Crystal Bright Cleaning Service

on time, did well

Smoothly and everything was spotless

It went well. They did a very good job. Will definitely recommend them to other members, and will use hire them again.

Two young people showed up at my home and worked swiftly and tirelessly. They thoroughly cleaned both bathrooms, one had a Jacuzzi tub. They wiped down all the woodwork and doors (7 in the hallway) and all the baseboards. The tile in my entryway was very dirty but they scrubbed and left it spotless. I have lots of cabinets in my kitchen and they wiped them all down along with all appliances. There are also several pictures hanging in my hall and they wiped down all the frames. They cleaned and vacuumed everything. They were very thorough, worked hard, and quickly. The two people were here for four hours and did a great job. I would have no problem recommending them or using them again.

They did a good job.

Services performed were adequate.

<p>It was not a good service. My house is a mess as far as deep cleaning, like, I wanted the advertised ceiling fan cleaning and that kind of stuff. They did not have a ladder and had no equipment when they came. It was just two people -- husband and wife I think. They had to use our cleaning supplies and our vacuum. They did not do any high stuff because they had no ladder to get up high. The whole purpose of it was for that. That was very disappointing. I was not home otherwise I would have said something. I did not get what I wanted. They showed up. I think they did fine on punctuality. They were there on time, as scheduled. The experience was misleading. It should not say a whole house cleaning or cleaning up to so many feet because they don't have the equipment for it. Hopefully they have changed, I don't know. I never really talked to them. What they could work on in the future is to give you what they say they will. What they say they are going to do and having their own supplies would be helpful rather than relying on a client.  </p>

Good, he was pretty thorough.

Bau and Aina were phenomenal. I couldn't be more pleased. They were thorough--even my mother-in-law would have approved!  They cleaned EVERYthing--the cabinets, the baseboards, the spots on my carpets, organized the zillion things on my countertops --I'm taking pictures so I can remember how to do that until they come back-- My house looks amazing, and I'm proud of the way it looks, now. I'm handicapped, so I can't get to a lot of the places that seem insignificant but make a house look grubby when they're neglected. This team did it all, and I didn't even need to supervise or instruct. Google Translate took care of any language issues. They were professional, kind, and -- not sure how to say this, but over the years, I've had lots of cleaners whose affect made it clear they resented the work they were doing. That made me uncomfortable, too. This team approached the job as a job, with a sense of professionalism and pride that not only left my home sparkling--and saved me the cost of bathroom fan repair when they cleaned the wall faceplate and we all discovered that it was an accumulation of dust and paint flakes that had been causing the fan to malfunction all this time!-- but didn't make me feel like an oppressor. I will definitely ask for their services again. Other cleaning services would do well to instill in their workers the same sense of pride and realization that they are giving an honorable service. I wish I could give them A+++!

The lady who came to clean my house was very thorough, and did a great job. She cleaned six mini-blinds which I did not expect, and I was very pleased about that as I hate cleaning venetian blinds.

They were great. They were a little snappy with the scheduling. They didn’t show up the first time.  They were very thorough.

Very well. The two people were there early, and worked very hard. We do not have our house cleaned regularly, and we have a lot of blinds, so they earned their money. Very friendly and professional people.

They did a great job. I had some dusting issues and stuff but they just totally cleaned my downstairs. They cleaned, dusted, polished, did my windows, scrubbed floors and did a really good job. They are very thorough and prompt.

They did a great job

Currently I bought a 4-hour cleaning service and then I got a deep cleaning that's unlimited time. I'm having a little bit of difficulty convincing the nice man that runs it that it's for an unlimited amount of time of cleaning. It's just however long it takes them to clean my house because he seems to think that I only purchased another 4 hours of cleaning. I sent an email asking for clarification from Angie's List and they clarified no time limit left on it. It was unlimited for up to 2,000 square feet house. My house is 1800 feet or something like that. I think they left a little bit early. It was okay. I was very pleased. It was a male and female, and the female did a really, really good job. The male's cleaning was not so much. At one point, he just told her that they are going and she was like in the middle of cleaning so they left. They could have spent the entire 8 hours cleaning and it's more of the personality of the man.

The 2 man crew arrived on time and went right to work. They did not try to upsell us any services other than what we requested. Both men were well mannered. They cleaned up after themselves and left nothing for us to do.

