DC Tile & Home Remodeling

unknown

It was average. He arrived and then made it clear he needed a specific grout, which I then had to leave and go buy from Home Depot. He then grouted and sealed the edges of the shower without removing the shower stand in the corner that's used to hold the soap, shampoo, etc. In other words, the grout and sealant is now around the bottom piece of the shower stand.  <br /> Nice guy, just needs to polish up on his professionalism and workmanship. <br />

unknown

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This is my second time to use this provider.  I am as pleased as I was the first time.  Diamond and his helper, Eduardo, go out of their way to go a good job, to put things back the way they were, to clean up as they go along and after the job is done.  Their work is meticulous.  The utility room looks bright, fresh, and new.   I recommend DC Tile and Home Remodeling to anyone who is seeking a company which is professional in every way.  I will use this company again in the future for anything I need done, and I know it will be done well and to my satisfaction.

I called and wanted to know what it would cost to have the shower door unit taken out.  Diamond was very courteous and after talking with him I decided to think about what I really wanted to do and thanked him for the information.  A short time later I received a call from Diamond, he gave me a price to remove the shower door unit.  I was impressed with his initiative in getting back with me as I had decided to go back to using a shower curtain and do away with the unit. I asked when it could be done since I have out of town company coming.  He said he could be here this evening, July 15, between 7:30 and 8:30 p.m.  He arrived as promised, the work was done efficiently, quickly, and I was very impressed with Diamond's professionalism and with the young man who accompanied him.  While Diamond was here I got him to give me a quote to repaint my utility room.  I was pleased with what he told me and he is scheduled to return to do the job the end of this month.  I have no hesitation in recommending this young man to anyone looking for a quality worker.   He took the shower unit with him and was going to dispose of it so I wouldn't have to worry about what to do with it.  That was an added plus that he offered to do that without being asked to do so. <br />

Went well. He called prior to arrival and was on time. He was professional and courteous. He removed all the old caulking and did a great job. I am satisfied with their service. <br />

unknown

He did a good job. He's very professional and very friendly. I would use them again in the future. If they need certain supplies, they let us know that way their tile guy doesn't have to go to the hardware store. He was real good. He called before he came. He was on time. I can't really complain at all.

unknown

Luke was prompt and did an excellent job. My only (slight) critique is that he could have done a better job cleaning up. Regardless, I (as well as one of my neighbors) will be contacting him to replace some ceramic floor tiles that are cracked. <br />

unknown

unknown

He was very professional, friendly, and picked up after the job. <br />

He did a great job. He went above and beyond. Mine needed more work than what deal covered which he provided. He did a fine job.

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He told us the contractor for a day was for one, and since he would have an assistant with him we would only get half a day.  His assistant came first without the right tools.  He came late, almost 45 minutes.  They hung the towel rack and it fell off within a day (they also put a hole in the sheet rock that is visible above the rack).  He did come back to fix the rack as soon as I called, but it is loose again. <br /> He hung two TV mounts as well.  They are holding up. He told us that job would take at least 4 hours.  He was here total time about 1/ 1/2 hours.  When I suggested he do something else, he said he had other appointments to go to. <br /> I would not recommend this, not a good value, and the job performed was poor.  Not professional.  He kept asking that we give him a good review on the list.  This I cannot in good faith do. <br /> <br />

The gentleman that did the work was very, very good! We will probably contact them to have more work done in the future.

Experience was overall satisfactory, although performance was uneven.  Experienced a couple of glitches in scheduling visit - service provider didn't show up the first time due to confusion and/or lost e-mail communication.  The contractor is a young man working hard to establish his own business, and comes across as eager to please and very pleasant.  He's willing to tackle anything, a generally positive attribute, but due to unfamiliarity with a couple of tasks they didn't come out 100% satisfactorily.  To be honest, though, he warned me before I asked them to be done, so I can't fault him. <br />

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unknown

Read the reviews. Luke provides comments in response to negative reviews where he calls his customers "rude". He threatens legal action for "slander". Tells a customer to hire "border bros". The sarcasm is equally rich. "Thank you for your review" in response to a review deemed as unworthy. It goes on and on. It is actually quite sad because his father and brothers were awesome. Just awesome. I didn't ask to be reimbursed for the damage because that was the price to never deal with this individual again. Worth it. Unless of course he wants to litigate this review.

Punctuality and professionalism was great. Very nice guys. Can tell they know what they are doing when it comes to home remodeling. Only problem was that the TV mount frame was off center on one of my TVs, so it was crooked. After they left, I took the TV down and moved the mount to the center of TV, and now it looks great. Was a five minute fix on my part, but I'm appreciative that they could screw the mount into the wall and hide the wires like I requested. The other TV looks great. Mounted the TV and hid the wires. Did both TVs in 3 hours, which I think is pretty impressive. <br />

We had trouble scheduling at first, which was bothersome, but the work was VERY good, and we got those scheduling issues sorted out easily.