Curtis Plumbing Co Inc

Joe arrived as promised and quickly found the small pinhole leak near the water heater. He worked quickly and the work was very well done.

Very well. Fast, Professional, and great value.

Very satisfied with Curtis Plumbing. The plumber came when promised, was polite and left nothing to be cleaned up. He explained what needed to be done and why.

Matt from Curtis Plumbing came out and was emphatic that it would not be possible to get a county permit for reconnecting to the existing line because it's PVC. I believed him (my mistake). He gave me a quote for running a new line for over $7500 total, and collected a $1,000 deposit. I had previously left a message with a different plumbing company to bid on the same job but they didn't get back to me so I went with Curtis. However it turned out that the seeming lack of follow-up on their part was actually because my Internet phone had a very rare outage. When the phone started working I got their messages and in subsequent conversations with them discovered that there was in fact no problem with getting a county permit for reconnecting to a PVC gas line in their experience. After learning this I immediately called Curtis and cancelled, and gave the job to the other company. The other company obtained a Pima county permit and completed the job with no problems and for $5,000 less than I had been quoted by Curtis! This story is so far not flattering to Curtis, but it gets worse. Curtis never turned a wrench or a shovel of dirt for me, never obtained a permit, but he refuses to return my deposit because I signed a contract. The contract is of course null because it was predicated on a lie. I'm being forced to file for return of my deposit in small claims court. Wish me luck.

Very Disappointed in response from owner, Kenneth Curtis, with regard to charges. Work was not completed on day 1 necessitating a return visit resulting in additional travel expenses. Rate per hour increased on day 2! Five messages were left with office for a call from the owner. Weeks later when Kenneth Curtis finally responded to my messages, he advised me he would need to review my invoice and get back to me. He never called back! Many extra up charges, a simple job prolonged into two days, and lack of management interest in communication with the customer clearly demonstrates why I do not recommend this business. My next action will be to contact the BBB in Tucson.

Problem fixed

Repair went well, replaced washer ring . During inspection Curtis recommended replacing gate isolation valve with a ball valve, doing so now eliminated mobilization charges if it was done on a later callout

Excellent. Emergency Sunday call; did a temporary water fix since it was on a Sunday and completed the reroute Monday morning. Prompt and efficient!

Excellent. Great company & excellent employees.

It went well. The plumber solved our drain problem and answered our questions, including noting our hot water heater was still functioning adequately and did not need replacement at this time.

Braden and Dallas had to dig up my backyard to replace the "big blue". They are very professional and easy to work with. I'm sure the plumbing work they did is excellent, but I'm also very impressed by the way they left my yard. I'm not usually delighted after plumbing experiences, but I am this time. I will definitely call them in the future for any other plumbing needs.

Everything went smoothly and professionally. Braden did an awesome job fixing the leak, was friendly, and left everything looking great in the yard. I can’t praise Braden enough! Very happy. Will definitely hire again.

Excellent work. We are very pleased. We've hired Curtis several times before for smaller projects, and we've always found them to be responsive, punctual, and professional. Estimates are very fair and accurate.

VERY EXPENSIVE; VERY GOOD; you get what you pay for Had water leak in ABS piping connection in bathroom. Fixed it very nicely. I was a somewhat upset that their quote over phone was round $400 but final charge was $816.08; I had emailed them extensive description and multiple photos so they could provide more accurate estimate since they do not do free estimates though I realize they found some other issues they had to fix that were not apparent in my description and photos. I was also upset that the impression they gave me was only one plumber would do the job but he showed up with a trainee and charged me for trainee time also. I will use them again only for involved or complex jobs. They are too expensive for simple plumbing jobs such as toilet install or faucet install.

We were happy with the work he did and were especially pleased that he found ways to save us money on some of the work we had him do.

This is the third job they have done for me. I trust this company.

Crew arrived as scheduled. They were professional and provided a few helpful tips to keep our septic working well.

It went very well. We chose Curtis Plumbing because they were in the Christian Business Directory and their very good reviews on Angie`s List. Brandon is very experienced and knows how to get it done. Joe, his helper, was very meticulous as he performed his tasks. Most of all, we were impressed with their really great attitude as they worked very hard in the crawl space and the home. Brandon got along great with Molly, our Australian Shepherd too. I`d definitely recommend Curtis Plumbing if you`re interested in quality and very respectful workers. The office people were very courteous as well.

Excellent!

Very good. Braden is very personable and very professional. He got the job done in a timely manner. A very good experience. He got along great with our dog too.

Well. A person (Braden) arrived on time. We discussed and confirmed the work to be done. He performed the work quickly without issue. He was friendly and professional. The leaky faucet only needed a replacement bib. I requested Braden to do that work, too.

Called the owner after receiving an outrageous bid from another plumbing service. Owner reassured me not only could they repair it in probably under 1 hour, but the cost estimate was reasonable. The plumber was excellent and the job excellent as well

Impressed with their customer service orientation

They have been coming out to my house for 20 years. They are a good company. They are prompt, professional, and clean up after themselves. Their price is okay, but worth it. They are knowledgeable. It took them about five hours. It was complicated because the lid fell apart and they had to bring it up from the septic tank, which was ugly. They cleaned up completely.

Showed up right on time, got the job done quick and clean. Clean tenant, happy owner.