Cutting Edge Sewer & Drain LLC

We had multiple small drain problems that had accumulated over the years and added up to an increasingly large problem. The technician showed us how he figured it out and what he recommended be done about the problems. He presented the cost up front and we agreed to have the work done. About the only thing that didn't go perfectly was that he needed an extra half hour above his estimate to finish the work. We were not charged for the time.

Brett was a real awesome dude! Happy for a job well done!

Immediate call back when request went out. Arrived exactly on time. Quoted fair prices and cleaned up after themselves. Great friendly people. Thanks to Joe and Nick!

Very professional ,knowledgable,and got the job done

The plumber (Joe) showed up on time and got right to work. In addition to the faucet, I had new shut off valves for the washer and shut off valves for the sink installed. Joe was efficient and cleaned up when the work was completed.

Lines cleared and new toilets installed

After an initial scheduling mix up the owner made everything right. He was on time and service was delivered professionally including helpful recommendations for preventing future problems.

Plumber was knowledgeable and had a the drain cleared in no time. Punctual and personable as well.

It went well. Everything was okay.

Very successful.

Did a good job

I requested their services on 7/21 and paid $364 that included $69.00 for service call and the difference for whatever services they performed. on 7/30 I got drainage problem again and called them as i was told they will come back if the drain issue comes back. Chris, came back to told me this is not the issue he worked on last time he was here but the toilet is clogged. I asked him since it is a drainage issue, is it covered, he replied no it is not. I said fine. he left and his boss, Joe texted me and started threatening me and harassing me that i owe him via text and will not accept my call. I told him I don't think I owe him as it was the same problem. He told me he is going to take me to court and subpoena my tenants if I do not pay his $165.60 for the service call. I asked him to please send me the invoice and I will use my resources to determine if i owe him I will pay. he kept on saying " You owe me and you will pay". I found it very unprofessional and threatening as a client. I am confused that the first time he will charge me $69.00 for service call and this time he wants $165.60. not sure what has changed. I am brining this to the community to be the judge and help me resolve this. Please stay away from them and make sure you don't give them your personal cell otherwise they will keep threatening you. I have the text messages saved if someone would like to see the proof.

Excellent!!!!

I gave an N/A on price because I live in a condo and this luckily turned out to be not my problem, financially, but the price I was quoted over the phone was expensive but within expectations for an emergency visit. I was having tub and toilet back-up when other units used their bathroom plumbing, but Brett found the issue outside of my unit and the association took over. Cutting Edge was able to get here on very short notice after the problem had escalated rapidly, Brett did a great job, and everything went smoothly. I only gave a C for Professionalism because Brett did not show up in a mask and did not wear one. He didn't really spend time in my unit as the problem was outside, and the association took over as I said, so I didn't end up bringing that up, but definitely anyone arriving at a home to do work, indoors or out, should show up in a mask and not remove it when around the homeowner (or not at all when inside the home).

My sink and dishwasher we’re backing up. It went well overall the guy was super nice. But all he had to do was push reset on my garbage disposal. A pretty expensive learning experience.

The drain cleaner was extremely professional and persistent. It ended up being a very tough job. He kept me informed and cleared out all of the roots. I was very pleased.

Excellent.

Everything went fine.

Brett was great, showed up on time, explained the process and performed the job well. We asked him to take a look at some other drains, and he said they seemed to be running fine and didn't need any work. Appreciate his courtesy and honest opinions.

Brett the tech arrived within 90 minutes of my price quote discussion & phone agreement to Cutting Edge to do the job. Brett was very professional, friendly and quick. They bill per drain. I asked Brett to look at other drains I was concerned might also need to be cleared (since he was here) and he found them not to have any issues & said they didn’t need to be cleared. Basically he did not do & bill for unnecessary work. Also gave me a Senior Discount (Yes! I’m old!) I am so very appreciative of that! Brett had both jobs completed in under 2 hours, explaining steps taken along the way. I highly recommend Cutting Edge Sewer & Drain and I will definitely use them again!

Very good and efficient

Good; may not be the cheapest option, but they did good work and have a 30-day guarantee.

Great! The price was right, the plumber was wonderful! and they came within the hour of me reaching out on Angie's List. Would definitely use them again.

Timely and professional.

Cutting-edge in Fridley was great! They came by the time promised. Chris was polite and knowledgeable. The price was reasonable they saved me. I was at work, but my husband was home. All was handled on the phone and it went smooth. My husband is normally my fix it guy, but can’t physically do this anymore. Cutting-edge was my god send. We will use them again.