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Custom Landscape Creations Inc
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Designer - Landscape,
About us
Cost is determined by the job. Additional phone - (772) 209-9207, (772) 468-9174. Additional email - info@customlandscapecreations.net.
Business highlights
26 years of experience
Services we offer
Landscape design, bob cat & tractor work., electrical for security lighting and landscape lighting, irrigation, patios, pavers, retainer walls, sod, trees or plant installations, water falls, water features
Amenities
Free Estimates
Yes
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 33% | ||
| 0% |
Showing 1-3 of 3 reviews
Joseph W.
Jun 2011
could not find replacement solonoid for my valves. had to go with new valves. charged me for travel time in addition for the actual time on job. travel time exceeded time on job. charged me for 4 solonoids even though new valves were installed. quoted me one figure per hour work, and then wanted to charge me a higher rate. was non-responsive to phone calls.
Response from Custom Landscape Creations Inc
"I am deeply sorry you were not happy with our service. It was my understanding that you could not find the parts from ANY company or on the internet. I offered to even help you research. I am a bit confused, I always call during and after a job and you relayed your happiness with our company. We strive to ALWAYS do our best for our clients and wish you would have expressed these concerns during my follow up and we certainly would have found a solution to make you a satisfied customer. Please feel free to call and discuss ANY issues you may have with our company. We never want to have anyone dissatisfied! My apologizes. Regards,Heather Ray"
Gregory M.
Dec 2010
It went OK. Some of the plants died from the cold but that's certainly not the contractors fault. They were replaced with cold hardy plants. I have no regrets but I wish there had been a little more followup. Having the contractor come by a few weeks after the installation, suggest increasing or decreasing irrigation, fertilization rates etc would have been nice. Service after the sale counts in my book. Perhaps he does this on larger jobs. That being said he DID answer questions when called. If I wanted to landscape my yard I'd give Brian a shot at it. He has some good ideas and his employees are very good to deal with. Overall we are very pleased.
Response from Custom Landscape Creations Inc
"If you would like us to call for advice on how to maintain your landscape...PLEASE email me at hdray101@aol.com and we will gladly help you any way possible. We truly appreciate your business and hope to continue as your landscape company. Thank you for ALL your comments...we will improve on the issues you mentioned and we always appreciate the honesty. Again, Thank you for your business! Warmest regards, Heather Ray P.s.......Please do not hesitate to call or email for any advice...even though we have completed your landscape...we are still here for you ;)"
Peggy G.
Nov 2009
We had never had anything professionally done and we were having problems keeping anything alive. He came out and we talked about it. He designed something in December and then we had a big freeze and I was ready in February. He came back out and designed something that would be frost free and hardy. I wanted low maintenance and nothing that would grow really fast. The design stayed the same, but we changed some of the bushes in the front with other things. This was major. We had three major palm trees and another flowering tree that they relocated to places that we wanted in the back yard. Then they brought in a dump load of dirt because our soil was so poor. They mounted it and put in rocks and the palm trees and other things that we wanted. Brian Mosely is the designer that we worked with. He was very professional and I didn't feel like I was getting ripped off. He did a front yard two streets away that he told me I could look at. He was upfront and we planned it out together. They had to redo the irrigation and they had to run electricity underneath the driveway so we could do lighting.
Response from Custom Landscape Creations Inc
"Thank you so very much for your review. We truly try to provide excellent service to ALL our clients/customers. Again, Thank you so very much for your kind words. Although your job is completed....we are always here for you if you have any questions or concerns. Please do not hesitate to call....Warmest regards, Heather Ray"
Licensing
State Contractor License Requirements
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FAQ
Custom Landscape Creations Inc is currently rated 3.7 overall out of 5.
Yes, Custom Landscape Creations Inc offers free project estimates.
No, Custom Landscape Creations Inc does not offer eco-friendly accreditations.
No, Custom Landscape Creations Inc does not offer emergency services.
No, Custom Landscape Creations Inc does not offer warranties.