in how he took pride in the work that was being done.  <br /> Here are a few details that we really appreciated:  <br /> -For the most part all of the contractors would access the basement through the window-wells and there was a lock on the basement door limiting access to the upstairs. This meant that we didn't have to be home to let contractors in, and with my wife and kids running around all the time, this was huge.  <br /> -Completion was guaranteed to be completed within 45-calendar days (Matt estimated it would take 35 days, they were done in 30 days!!!).  <br /> -We had our own dedicated website that would be updated weekly with a detailed schedule of the work being done (i.e. framing, drywall, inspections, etc.) as well as detailing any change orders, budget, etc.  <br /> -Payments were done in thirds, 1/3 at start, 1/3 at drywall, 1/3 at completion.  <br /> -Two-year warranty on all work done.  <br /> Ultimately we couldn't have been happier with the results, we have a beautiful finished basement that is exactly what we wanted. The process was very smooth and the results are spectacular! I highly recommend Matt Gowler and Craftsman Basement Finish. <br />

From the first meeting with Matt, we knew that Craftsman was the right choice for us--he was professional, friendly, and it would obvious that he knew the business and had our best interests at heart.  A few days after our initial meeting with him, he came back with his proposal and a detailed design for our new basement.  There were a few things that we wanted tweaked, and he took care to make sure they would be feasible and made the changes as requested.  He noticed "quirks" in our basement that other contractors who came to bid had overlooked, and he was able to make several suggestions about how we would make it look as little like a "basement" as possible.  It feels like there isn't one foot of wasted space in the design.  They began our basement less than a week after we signed contracts.  All said, we had framers in our house prepping the basement less than 2 weeks after our initial appointment. <br /> I can't emphasize enough how happy we are with our new space, and with how the entire project was handled.  Matt will admit that he may not be the cheapest person to come in and bid your basement, but in our minds, it was well worth the cost, and in the end, we likely ended up saving money.  Before he bid, he looked at our main level to match fixtures, finishes, and the overall quality, which was important to us.  We didn't just want a basement, but an extension of our home, and that is exactly what we got.     <br /> Scott was our project manager, and we either saw or heard from him on an almost daily basis.  Again, it was abundantly clear that Scott had our best interests at heart.  He was easy to get ahold of, open to changes, and when something went awry, he bent over backwards to fix it.  He was there every step of the way to walk through the project and took our feedback sincerely.  There were even a few times that (significant) dust from work in the basement found its way upstairs, and within an hour, there were people there to clean the main level top to bottom.  This was never expected, but it was a small touch that was much appreciated.  We were so, so impressed with how the entire job (which had a lot of working parts, between the basement and main level remodeling) was handled. <br /> There were a lot of different contractors in and out of the house on a daily basis, and they were all so kind and friendly.  By the end of the project, we knew most of them by name, and the quality of their work was impeccable.   <br /> Remodeling your home is a rather daunting task, but Craftsman made it more than bearable.  We will be recommending Craftsman to everyone we know.   <br /> <br />

They were superb! We worked both with Matt, the owner and his manager, Chris. The man who did the tile work was fantastic! The plumber had to reconfigure everything down there and was unbelievable. The painters did such a great job that I hired them to paint the exterior of my home as well. The people never come in the house. They brought their own port-o-pottys and even insisted on entering the house through the basement windows. When they left, it was as if they were never here and we just had our new place. They are very trustworthy and do a high level of craftsmanship. All of their sub-contractors are fantastic!

went well. <br />

Craftsman performed almost all the work using sub-contractors. The company did not properly supervise its sub-contractors and did not ensure that all sub-contracted work was performed properly. The basement bath, for example, had 5/8 inch cracks around the base of the shower stall because the sub-contracted plumbing work was not properly performed (The "tub" for the shower was not leveled). As a result, the shower leaked like a sieve and cannot be used. Floor work in the laundry room was not performed properly by the vendor that Craftsman recommended (Craftsman did not perform floor work--just provided a list of vendors). In another example, Craftsman cut unnecessary holes in internal basement walls to provide airflow for the furnace. Then, the company decided the internal airflow openings were not necessary and cut a venilation hole in the external basement wall. Electrical sub-contracting was not supervised and work to the central "patch panel" was never completed. Likewise, external Ground Fault circuitry was never completed and is not usable. The company refused multiple times to provide corrective actions for the various deficiencies in the basement.