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Crystal Clean

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

***2016 Super Service Award Winner!!! Crystal Clean is AGAIN a winner of the Angie's List 2015 Super along with the past years of 2014, 2011 & 2010! We are a eco-friendly cleaning company operating in portland oregon and surrounding areas we only use eco-friendly cleaning supplies and vapor cleaning in our cleaning service. We do not use subcontractors and we give free estimates we give a one time 10% discount to all angies list customers and a 10% discount to seniors we are licensed bonded and insured all of our work is guaranteed

Business highlights

Emergency services offered
18 years of experience

Services we offer

Residential house cleaning Bi-Weekly cleaning Move Out Move In cleaning One Time cleaning Post Construction Clean up 10 % off for first time customers One time Commercial cleaning.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
6%
2
2%
1
1%
Showing 1-25 of 135 reviews
ROSELLE S.
Aug 2017
5.0
Yes, I recommend this pro
Ed is the best!!!!!

Adriana A.
Jun 2017
5.0
Yes, I recommend this pro
I made an appointment for them to do a move in/move out cleaning of a home we have for rent. Made the initial appointment but received a phone all a few days before the scheduled appointment informing me me that they have to reschedule it due to being short handed for some employees being ill at the time. I agreed to the reschedule since Ed offered a small discount for the inconvenience. When the second appointment day arrives, they were there on time and the end result was great. Better cleaning than I would have done on my own. Very professional and good service. Would recommend them and use them again.

Karen L.
May 2017
5.0
Yes, I recommend this pro
unknown

Nora C.
Mar 2017
5.0
Yes, I recommend this pro
$395
Ed did a wonderful job of cleaning our house from top to bottom, it's sparkling clean in preparation for listing on the market, the house looks great.

Ann B.
Dec 2016
5.0
Yes, I recommend this pro
$120
I had a very good experience with Crystal Clean. In fact, I answered a questionnaire about them when I first had them come. $120 is a lot. That's the thing I don't like because it's only for two people for an hour so they're getting $60 for an hour. But I do like what they do and I feel they're honest and I trust them in my house. I don't know what they charge in the area but I think that's a high price. I don't now, I don't like it because I feel $40 an hour would be more appropriate in my mind, but maybe I'm way off. The quality of service was very good. Very responsive.

David W.
Nov 2016
5.0
Yes, I recommend this pro
They did a good job.

Mitchell H.
Nov 2016
5.0
Yes, I recommend this pro
$140
Ed does an excellent job cleaning our house. We had things we didn't even realize were dirty until we saw them after Ed's initial cleaning. He now cleans our house every other week. It's a great feeling to come home after work to a clean house. He does a great job and we would highly recommend him to anyone for a project large or small. He is very conscientious, especially about our pets (two of our cats can't mix and one has a tendency to run outside, and he handles all of that). A few years ago, he did a move-out cleaning for our apartment that passed our landlord's inspection with no issues.

Lynell F.
Nov 2016
5.0
Yes, I recommend this pro
$250
We've used Crystal Clean and they have always done a wonderful job of cleaning our house. We own some rental property and we had Ed and his crew do the cleaning on a condo. The place was not in the greatest of shape and they did a great job it turned out to a lot better than I expected especially the bathrooms.

ROSELLE S.
Oct 2016
5.0
Yes, I recommend this pro
$300
Ed is amazing...cannot give him enough praise, is through, complete and just plan wonderful. It is such a pleasure to walk into the home after his cleaning. We Continue to enjoy is professional service and highly recommend. Plus he is so nice and easy to talk to about what you would like done in your home, he goes the extra mile. He is the best~

Katie F.
Oct 2016
5.0
Yes, I recommend this pro
$285
We just bought our first home it needed a really good cleaning and we had never used a cleaning service before .A friend told us about Crystal Clean so we gave them a call, They showed up on time and did a fantastic job cleaning our home. We will definitely use them again.

Clarence H.
Oct 2016
2.0
I sent this email to them: You cleaned my house yesterday, and overall, my wife and I are unsatisfied with the work that was done. We are very happy with the cleaning of the hardwood floors, kitchen, and upstairs bathroom. The main areas look clean. Our main issue is the overpowering, pungent smell. Our nanny had to open all the windows of our house, and we had to keep them open all night long. The smell still lingered in the morning. Additionally, the major reason we had this cleaning was due to my in-laws coming next week. They stay in the bedroom downstairs, and I noticed that the carpet was not vacuumed, the baseboards were not dusted, and the bathroom tub has a ring around it. Additionally, it looks like someone cleaned the basement windows above the bookshelf and now all that dirt is on the top of the books that are underneath the window. We also noticed that the upstairs mantel (behind the piano) is still very dusty. It is unfortunate that I was not present, since I would not have paid you the money until the job was finished correctly. We will not be recommending your service to our friends in the neighborhood.