Well, they did a decent job for what I would have expected two cleaners to do in the time they did it for a regular maintenance service. The two ladies were right on time -- I forgot their names but they were very nice and pleasant. However, the "Big Deal" I purchased was supposed to be "home deep cleaning up to 2,000 square feet ... for as long as it takes" as advertised (details pasted below). I was hoping for a little bit more white-glove quality in an effort to lock me in as a regular customer -- especially since I only asked them to clean about 1,000 square feet, not my whole house. Because of the smaller space I asked them to cover -- I thought that would give them the opportunity to really focus on the details. They ended up finishing after maybe 4-5 hours. The ceiling fan, and any ceiling cobwebs were dusted. All flat surfaces including windowsills were scrubbed down and the floors vacuumed/mopped. Kitchen and bathroom surfaces were cleaned and objects neatly organized -- however the tub and shower walls still had a film and could have been cleaner. Also, the books on the bookshelves were still coated in dust, as were various knick knacks and objets d'art, and doors and floorboards still had marks. Bottom line, if the service I got would normally be $400 instead of $189, I don't think I would hire them again. But I feel $189 is a fair regular price for the work they did do so if that was offered to me on a regular basis I would consider hiring them again. I do not consider the service I got qualified for an Angie's List "Big Deal" though. ORIGINAL DEAL DESCRIPTION Here's the Deal: $189.00 for home deep cleaning up to 2,000 square feet Valid for homes up to 2,000 square feet; service provider will take as much time as is required to complete all cleaning items; larger homes can be cleaned for an additional fee Kitchen cleaning includes: cleaning all cabinets and appliances; moving your small appliances and other items and cleaning the counter area; cleaning the tops of all items and replacing them; scouring your sink and sweeping or thoroughly mopping your floor Bathroom cleaning includes: cleaning showers, tubs, toilet, and sinks; cleaning and disinfecting all fixtures and treating any mildew; cleaning your mirrors and the shower door tracks; moving most vanity items and cleaning your counter areas; cleaning the tops of vanity items and replacing them; cleaning your bathroom cabinets and floors General cleaning includes: changing the linens and making the beds; cleaning wall decorations, picture frames, light switches, doors, and door trim; dusting, cleaning, and/or polishing all furniture and all decorative items; sweeping, mopping, and vacuuming all floors Deep cleaning services include: cleaning the blinds, base boards, window sills, ceiling fans, and other high dusting

They did everything I asked them to do.

The gentleman was very, very polite and very thorough. He did a wonderful job. He is a bit slow (took all day -- he worked alone) but was fastidious. He brought his own supplies and was well prepared to work.

It didn't. They didn't call me to schedule the appointment. I called them and they said they were only available two days but I wasn't available then. Then the proceeded to tell me those were the only dates they could come to Olympia. However I could barely understand the woman. She kept talking over me. She wanted me to cancel and didn't understand that my credit card had already been charged. I did contact Angie's List recently because my credit card was charged twice; one was for the full price and a second charge for the discounted price. Angie's List will issue a credit but I won't even try to use Crystal Bright in the future.

It went well. The ladies seemed to do a very thorough job. The man who dropped them off and picked them up wasn't very nice to them, though.

DO NOT HIRE Crystal Bright Cleaning Service!!!!!!!!! This was worst job I have ever seen done by a professional cleaning service! I took the day off work to have this done or not done as the case may be. Your employee showed up over 30 min late with no communication with me and left after only 6 hours. 8 hours were paid for. Hear is why I am upset: DEAL DESCRIPTION Here's the Deal: • Valid for homes up to 2,000 square feet – LESS THAN 1100 SQF • Kitchen cleaning includes: o cleaning all cabinets and appliances - NOT DONE o sweeping - NOT DONE o thoroughly mopping your floor - NOT DONE • Bathroom cleaning includes: o disinfecting all fixtures and treating any mildew - NOT DONE • General cleaning includes: o changing the linens and making the beds - NOT DONE o cleaning doors - NOT DONE o door trim - NOT DONE o sweeping - NOT DONE o mopping - NOT DONE o vacuuming all floors – DONE BAD • Deep cleaning services include: o cleaning the blinds - NOT DONE o base boards - NOT DONE o window sills - NOT DONE

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It turned out okay. It was a little bit awkward because the person that showed up didn’t speak English and it was very difficult to communicate with that company but aside from that, there weren’t any problems with the service. There were no issues with doing the scheduling other than the communication. There were no additional charges but they did want to charge me extra because of the size of my house even though the deal was based on the number of hours of cleaning which I told them that they will not charge me extra because of the size of my house. We’ve had better pricing in the past but this was something that we needed in the short term and it looked like a good deal so we went with it. The communication was difficult but they were very responsive and very quick to get back to me on everything.

This was a big deal purchase. It was terrible. The guy that came couldn't speak English, couldn't understand English and had no idea what I wanted done. And he was slow, didn't get much done. The biggest problem was that the couldn't speak English, he couldn't communicate. My advice to others is not to call Angie's List. The lady at the provider's could barely speak English. It was a terrible experience.