Damaso Plumbing and Heating

Damaso and staff are professionals: clean, reliable, honest. Helped with installing and maintenance and instructed on preventative care. Great company!

Brian is very responsive, easy to get ahold of, and if it's an emergency, makes a real effort to get there ASAP. In all cases, he made sure the problem was fixed before he left.

One night around 10:30 I happened to notice water leaking out of somewhere in my boiler room. I panicked and called Damaso Plumbing. This is the first time I called them and Brian called me back immediately and was out at my house within 30 minutes to stop the leak. It ended up being my expansion tank that had corroded and sprung a leak. Brian was able to use a temporary tank to get me through the night with heat and hot water until the next day when he returned with a new tank. Brian was extremely knowledgeable, helpful and polite. I would definitely recommend him to others and I will be using him again myself.

unknown

We had a coupon for $95 for the first hour of work and he was here for about 2 hours and the bill came to $325. If it was of the situation where you would be charged for the follow up hours I think they should give an hourly rate. We bought the kitchen by ourselves and the bill was like $325 the additional $95 we paid for the coupon. That was just for the service. He made an appointment and canceled like three times. He didn’t explain anything.

<p>We recently moved into a condo in Tewksbury already equipped with a washer and an electric dryer. We brought with us our own high efficiency washer and gas dryer and wanted them installed. After scouring various websites and reading countless reviews and consulting colleagues, we contacted Damaso Plumbing and Heating to come out to view the job and provide a separate quote for each appliance.</p> <p> Brian was very polite from the initial contact through completion and invoicing of the job. He came out to view the job and assess what was required since we had an existing gas line in the house just not one that ran to the room where the dryer would be installed.  He actually removed his shoes before entering our home. I appreciated his demonstration of respect for our property.</p> <p> Within a week from viewing the job we received a detailed quote and ultimately decided to have Damaso Plumbing and Heating.  We opted to have them come out on two separate occasions to perform the work -install the washing machine and dryer to include a new gas line to the dryer.</p> <p> Brian is very busy and worked with us accommodating our schedules.  He made all the necessary arrangements for the permit and town inspection.</p> <p> You may pay a little bit more with Damaso Plumbing and Heating but you get what you pay for with Brian, the consummate professional.  Brian is honest, polite, prompt, showing up when he says he will, works efficiently, comes prepared so you're not paying his time to go back and forth for supplies, meticulous cleaning up after himself and willing to work and think outside the box to find innovative solutions.</p> <br />

unknown

My experience with him worked out fine. I feel like I was overcharged. It was supposed to be $90 an hour. The whole thing was done in one hour and 10 minutes. He charged me for two hours and I think he should have charged me for one and a half hours. At least he came on time and did his job. I would use him again if I couldn't find someone with better prices and as good of quality.

They were reasonably priced and did an excellent job. They know their business and I would recommend them to anybody.

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unknown

He was very honest and professional.  He was on time and came back when he said he would.

unknown

Brian was right on time, friendly, followed up on an additional item and fees waived any "Rush" fees.