Allie K.
Sep 2016
5.0
Yes, I recommend this pro
$185
I called Ed on a Sunday and heard back first thing on Monday morning. He was able to fit me in that Friday, the morning after I had some pretty messy roommates move out. Ed and Karen were really friendly and quick! They were thorough and made my place look newer than when I first bought it a few months ago. I had to work from home that day but never felt like I was in the way, and felt comfortable trusting them in my space if I needed to leave the house. The floors are shining beautifully, and my ugly kitchen floors actually look nice now! The oven is spotless and they even cleaned the space between the oven and cabinetry, which is always a pain for me to get to. I did notice a few dust bunnies still roaming around the living room after they left, and the couch didn't seem to get cleaned underneath or behind. I missed that during our walk through otherwise I would have asked. All in all, exceptional work and they were done in just a couple of hours. Definitely going to be calling them again in the future!

Lynell F.
Aug 2016
5.0
Yes, I recommend this pro
$265
This is the third time I've used Crystal Clean. Ed and his crew do a fantastic job and they are very consistent in the high level of quality I receive. I'm not the best house keeper so I really appreciate their attention to detail. I've recommended them to all my friends.

Jessica W.
Apr 2016
5.0
Yes, I recommend this pro
$255
First, they were really great people. Super friendly and nice. Though it was the first time I used them, I felt very comfortable leaving them to get after it while I went to work. When I got back, the work was outstanding and the place looked great. On our stairs we've had black marks on the face of the stair, which have always driven me crazy... so I was shocked/surprised to see them gone! Hooray! I would certainly recommend them, and look forward to booking a future cleaning.

Angela D.
Mar 2016
5.0
Yes, I recommend this pro
$250
Great friendly crew. Very detailed cleaning, didn't miss a spot!  All the doors and trim were so clean they looked like they were freshly painted. When finished, they do a walk through for approval. Thought that was great customer service! <br>

MICHAEL P.
Mar 2016
5.0
Yes, I recommend this pro
$225
Great!  Eddie and his colleague arrive punctually and stayed longer than originally planned, tackling everything we asked, and some that we did not request (e.g. cleaning windows), at a very reasonable price.  They did a wonderful job -- we couldn't have asked for more.  We have TALL ceilings and Eddie was able to get the cobwebs out of even those corners.

Sally S.
Feb 2016
4.0
$150
unknown
Response from Crystal Clean
"The customer called and wanted a bi-weekly cleaning because her regular cleaning people would not be able to clean her place for a mouth or so. When we start a bi-weekly we require that the first cleaning be a thorough cleaning. The customer insisted that all her place needed was a regular bi-weekly I explained to the customer that we will not start a bi-weekly without the first deep cleaning the customer insisted again that her house was clean and only needed a regular bi-weekly cleaning she did not want to pay for a deep cleaning so I agreed to the bi-weekly at a bi-weekly price for her size house with the understanding that it will be a bi-weekly cleaning which is around half the price of the deep cleaning her oven was in bad shape so we cleaned it for her free of charge we cleaned exactly what the customer agreed on and paid for the oven was free. The customer also needed it done on a very busy day for us we were on time and cleaned her house as agreed. If there was any misunderstanding I apologize. We work very hard to make sure our customers are happy with the services we have provided for them."

Dawn V.
Nov 2015
5.0
Yes, I recommend this pro
$300
Very professional, I was very happy with what they did.  The 3 person team arrived right on time and were here for 3 hours which was what they said when I made the appointment.  A few items stood out in particular.   I was very happy with the cleaning of my oven (spotless inside now). Also,  I have hard water and the upstairs toilet had a ring build-up which was unsightly even though sanitary.  I had  tried everything to remove it without success.    They got the ring out and told me how to do it.  They dusted everything (even my kitchen window box containing many plants, etc.- I didn't expect them to do that!) <br />

John T.
Oct 2015
5.0
Yes, I recommend this pro
$200
Ed and his crew did a move-out cleaning on my house they did a great job I was happy my real-estate agent was happy. Great job <br />

Lynell F.
Oct 2015
5.0
Yes, I recommend this pro
$255
Crystal clean cleaned a rental property for me and they did a excellent job I plan on using them again.

John M.
Oct 2015
5.0
Yes, I recommend this pro
$160
unknown

Paul H.
Sep 2015
5.0
Yes, I recommend this pro
$145
<p><br /></p> <p>Ed and his crew always show up on time and do a great job cleaning our house.</p> <br />

ROSELLE S.
Aug 2015
5.0
Yes, I recommend this pro
$300
Ed and his wife are fabulous, they do an amazing job from top to bottom; including refrigerator (if emptied of course)  When they leave, they leave a breath of fresh air by their presence and their work! <br />

Lynell F.
Jul 2015
5.0
Yes, I recommend this pro
$270
I was giving a party at my house and it needed a good cleaning.  I've been using Crystal Clean for a while now and they have always done a great job.  The party was wonderful and the house was sparkling clean.  Thank you Crystal Clean. <br />

Gainor A.
Apr 2015
5.0
Yes, I recommend this pro
$160
The service was excellent. <br />
...
Showing 1-25 of 135

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Crystal Clean is currently rated 4.8 overall out of 5.

Crystal Clean accepts the following forms of payment: CreditCard

Yes, Crystal Clean offers free project estimates.

No, Crystal Clean does not offer eco-friendly accreditations.

Yes, Crystal Clean offers emergency services.

No, Crystal Clean does not offer warranties.