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Dean's Right Time Plumbing
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
Plumbing done with a heart of service,We only send licensed plumbers to your house. ( this is not always the case with other plumbing companies ) This is you or/ and your families home and it should be treated as such. That's why we feel honored to be called on to take care of your plumbing needs. We build relationships. Thanks Dean
Business highlights
Emergency services offered
13 years of experience
Services we offer
& leaks and much more, Plumbing, disposals, drain cleaning, faucets, gas lines, showers, sump pumps, toilets, water heaters
Amenities
Emergency Services
Yes
Reviews
4.7104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 6% | ||
| 2% | ||
| 2% |
Showing 1-25 of 104 reviews
Lisa R.
Feb 2021
Years ago I gave a bad review of their services after they had done 2 great jobs because they left a whole in the drywall after the job. I was furious! I now work for a company that does Plumbing and it is standard practice for plumbers to not do drywall work. Plumbers charge more because of their knowledge and training and you would not want to pay a plumbers rate to repair drywall. My apologies! An excellent company and the next plumbers I will call when need be!
Diane K.
Jan 2017
Excellent! Dean's Right Time plumbing is my 'go to' for all plumbing jobs. Top quality work, quick to respond, and reasonable rates. I've had them out for about 5-6 jobs in my home and was impressed with work done on each one.
Gilbert B.
Oct 2016
They came out and worked on the bathroom in my basement.
Michael B.
Jul 2016
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Richard Y.
Jul 2016
Paid for on April 30, this is July 2. Still has not been completed. Spoke with them twice on phone and was told "next week". e-mailed this info to 'Angie" requesting a refund {twice}. No response Is some one asleep at the wheel ??? Richard L. Yost Sr.
Diane K.
May 2016
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Sandra K.
Apr 2016
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Kathleen B.
Apr 2016
<p> I called Dean because I had a sudden drop in the hot water pressure in my house.When I called I was given a 1 hour window of when he would arrive. Dean came on time with his helper Oscar as promised. They were very professional and proceeded to fix the problem. At all times they kept me up to date as to what the issue was and what to expect. I like that Dean has a small operation and I know I will be getting a highly qualified master plumber to do the work. I will definitely be calling for future plumbing problems</p> <br />
David T.
Apr 2016
Dean came with an initial inspection and went on to replace the valve and faucet the following week. He spent under an hour and completed the job very professionally and was very good at communicating what he was doing every step of the way. <br /> I will be using his services in the future for all my plumbing needs. I strongly recommend him to anyone who needs a master plumber. <br /> <br /> <br />
Response from Dean's Right Time Plumbing
"Thank you [Member Name Removed], me and my apprentice enjoyed working for you and getting to know you! Anytime you need something give me a call, even if it's advice or if you want to repair something yourself. Dean"
Michael B.
Apr 2016
unknown
Lisa R.
Mar 2016
unknown
Response from Dean's Right Time Plumbing
"There was already a hole in your ceiling from the leak. The leak was very hard to find and I checked everything we could with out opening up a wall. Your leak was a very very small pin hole. We didn't charge you for even close to how much time it took to find the leak. I am sorry you have a hole in your ceiling but the leak was destroying your ceiling not us..... I talked to you through ever step of the process as I always do with my costumers. the hole we opened up to find the leak was in a wall above, We opened one hole and the water damaged your ceiling..... I don't make problems I fix them and yours was a hard leak to find. I'm happy I found it with such little damage to your place. Dean"
Marilyn F.
Mar 2016
<p>The work was just a routine check</p> <br />
Randy W.
Mar 2016
I paid $99 for $200 worth of plumbing services. I was contacted quickly and asked what services I needed and if I could provide pictures of the jobs I wanted done. Two days before the appointment, I sent pictures and description of a toilet seat needed to be replaced, a bathroom sink faucet handle realigned, and a toilet roll holder reset on the wall. The provider responded only with confirmation of the appointment on the day of the appointment. Dean replaced the toilet seat, adjusted the faucet handle to the correct position, but would not work on putting the toilet roll holder back on the wall. I can understand that it is a little outside the normal work he does, but for $200 worth of service, I believe he should have been able to do the task. Especially since at his request, I sent pictures two days before the appointment of what I had wanted done, and was never told before the appointment that he wouldn't do it. The deal on Angie's List was an effort to build up customers, but the refusal to do the requested work has lost that goodwill. <br />
ERIC D.
Feb 2016
Bait-and-switch, inappropriate behavior, not timely. <br /> I called Dean's Right Time Plumbing and left a message. Dean answered minutes later, quoted me a price for what I had described and told me he could be out in a few hours that afternoon. I asked about how to use the discount from his Angie's List page and everything changed. Now he won't be able to come out "for that price" until later in the week and the price had increased to account for the discount. Two days later was scheduled. No one showed. I called back the following morning and Dean replied that he may not be available until the the end of the week or until the following week. He tentatively set that Friday first thing in the morning. Friday, two hours past the scheduled time had past I called: went to voicemail. Someone else from Dean's called back and said that they would be there in minutes. Two hours later he arrived. He was cordial and courteous but smelled of alcohol. He performed the task but after having my pipes disconnected advised me that he needed to use a valve that cost $45 and not a standard valve which was previously quoted. The final price came out to the same price as the initial quote without the Angie's List discount. The plumbing has worked fine but I won't be calling them back. <br />
Response from Dean's Right Time Plumbing
"Mr [Member Name Removed], first I'm sorry your experience was not what it should have been. My father had was in a accident, then was on life support for two weeks and then he died. I don't change prices because someone is or isn't a Angie's list customer, I totally agree The time does have to be scheduled when someone purchases the Angie's list deal to fit in our schedule, if it's a emergency it can't be a Angie;s list deal. If someone that works for me would smell like he was drinking he wouldn't work for me. My costumers are my priority and doing a excellent job and feeling comfortable with us is something I value very much. You can call any time, even if only for advise. Have a good day. Dean"
Tim L.
Feb 2016
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Jack R.
Feb 2016
Wonderful. Oscar did a great job. He was friendly, knowledgeable and clean. Dean the owner is great! <br />
Donald G.
Feb 2016
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Danielle D.
Jan 2016
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Jean H.
Jan 2016
Great job, neat, attention to detail, professional! <br />
John Q.
Jan 2016
unknown
Janice C.
Jan 2016
unknown
Jerrold E.
Dec 2015
unknown
SHARON P.
Dec 2015
unknown
Mark G.
Dec 2015
unknown
Estee P.
Dec 2015
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Licensing
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FAQ
Dean's Right Time Plumbing is currently rated 4.7 overall out of 5.
No, Dean's Right Time Plumbing does not offer free project estimates.
No, Dean's Right Time Plumbing does not offer eco-friendly accreditations.
Yes, Dean's Right Time Plumbing offers emergency services.
No, Dean's Right Time Plumbing does not offer warranties.